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  1. APPS
  2. Point of Sale
  3. POS Return & Exchange v 18.0
  4. Sales Conditions FAQ

POS Return & Exchange

by Mindscript Technologies https://www.mindscriptech.com/
Odoo

$ 11.99

v 18.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Point of Sale (point_of_sale)
• Discuss (mail)
• Inventory (stock)
• Invoicing (account)
Lines of code 473
Technical Name mindscript_pos_return_exchange
LicenseOPL-1
Websitehttps://www.mindscriptech.com/
Versions 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Point of Sale (point_of_sale)
• Discuss (mail)
• Inventory (stock)
• Invoicing (account)
Lines of code 473
Technical Name mindscript_pos_return_exchange
LicenseOPL-1
Websitehttps://www.mindscriptech.com/
Versions 18.0 19.0
  • Description
  • License
Mindscript Technologies Logo
🔁 Look up a receipt, pick the lines, return or exchange, in one POS flow.

POS Return & Exchange

Add a Return/Exchange button to the Point of Sale screen, right next to Refund. It opens a popup that lists past paid and invoiced orders, the cashier searches by receipt, order number, tracking, customer or total, then ticks the lines and sets the quantity to bring back. The module builds the return lines on a fresh order so the cashier can add replacement products and finish the exchange, with returnable quantities that respect what was already refunded.

Receipt Lookup & Search Line-Level Returnable Qty One-Flow Exchange Never Over-Return
POS Return and Exchange - look up a receipt, pick the lines, return or exchange in the Point of Sale

What This Module Does

Standard POS can refund an order, but there is no guided way to find a past receipt, pick exactly which lines and quantities come back, and turn that into an exchange. This module adds that flow, end to end.

● Receipt lookup & search
The popup lists past paid, done and invoiced orders. Search by order number, receipt reference, tracking number, customer name, or total to find the right one in seconds.
● Line-level returnable quantities
Each line shows the quantity sold, already returned, and the remaining returnable. Returnable respects what was already refunded, so a line can never be returned more than sold.
● One-flow exchange
Tick the lines, set the return quantity, and click Exchange. The module creates the return (negative) lines on a fresh order, then the cashier adds replacement products to complete the exchange.
Pure front-office. It reuses the order data the Point of Sale already works with: no extra setup, no separate back-office screens to learn.

How it works

Everything happens in the live Point of Sale session, in four taps from button to completed exchange.

  1. In a POS session, tap the Return/Exchange button on the control buttons, next to Refund.
  2. In the popup, search the past orders list by order number, receipt reference, tracking number, customer, or total, and pick the order.
  3. Review each line’s sold, returned and returnable quantities, then tick the lines and set the quantity to return.
  4. Click Exchange: the return lines are added to a fresh order. Add the replacement products and complete the sale as usual.
Note: Returnable quantity is always capped by what is left after earlier refunds, so the same line can never be returned more than it was originally sold, even across multiple visits.

See It in Action

From the button on the order screen, through the receipt-lookup popup, to picking the returnable lines.

1. The Button A Return/Exchange button sits on the POS control buttons, right next to Refund
Return/Exchange button on the Point of Sale order screen, next to Refund
2. Receipt Lookup The popup lists past paid and invoiced orders, searchable by order number, receipt, tracking, customer or total
Receipt-lookup popup with a searchable list of past Point of Sale orders
3. Pick the Lines The order detail shows each line’s sold, returned and returnable quantities, then tick lines and set the return quantity
Order detail view showing returnable lines with sold, returned and returnable quantities
4. The Exchange Clicking Exchange drops the return lines onto a fresh order as negative quantities, ready for the replacement products
Fresh Point of Sale order with negative return lines added, ready for replacement products
Mindscript Technologies
Mindscript Technologies

Helping businesses work smarter with tailored Odoo solutions. We deliver custom modules, integrations, and workflow improvements designed for your needs.

info@mindscriptech.com www.mindscriptech.com
© Mindscript Technologies · Odoo Apps & Solutions
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
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