Sale Order Cancel Optional Email
by ForgeFlow https://github.com/OCA/sale-workflow , Odoo Community Association (OCA) https://github.com/OCA/sale-workflow| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Invoicing (account)
• Discuss (mail) |
| Lines of code | 35 |
| Technical Name |
sale_order_cancel_optional_email |
| License | AGPL-3 |
| Website | https://github.com/OCA/sale-workflow |
Sale Order Cancel Optional Email

This module changes the default behavior when cancelling a confirmed sales order.
In standard Odoo, when you click “Cancel” on a confirmed sales order, a wizard opens proposing to send an email notification to the customer. This can lead to accidental emails being sent to customers.
With this module installed:
- The Cancel button directly cancels the order without showing any wizard
- A new Send Email and Cancel button is added (secondary style) that opens the wizard when you explicitly want to notify the customer about the cancellation
- The wizard only shows the “Send and cancel” and “Discard” buttons (the redundant “Cancel” button is removed from the wizard)
Table of contents
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Authors
- ForgeFlow
Contributors
- Joan Sisquella joan.sisquella@forgeflow.com
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
This module is part of the OCA/sale-workflow project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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