| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) |
| Lines of code | 5429 |
| Technical Name |
pits_token_management |
| License | AGPL-3 |
| Website | https://www.pitsolutions.com |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) |
| Lines of code | 5429 |
| Technical Name |
pits_token_management |
| License | AGPL-3 |
| Website | https://www.pitsolutions.com |
| Versions | 16.0 17.0 18.0 19.0 |
PITS Token Management System
The Token Management System (TMS) by PIT Solutions is a self-ticketing system designed to optimize queue management in physical stores by providing real-time queue visibility, efficient staff management, and an enhanced customer experience.
Easy Installation
Install and configure the module seamlessly with zero coding required. Compatible with standard Odoo setup and deployment processes.
Fully Integrated & Secure
Works natively with existing Odoo features. Built with Odoo security best practices to ensure safe and stable operations.
Ongoing Support
Get timely help from our expert team. We provide support for installation, usage, and troubleshooting.
Who is this Plugin for?
- Organizations handling walk-ins or appointments and multiple service counters.
- Teams that want real-time queue visibility, fair token allocation, and smoother customer flow to boost staff productivity and experience.
- Businesses offering multiple services that require clear, hierarchical service selection.
For assistance with installation, please reach out to us at support@webshopextension.com. We're here to help!
Explore our full range of Odoo extensions at: https://www.webshopextension.com/en/#category=odoo.
Self-ticketing token system
Customers choose their service and receive a numbered token.
Clear token display
Real-time visibility of queue progress keeps customers informed.
Backend Token management
Monitor and manage wait times and staff workload efficiently.
Eliminate crowded counters
Queues formed using our token system can improve customer and staff comfort.
Prioritize service
Handle urgent cases efficiently with designated token priority levels.
Hierarchy level service listing
Organize different services clearly for easy customer selection.
Reduced waiting times
Smoother flow and better communication minimize customer downtime.
Enhanced staff productivity
Focused service delivery leads to better employee performance.
Token history and status management
Gain valuable insights into customer flow and service patterns.
Token Management Dashboard
Token Management Settings
Token Services List
Token Generation Interface
Token Overview
Token Queue Counters
Token Counter Interface
Token TV Display
- The extension is fully compatible with Odoo 18.0 Community & Enterprise Editions and can be installed easily.
Version 1.0.2 (September 2025)
- Restricted the selection of responsible person to TMS Managers or TMS Users only.
Version 1.0.1 (February 2025)
- Added display of previous token and current token on the counter page.
- Implemented auto-scroll in the TV display.
Version 1.0.0 (October 2024)
- Initial release.
FAQ
What is PITS Token Management System (TMS)?
A system to issue and manage tokens for customers, organizing queues efficiently.
What core features does PITS TMS offer?
PITS TMS provides token generation, queue control, counter/staff management, real-time monitoring, and analytics to enhance operational efficiency and customer satisfaction.
- Automatically generate unique tokens for customers.
- Track token order and status in real-time.
- Allocate customers to the correct service counters.
- Manage counter sessions and staff availability.
- Display current token being served at each counter.
Which Odoo version is the module compatible with?
- The module is compatible with Odoo Community and Enterprise Editions v18.0.
Can TMS manage multiple counters?
- Yes, it balances workload and assigns customers to available counters.
Does TMS provide staff role control?
- Yes, only authorized users (TMS Managers or TMS Users) can be assigned as responsible user in counters.
How does the dashboard help manage queues?
- Provides a real-time overview of token activity and queue load, with analytics available over weekly, monthly, and yearly periods.
Where can I get support for the module?
For support, visit webshopextension.com or email: support@webshopextension.com
Suggested Modules
PITS Odoo Services
PIT Solutions offers comprehensive Odoo services including implementation, customization, integration, and support. We help businesses of all sizes streamline operations with Odoo's powerful, user-friendly ERP platform.
For assistance with installation, please reach out to us at support@webshopextension.com. We're here to help!
Odoo Implementation
Odoo Community Apps
Odoo Support & Maintenance
Odoo Customization
Odoo Integration Services
Odoo Developer Outsourcing
Odoo Database Migration
PIT Solutions is a trusted IT services company with over 24 years of expertise, delivering innovative technology solutions across India, UAE, Switzerland, Mexico, and Germany. With a team of 800+ skilled professionals, we specialize in high-quality, customized digital solutions-bringing your ideas to life with precision and excellence.
To learn more about our company, please visit our website: https://www.pitsolutions.com
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Hi Banpa
The v19 community edition QA process is in progress and will be available in a couple of days. Enterprise version v19 will be released in a week's time.
Hola
Tendran disponible la version e Odoo V19?
Saludos