Queue Management Module

Overview

The Queue Management Module is designed to help businesses manage customer queues efficiently using a token-based system. This module allows users to create, track, and manage tokens assigned to customers in various departments, enhancing the customer service experience.

Features

• Token Generation: Automatically generates unique token numbers based on the current date and time.
• Queue Tracking: Allows users to track the status of each token (e.g., waiting, called, completed).
• User-Friendly Interface: Provides an intuitive interface for managing tokens and customer information.
• Search and Filter Options: Enables users to search and filter tokens based on various criteria such as status and department.

Installation Instructions

1. Clone the Repository
2. Copy to Odoo Addons Directory: Move the queue_management directory to your Odoo addons path (e.g., /path/to/odoo/addons).
3. Update Odoo Configuration: Ensure your Odoo configuration file (odoo.conf) includes the path to your custom addons:

   [options]
   addons_path = /path/to/odoo/addons,/path/to/your/custom/addons

4. Restart Odoo Server: Restart your Odoo server to load the new module.
5. Install the Module:
   • Go to the Odoo interface.
   • Naviagte to Apps.
   • Search for "Queue Management" and click on Install.

Usage Instructions

1. Accessing the Module: After installation, navigate to Queue Management > Tokens in the main menu.
2. Create a New Token:
   • Click on the Create button.
   • Fill in the required fields (Customer Name, Department).
   • The Token Number will be generated automatically.
   • Click Save to create the token.
3. Managing Tokens:
   • View all tokens in the list view.
   • Use filters to sort tokens by status or department.
   • Click on a token to view its details or make updates.

Technical Details

• Model Name: queue.token
• Main Fields:
• name: Token Number (auto-generated)
• customer_name: Name of the customer
• department_id: Associated department
• Status: Current status of the token

Dependencies

- Odoo version 18.0 or higher

Contributing

Contributions are welcome! Please fork this repository and submit a pull request with your changes.

License

This module is licensed under the MIT License.

Author Information

This module was created by Samy.

Contact me at: https://linktr.ee/Prof.M.Samy