Disable Live Chat Chatbot | Manual Operator Control for Odoo
by Serynto Technologies https://www.serynto.com$ 5.73
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Live Chat (im_livechat)
• Discuss (mail) |
| Lines of code | 29 |
| Technical Name |
livechat_chatbot_stop |
| License | OPL-1 |
| Website | https://www.serynto.com |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Live Chat (im_livechat)
• Discuss (mail) |
| Lines of code | 29 |
| Technical Name |
livechat_chatbot_stop |
| License | OPL-1 |
| Website | https://www.serynto.com |
| Versions | 18.0 19.0 |
Last Updated : 22 JUN 2026 (v18.0.0.1.0)
Disable Live Chat Chatbot
Take full control of Odoo Live Chat by stopping automated chatbot replies and allowing real human operators to handle customer conversations.
Transform your Odoo Live Chat experience by giving your support team complete control over customer conversations. The Disable Live Chat Chatbot module allows businesses to stop automatic chatbot handling and ensure visitors communicate directly with real support agents.
This module is designed for companies that prefer personalized customer communication instead of automated bot responses. It improves customer experience by allowing human operators to manage inquiries, understand customer needs, and provide accurate solutions.
Why Use This Module?
Human-Based Customer Support
Allow real support agents to communicate directly with customers instead of automated chatbot conversations.
Improve Sales Opportunities
Allow your sales team to personally communicate with website visitors, understand requirements, and convert more inquiries into customers.
Better Customer Experience
Provide personalized answers, understand customer problems, and build stronger customer relationships.
Full Operator Control
Give live chat operators complete control over incoming conversations and customer interactions.
Simple Integration
Works seamlessly with the standard Odoo Live Chat system without complex configurations.
Improve Support Quality
Replace robotic conversations with professional human communication for better support results.
Common Use Cases & Benefits
Common Use Cases
- Companies that prefer human support instead of automated chatbot replies.
- Customer service teams handling sensitive or complex inquiries.
- Businesses wanting personal communication with website visitors.
- Sales teams managing high-value customer conversations.
- Organizations that do not require automated chatbot workflows.
- Support departments requiring direct operator interaction.
- Companies improving customer satisfaction through human assistance.
Benefits
- Provides a human-first live chat experience.
- Prevents unnecessary chatbot interruptions.
- Improves customer trust and satisfaction.
- Allows operators to manage conversations manually.
- Enhances communication quality.
- Keeps live chat workflow simple and efficient.
- No additional configuration required.
- Works with existing Odoo Live Chat features.
- Improves sales and support conversation handling.
How it works
- Install the Disable Live Chat Chatbot module.
- The module integrates with your existing Odoo Live Chat application.
- Automatic chatbot behavior is controlled or disabled.
- Website visitors start live chat conversations.
- Real operators receive and manage customer messages.
- Customers communicate directly with human support agents.
- Your team provides faster and more personalized assistance.
Example : Turn Website Visitors Into Happy Customers
Before Using Human Live Chat Control:
A potential customer visits your website looking for detailed product or service information.
The chatbot provides predefined automated answers that do not completely solve the customer's question.
The visitor becomes frustrated and leaves the website without connecting with your sales or support team.
After Installing Human Live Chat Control:
The visitor starts a live chat and directly connects with your available support representative.
Your team understands customer requirements, provides accurate answers, and personally guides them.
Customers receive a professional human support experience instead of limited automated chatbot responses.
Result:
Better customer satisfaction, stronger relationships, improved communication quality, and higher chances of converting website visitors into customers.
Key Features
Chatbot Control Management
- Stop automated chatbot handling
- Disable unwanted bot responses
- Enable human conversation flow
- Improve customer interaction
- Control live chat experience
Human Agent Support
- Direct customer communication
- Real operator assistance
- Personalized support experience
- Better problem understanding
- Improved customer satisfaction
Better Customer Communication
- Avoid robotic replies
- Faster issue resolution
- Better sales conversations
- Improved customer relationships
- Professional support process
Business Friendly Integration
- Works with Odoo Website Live Chat
- Simple installation process
- No complex setup required
- Lightweight solution
- Smooth user experience
Version 18.0.0.1.0 | Released on : 22th Jun, 2026
Support
Get Immediate support for any of your query
You will get support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issue related to this module.
WRITE TO US AT :
sales@serynto.comFor any help and doubt or issue regarding the module, Drop a mail to our technical team.
RAISE A TICKET AT :
https://serynto.com/helpdeskFor support or to request customization, Create A Support Ticket by copying the link and opening it in a new tab.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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