| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Calendar (calendar)
• Discuss (mail) |
| Lines of code | 2002 |
| Technical Name |
smart_waiting_room |
| License | OPL-1 |
| Website | http://imazighenapps@gmail.com |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Calendar (calendar)
• Discuss (mail) |
| Lines of code | 2002 |
| Technical Name |
smart_waiting_room |
| License | OPL-1 |
| Website | http://imazighenapps@gmail.com |
| Versions | 18.0 19.0 |
Smart Waiting Room
The professional, universal queue management solution for clinics, offices, banks, and any service business — with a stunning TV display, self check-in kiosk, and real-time staff dashboard.
Live TV Display Screen — auto-refreshes every 5 seconds, no login required
One Module — Every Service Business
Smart Waiting Room is not limited to medical use. It works out-of-the-box for any organization that manages a physical queue.
Real-Time Queue Board
Your staff gets a live kanban view of every visitor in the waiting area. See who is Waiting, Called, or In Service — updated instantly, no refresh needed.
- ✓ Add visitors manually or via kiosk self check-in
- ✓ One-click Call, Start Service, Done, No Show actions
- ✓ Re-call button for unanswered announcements
- ✓ Overdue alerts for visitors waiting too long
- ✓ Multi-room and multi-department support
Stunning TV Display Screen
A public URL requires zero login. Open it on any TV or screen in your waiting area. Patients can see exactly who is being served and what position they are in the queue.
- ✓ "Now Serving" token shown in large, clear display
- ✓ Waiting list with position, name, service & estimated wait
- ✓ Spectacular animated call overlay when a patient is called
- ✓ Audio voice announcement (browser Text-to-Speech)
- ✓ Configurable scrolling ticker message at the bottom
- ✓ Zero-flicker DOM diffing — no visible refresh
Self Check-in Kiosk
Reduce workload at reception. Visitors check themselves in on a tablet and receive their token number instantly — no staff intervention needed. Optimized for touchscreens.
- ✓ Intuitive 3-step flow: tap → select service → enter name
- ✓ Shows token number, queue position & estimated wait
- ✓ Auto-resets after 22s (inactivity reset after 90s)
- ✓ No login required — open on any tablet
- ✓ Works offline after initial page load
Smart Priority System
Not all visitors are equal. Serve the right person at the right time with a 4-level intelligent prioritization engine.
Visit History & Daily Reports
Every visit is permanently logged. Management gets full visibility into wait times, no-show rates, and service efficiency — all exportable to a printable PDF report.
- ✓ Complete history: Done, No Show, Cancelled
- ✓ Wait time & service duration per visit
- ✓ Satisfaction ratings (1–5 stars) & visitor feedback
- ✓ Printable PDF daily report from any room
- ✓ Filter by date, room, department, status
Everything Included
No add-ons, no hidden costs. All features are included in one module.
🖥 Staff Interface
- Live Kanban Queue Board
- List view with bulk actions
- Quick-add visitor form
- Call / Re-call / Start / Done / No Show
- Re-queue for returning no-shows
- Overdue visitor highlighting
- Multi-room management dashboard
- Room open/close toggle
📺 Patient-Facing Screens
- TV Display — public URL (no login)
- Zero-flicker DOM diffing (no reload)
- Animated full-screen call overlay
- Audio TTS announcements
- Configurable scrolling ticker
- Self check-in kiosk (3-step flow)
- Token + position + wait time on kiosk
- Touchscreen optimized
⚙ Backend & Automation
- Multi-department per room
- Estimated wait time calculation
- Auto No-Show after configurable delay
- Daily archive cron job
- Printable daily PDF report
- Satisfaction ratings & feedback
- User groups: Manager / Receptionist
- Multi-company support
More Screenshots
Room configuration — set display URL, ticker, colors, departments
Department setup — icon, color, average service duration
Visitor form — full detail, timeline, rating, chatter
Daily PDF report — total served, average wait, full visit table
🌐 Available in 7 Languages
The module interface, TV display, kiosk, and user manual are all fully translated.
Technical Specifications
| Odoo Version | 18.0 (Community & Enterprise) |
| License | OPL-1 (Odoo Proprietary) |
| Module Type | Standalone Application |
| Dependencies | base, web, mail, calendar |
| External Services | None required |
| Frontend Tech | HTML5 · CSS3 · Vanilla JS |
| Backend Tech | Python 3 · OWL 2 · Odoo ORM |
| API | REST/HTTP (no JSON-RPC overhead) |
| Refresh Rate | Every 5 seconds (zero-flicker) |
| Demo Data | Included (18 visitors, 2 rooms) |
Up and Running in 4 Steps
Professional Support Included
Purchase includes full support, bug fixes, and updates. We respond quickly and take pride in helping every customer get the most out of Smart Waiting Room.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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