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Sale Orders Follow-up Management

by
Odoo

221.67

In-App Purchases
v 18.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Sales (sale_management)
Invoicing (account)
Lines of code 790
Technical Name sale_followup
LicenseOPL-1
Websitehttps://irokoo.fr
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Sales (sale_management)
Invoicing (account)
Lines of code 790
Technical Name sale_followup
LicenseOPL-1
Websitehttps://irokoo.fr

Sale Orders Follow-up Management

Version: 18.0.0.0.1

Compatibility: Odoo 18.0

Author: Irokoo

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Module Overview

This module empowers your sales team by providing advanced tools to automate partner follow-up via scheduled activities, email, SMS, discount codes, and customizable workflows, similar to Odoo’s invoice reminders, but tailored for sales reactivation.

Follow-up Configuration Options

  • Send personalized emails or SMS to your partners.
  • Define follow-up activity chains to re-engage clients.
  • Apply exclusive discount codes for returning customers.
  • Assign follow-up tasks to the right sales representatives.

How to Use the Module

Step 1: Access Configuration
  • Go to the Sales menu
  • Click on Configuration
  • Then under Follow-up, access Configuration
Follow-up configuration access
Step 2: Create Follow-up Lines
  • Define a delay (in days) after the last order
  • Choose the follow-up type: Email, SMS, Discount, or Activity
  • Each line represents an automated action in the follow-up sequence
Line configuration
Step 3: Enable Automated Actions
  • Go to Settings > Technical > Automation > Scheduled Actions
  • Activate both cron jobs named "Sale Followup"
  • One runs at 07:00 to refresh contact status
  • The other runs at 10:00 to send notifications
Line configuration
Enable Scheduled Actions
Step 4: (Optional) Configure Individual Partners
  • Go to the Contacts module
  • Open any partner form
  • In the Sale Follow-up tab:
    • Enable or disable follow-up for this partner
    • Switch to manual mode if needed
    • Assign a specific Follow-up Responsible
Partner follow-up tab
Step 5: Let Automation Run
  • At 07:00: contact statuses are refreshed
  • At 10:00: emails, SMS, and activities are triggered
  • Ensure your Odoo server runs scheduled jobs (cron) correctly
Step 6: Monitor Results
  • Go to Sales > Follow-up
  • Access Partners to see follow-up status per client
  • Access Lines to track reminders and actions
Follow-up partner list
Follow-up partner list

Module Dependencies

This module depends on the following Odoo apps:

  • base: Core system features.
  • sale: Sales module for order tracking.
  • loyalty: Enables loyalty-based incentives.
  • mail, sms: Messaging modules for notifications.
  • contacts: Partner and contact management.

Installation Guide

To install the module:

  • Navigate to the Odoo Apps menu.
  • Click Update Apps List if needed.
  • Search for sale_followup.
  • Click Install to activate the module.

Support & Contact

If you need assistance or want to request new features:

  • Website: https://irokoo.fr
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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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