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  1. APPS
  2. Field Service
  3. Unified Timesheet Field Service v 18.0
  4. Sales Conditions FAQ

Unified Timesheet Field Service

by Bilsas
Odoo

$ 216.39

v 18.0 Third Party
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  • Description
  • Manifest
Unified Timesheet Field Service
REAL ENGLISH PRODUCT SCREENS

See the installed product first

Shown with fictional English demonstration data. These are working product views, not design mockups.

Live field-service work evidence
Live field-service work evidence
Customer, task and technician time context
Customer, task and technician time context
ONE PLATFORM. EVERY OPERATIONAL TIMESHEET.

Project, Manufacturing and Field Service timesheets under one roof

Bring project and task timesheets, manufacturing order and work order time, and Field Service job timesheets into one governed operational view. Managers can compare employees, departments, customers, projects, production operations and service work without replacing the native Odoo records that remain the source of truth.

Project & Task Timesheets Manufacturing & Work Orders Field Service Jobs
FIELD SERVICE PERFORMANCE

Unified Timesheet Field Service

Carry technician, customer-site and service-task context into weekly, live and executive performance reporting.

Odoo 18 Suite connector
WHY IT EARNS ITS PLACE

Built for decisions, not decorative totals

Customer-site work becomes visible alongside project and manufacturing activity without fragmenting reporting.

Technician work context

Show the real task, project, customer and service description behind every field-service duration.

Live job visibility

Display active field jobs, elapsed duration and the responsible employee in the workforce snapshot.

Weekly service grid

Review technician time by employee, work context and day with direct record drill-down.

Enterprise-aware integration

Uses official Field Service capabilities when installed while keeping dependencies explicit and safe.

Commercial continuity

Preserve project, task and customer relationships for downstream cost and billability analysis.

Suite-native UX

The connector appears inside the same multilingual premium dashboard and reporting experience.

01

Observe

Read authoritative Odoo business records.

02

Reconcile

Synchronize reporting context idempotently.

03

Explain

Expose traceable KPIs, anomalies and drill-down.

04

Act

Approve, correct and improve with confidence.

PRODUCT EXPERIENCE

Real operational screens

Premium, multilingual and designed to preserve the context behind every number.

Unified Timesheet Field Service product screen
Unified Timesheet Field Service product screen
TECHNICAL ASSURANCE

Designed for production Odoo

ContextTechnician, project, task, customer and site work
ViewsWeekly grid, dashboard and live workforce
CompatibilityOdoo 18 Field Service capability detection
DependenciesProject connector and Dashboard
SAFE BY DESIGN

Your Odoo data remains yours

The suite is an analytical and workflow layer. Project, task, manufacturing, attendance and leave records remain authoritative in their native Odoo applications. Addon-owned reporting records can be rebuilt, and removing the addon does not require destructive changes to native business data.

Multilingual foundation: translatable interface strings follow the active Odoo language; English is the source language and Turkish translations are included where supplied.

SUITE ARCHITECTURE

Clear dependencies, governed capabilities

Install only the capabilities you need. Core is the governed foundation; connectors preserve their native domain context; Dashboard turns the combined dataset into the premium management experience.

ModuleRelationship
Unified Timesheet CoreRequired foundation
Unified Timesheet DashboardRequires Core + Project + MRP
Unified Timesheet Project ConnectorRequires Core
Unified Timesheet MRP ConnectorRequires Core
Unified Timesheet Attendance BridgeRequires Project + MRP
Unified Timesheet Field ServiceRequires Project + Dashboard
WHY BUYERS CHOOSE THIS MODULE

See technician time, customer context and active service work in one operational view.

Move beyond totals. Every score is paired with a formula, a valid denominator, a reporting period and a path back to the Odoo records that produced it.

DISPATCH

Know who is active and what comes next.

SERVICE MANAGERS

Compare schedule, duration and repeat visits.

TECHNICIANS

Keep project, task and customer context visible.

MANAGEMENT QUESTIONS ANSWERED
Which technician is active at which customer site?
What project, task and record ID support the active timer?
How closely did service execution follow dispatch planning?
Which jobs consume the most time or require repeated follow-up?
Unified Timesheet Field Service score catalog
COMPLETE SCORE CATALOG

Know what each number means before acting on it

The sample values below illustrate the product experience. Your results are calculated from your own authorized Odoo records and selected reporting period.

