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Custom Helpdesk Ticket Sequence (Enterprise)

by
Odoo

$ 5.00

v 18.0 Third Party
This module requires Odoo Enterprise Edition.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• Discuss (mail)
Lines of code 41
Technical Name se_helpdesk_ticket_number_ent
LicenseLGPL-3
Websitehttp://www.sprinterp.com
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• Discuss (mail)
Lines of code 41
Technical Name se_helpdesk_ticket_number_ent
LicenseLGPL-3
Websitehttp://www.sprinterp.com
sprinterp-logo

Custom Helpdesk Ticket Sequence

Professional numbering for Odoo Enterprise Helpdesk. Automatically generate unique references like TICKET/2024/0001 for every support request.

Enterprise Module Highlights

Smart Sequential Numbering
Year-Based Dynamic Prefix
Automated ID Generation
Odoo Enterprise Ready
Easy Ticket Tracking
No-Gap Secure Sequence

How the Ticket Sequence Works

Step 1
Automatic Unique ID Generation

Navigate karein Helpdesk module mein aur koi bhi ticket open karein ya naya ticket banayein. Hamara module Ticket Reference field ko automatically generate karta hai, jo ki TICKET/YYYY/0000 format mein hota hai. Yeh ID aapko ticket ke title ke upar aur breadcrumbs mein saaf nazar aayegi.

Odoo Helpdesk Ticket Sequence View

Enterprise Integration: Yeh custom sequence Odoo Enterprise ke native Helpdesk workflow ke saath puri tarah juda hua hai, jo tracking ko asaan banata hai.

Module Capabilities & Features

Odoo Enterprise Helpdesk ke liye ek specialized toolkit jo aapke support operations ko professional naming convention aur structured tracking pradan karta hai.

Professional Naming

Tickets ko purane simple IDs se badalkar professional format (TICKET/YYYY/0000) mein convert karta hai, jo customer communication ke liye best hai.

Zero-Gap Automation

Odoo ki 'ir.sequence' ka use karke ensure karta hai ki numbering mein koi gap na ho aur har naya ticket automatically agla number receive kare.

Native Enterprise UI

Yeh module Odoo Enterprise Helpdesk ke form view mein seamlessly integrate hota hai, bina core functionality ko disturb kiye.

Smart Year Ranges

Naye saal ke aate hi sequence automatically updated year use karna shuru kar deta hai, jo audit aur archiving mein help karta hai.

Multi-Creation Ready

Python ka @api.model_create_multi use kiya gaya hai taaki batch mein ticket create karte waqt bhi performance slow na ho.

Quick Search Reference

Ticket Reference field ko form title mein highlight kiya gaya hai taaki support agent ko turant ID dikh sake.

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