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Token Management System

by
Odoo

$ 295.09

v 18.0 Third Party 1
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Website (website)
Lines of code 5429
Technical Name pits_token_management
LicenseAGPL-3
Websitehttps://www.pitsolutions.com
Versions 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Website (website)
Lines of code 5429
Technical Name pits_token_management
LicenseAGPL-3
Websitehttps://www.pitsolutions.com
Versions 16.0 17.0 18.0 19.0
Pits Logo

PITS Token Management System

The Token Management System (TMS) by PIT Solutions is a self-ticketing system designed to optimize queue management in physical stores by providing real-time queue visibility, efficient staff management, and an enhanced customer experience.

Easy Installation Icon

Easy Installation

Install and configure the module seamlessly with zero coding required. Compatible with standard Odoo setup and deployment processes.

Fully Integrated & Secure Icon

Fully Integrated & Secure

Works natively with existing Odoo features. Built with Odoo security best practices to ensure safe and stable operations.

Ongoing Support Icon

Ongoing Support

Get timely help from our expert team. We provide support for installation, usage, and troubleshooting.

Who is this Plugin for?

  • Organizations handling walk-ins or appointments and multiple service counters.
  • Teams that want real-time queue visibility, fair token allocation, and smoother customer flow to boost staff productivity and experience.
  • Businesses offering multiple services that require clear, hierarchical service selection.

For assistance with installation, please reach out to us at support@webshopextension.com. We're here to help!

Explore our full range of Odoo extensions at: https://www.webshopextension.com/en/#category=odoo.

Self-ticketing token system

Customers choose their service and receive a numbered token.

Clear token display

Real-time visibility of queue progress keeps customers informed.

Backend Token management

Monitor and manage wait times and staff workload efficiently.

Eliminate crowded counters

Queues formed using our token system can improve customer and staff comfort.

Prioritize service

Handle urgent cases efficiently with designated token priority levels.

Hierarchy level service listing

Organize different services clearly for easy customer selection.

Reduced waiting times

Smoother flow and better communication minimize customer downtime.

Enhanced staff productivity

Focused service delivery leads to better employee performance.

Token history and status management

Gain valuable insights into customer flow and service patterns.

Token Management Dashboard

Token Management Dashboard

Token Management Settings

Token Management Settings

Token Services List

Token Services List

Token Generation Interface

Token Generation Interface

Token Overview

Token Overview

Token Queue Counters

Token Queue Counters

Token Counter Interface

Token Counter Interface

Token TV Display

Token TV Display
  • The extension is fully compatible with Odoo 18.0 Community & Enterprise Editions and can be installed easily.
Version 1.0.2 (September 2025)
  • Restricted the selection of responsible person to TMS Managers or TMS Users only.
Version 1.0.1 (February 2025)
  • Added display of previous token and current token on the counter page.
  • Implemented auto-scroll in the TV display.
Version 1.0.0 (October 2024)
  • Initial release.

FAQ

What is PITS Token Management System (TMS)?

A system to issue and manage tokens for customers, organizing queues efficiently.

PITS TMS provides token generation, queue control, counter/staff management, real-time monitoring, and analytics to enhance operational efficiency and customer satisfaction.

  • Automatically generate unique tokens for customers.
  • Track token order and status in real-time.
  • Allocate customers to the correct service counters.
  • Manage counter sessions and staff availability.
  • Display current token being served at each counter.

  • The module is compatible with Odoo Community and Enterprise Editions v18.0.

  • Yes, it balances workload and assigns customers to available counters.

  • Yes, only authorized users (TMS Managers or TMS Users) can be assigned as responsible user in counters.

  • Provides a real-time overview of token activity and queue load, with analytics available over weekly, monthly, and yearly periods.

For support, visit webshopextension.com or email: support@webshopextension.com

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Odoo services

PITS Odoo Services

PIT Solutions offers comprehensive Odoo services including implementation, customization, integration, and support. We help businesses of all sizes streamline operations with Odoo's powerful, user-friendly ERP platform.

For assistance with installation, please reach out to us at support@webshopextension.com. We're here to help!

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PIT Solutions Logo

PIT Solutions is a trusted IT services company with over 24 years of expertise, delivering innovative technology solutions across India, UAE, Switzerland, Mexico, and Germany. With a team of 800+ skilled professionals, we specialize in high-quality, customized digital solutions-bringing your ideas to life with precision and excellence.

To learn more about our company, please visit our website: https://www.pitsolutions.com

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by
Thomaskutty Sebastian
on 10/6/25, 9:45 AM

Hi Banpa

The v19 community edition QA process is in progress and will be available in a couple of days. Enterprise version v19 will be released in a week's time.



by
Banpa
on 10/6/25, 5:57 AM

Hola

Tendran disponible la version e Odoo V19?


Saludos