Whatsapp E-commerce Products Presales/Support
by Softhealer Technologies https://www.softhealer.com$ 36.67
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
eCommerce (website_sale)
• Discuss (mail) • Website (website) • Invoicing (account) |
Lines of code | 1082 |
Technical Name |
sh_website_wtsapp_product |
License | OPL-1 |
Website | https://www.softhealer.com |
Versions | 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
eCommerce (website_sale)
• Discuss (mail) • Website (website) • Invoicing (account) |
Lines of code | 1082 |
Technical Name |
sh_website_wtsapp_product |
License | OPL-1 |
Website | https://www.softhealer.com |
Versions | 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |

Whatsapp E-commerce Products Presales/Support

WhatsApp is an ideal tool for the e-commerce business. Currently, in odoo, there is no feature where you can manage product presales support in WhatsApp. Our module will provide that feature. Your customer gets product support from the odoo website to the WhatsApp executive who gives presales support in WhatsApp.
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Hot Features

Features

- You can manage product presales support in WhatsApp.
-
You can choose 2 options for presales support through WhatsApp,
A) Individual: If you have one person who manages all product support then select an individual.
B) Multiple: If you have a team that gives support for different products then select multiple. (You can manage time and holidays for all team members). -
You can customize your custom Whatsapp button,
A) Color: You can change the font and button colour.
B) We provide different 9 styles for the WhatsApp button. -
We have 2 ways to WhatsApp requests,
A) Modal-Popup: When you click the WhatsApp button it opens a wizard for general details for WhatsApp messages.
B) Direct message: When you click the WhatsApp button it sends a direct WhatsApp message.
Whatsapp product support configuration.

Enable the order on WhatsApp feature for the cart from the editor window.

Press the WhatsApp button on products for the presales support.

Now you can chat for presales support in WhatsApp.

Enable the order on WhatsApp feature for the cart from the editor window.

WhatsApp button is also available in the product form view for support.

Now you can chat.

Whatsapp product support configuration.

If you have multiple WhatsApp managers, then set WhatsApp team members.
To configure team members, go to settings and select "Configure Team Member."
Whatsapp team member Kanban view.

WhatsApp team member form view looks like this.

In the product form view, all team members' WhatsApp buttons are available.

If you have ticked modal-popup in the WhatsApp requests then this wizard opens after pressing the WhatsApp button, Fill in the details and press the 'Submit' button.

Now you can chat.

Version 18.0.1 | Released on : 26th September 2024
- Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & On-Premise) as well as Community.
- No, this application is not compatible with odoo.com(odoo saas/Odoo Online).
- Please Contact Us at sales@softhealer.com to request customization.
- Yes, you will get free update for lifetime.
- No, you don't need to install additional libraries.
- For version 12 or upper, you will need to purchase the module for each version that you want to use.
- Yes, we provide free support for 100 days.
- No, We do not provide any kind of exchange.
Multi-Languages







Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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