ScoreExampleCalculation basis
SERVICE UTILIZATION79.5%Field-service hours / expected capacity
SCHEDULE ADHERENCE91.8%On-plan service hours / planned service hours
TECHNICIAN PRODUCTIVITY87.2%Productive service time / attended capacity
AVERAGE JOB DURATION2.7 hCompleted service hours / completed jobs
CUSTOMER SITE COVERAGE94.6%Jobs with customer and site context
FIRST-TIME COMPLETION88.3%Jobs without linked repeat follow-up / completed jobs
TIMER INTEGRITY99.2%Valid timer sessions / inspected sessions
TRAVEL/SERVICE BALANCE18/82Travel share / productive service share
Unified Timesheet Field Service decision workflow
BUILT FOR CREDIBLE DECISIONS

See the signal. Understand the formula. Open the evidence. Take action.

Premium presentation is matched by operational depth: multilingual UI, company-aware security, source traceability, period controls and drill-down are part of the product story.

DETAILED USER GUIDE

From installation to management action

This guide explains the complete operating model: what must be configured, which native Odoo record remains authoritative, how the reporting layer is refreshed, how managers should interpret metrics and how common data-quality issues are resolved.

1

Installation and first configuration

Prepare a controlled, auditable rollout before exposing metrics to management.

  1. Install the Project Connector and Dashboard, then install Field Service support for the matching Odoo 18 environment.
  2. Confirm that field-service tasks carry project, assignee, customer, planned date and service description.
  3. Validate the official Enterprise Field Service capability when installed; the connector keeps optional capability checks explicit.
  4. Test one technician timer from start to stop and verify task, project, customer and employee context in Weekly Grid.
2

Daily operating workflow

Understand where data originates and how it becomes visible in the suite.

  1. Dispatchers plan and assign service tasks using native Field Service and Planning workflows.
  2. Technicians start work from the supported task/timer action; open evidence appears in Live Workforce.
  3. Basic mode shows the active job, related project/customer and record ID in a compact all-personnel view.
  4. Advanced mode adds attendance, elapsed duration, previous three jobs and next three planned assignments.
3

Manager review procedure

Use drill-down and comparable periods to turn indicators into defensible decisions.

  1. Compare technician time by customer, service task, project and period.
  2. Open a duration to inspect contributing analytic lines and the authoritative task.
  3. Use planned-versus-performed comparisons to identify dispatch, travel, access or execution variance.
  4. Treat customer-site time, attendance presence and productive task time as related but distinct measures.
METRIC REFERENCE

How the principal indicators are calculated

Percentages are meaningful only when their denominator is valid. Always confirm calendar, leave, planning, cost and source completeness before comparing employees or departments.

MetricFormulaInterpretation
Service UtilizationField Service Hours / Expected Capacity x 100Capacity directed to customer-site service.
Schedule AdherenceOn-plan Service Hours / Planned Service Hours x 100Execution matched to dispatched service work.
Average Job DurationCompleted Service Hours / Completed JobsTypical captured duration per completed job.
First-time Completion ContextJobs completed without repeated follow-up / Completed Jobs x 100Useful only when follow-up relationships are maintained.
TROUBLESHOOTING PLAYBOOK

Resolve the cause at the authoritative source

Active task not shown: confirm the latest compatible timer row is open and linked to the displayed employee.
Stopped task remains active: upgrade the connector and verify stop_time on the authoritative row before refreshing.
Missing customer or project: populate the native task relationships; the connector displays source truth.
Enterprise feature unavailable: verify the exact Odoo version, addon path and installed Field Service modules.

Recommended production acceptance checklist

1. Reconcile a sample period against native Odoo totals.
2. Test multi-company access with real non-admin roles.
3. Confirm timezone and calendar behavior around day boundaries.
4. Verify every KPI drill-down reaches its contributing records.

5. Test approved leave, holiday and no-schedule scenarios.
6. Start and stop each supported timer path.
7. Upgrade in a staging database before production.
8. Document who owns data correction and period approval.

Make time, capacity and performance explainable

Purpose-built for organizations that need operational clarity across project delivery, manufacturing and workforce capacity inside Odoo.

Unified Timesheet Field Service - Odoo 18
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Employees (hr)
• Manufacturing (mrp)
• Inventory (stock)
• Project (project)
Community Apps Dependencies Show
• Unified Timesheet Dashboard
• Unified Timesheet Project Connector
• Company Timesheet & Performance Intelligence
• Unified Timesheet Manufacturing Connector
Lines of code 7562
Technical Name unified_timesheet_fsm
LicenseLGPL-3

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