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  1. APPS
  2. Sales
  3. Waiting List - Base v 18.0
  4. Sales Conditions FAQ

Waiting List - Base

by Mazen https://www.odoo.com
Odoo

$Β 199.00

v 18.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Surveys (survey)
Lines of code 2519
Technical Name waiting_list_base
LicenseLGPL-3
Websitehttps://www.odoo.com
You bought this module and need support? Click here!

🍽️ Waiting List - Base Module

Transform Your Restaurant Queue Management
Community Compatible Odoo 18.0 Professional Grade

🌟 Why Choose This Module?

Streamline your restaurant's waiting list operations with this comprehensive, professional-grade waiting list management system designed specifically for restaurants. Perfect for restaurants of all sizes, from single locations to multi-branch operations.

πŸ›‘οΈ
Safety First

Comprehensive allergen tracking protects customers and your business

πŸš€
Easy to Use

Intuitive interface designed for busy restaurant environments

πŸ“Š
Data-Driven

Real-time analytics and insights for better decisions

🏒
Scalable

Grows from single location to multi-branch operations

✨ Key Features

πŸ“‹ Smart Waiting List Management

  • Real-time queue tracking
  • Automatic queue numbers
  • Status management (Waiting, Ready, Seated, etc.)
  • Guest count tracking
  • Automatic time tracking
  • Notes & special requests

🏒 Multi-Branch Operations

  • Branch-specific views
  • Branch-level security
  • Multi-company support
  • Hostess assignment tracking
  • Isolated data per location

🍽️ Table Management

  • Table configuration & capacity
  • Smart table assignment
  • Table status tracking
  • Branch-based table organization
  • Optimal seating suggestions

πŸ‘₯ Customer Intelligence

  • Customer database integration
  • Visit history tracking
  • Customer categories
  • Smart search functionality
  • Repeat customer recognition

πŸ“Š Survey Integration

  • Customer feedback collection
  • Satisfaction tracking
  • Customizable surveys
  • Built-in Odoo survey module support

πŸ“ˆ Reporting & Analytics

  • Interactive dashboard with KPIs
  • Wait time analysis
  • Cancellation tracking
  • Customer insights
  • Exportable reports

🚨 Allergen Management & Safety Tracking

Critical Safety Feature! One of the most important features for modern restaurant operations.
  • Comprehensive Allergen Database: Pre-configured with common allergens
  • Customer Allergen Profiles: Store permanent allergen information per customer
  • Auto-Population: Allergen info appears automatically when customer returns
  • Visual Safety Alerts: Prominent warnings when seating customers with allergens
  • Bilingual Support: Allergen information in English and Arabic
  • Cross-Contamination Prevention: Helps ensure customer safety

πŸ”’ Security & Access Control

Three-Tier Security Model:

πŸ‘‘ Admin

Full system access and configuration

πŸ‘” Branch Manager

Branch-specific management and oversight

πŸ‘¨β€πŸ’Ό Hostess/Host

Waiting list operations only

  • Record-level security with automatic data isolation by branch
  • Complete audit trail of all status changes with user and timestamp
  • Role-based menu access
  • Secure customer data handling

🎯 Perfect For

  • Fine Dining Restaurants
  • Casual Dining Establishments
  • Multi-Branch Restaurant Groups
  • Restaurant Chains and Franchises
  • Hotels with Multiple Dining Outlets
  • Food Courts and Food Halls
  • Any business with customer waiting queues

πŸš€ Quick Start

  1. Install the Module: Install from Apps menu
  2. Configure Settings: Set up branches and basic configuration in Settings β†’ Waiting List
  3. Add Tables: Configure your tables and seating capacity
  4. Configure Allergens: Review and customize allergen list if needed
  5. Start Using: Open Waiting List menu and start adding customers to queue

πŸ“¦ What's Included

Models

  • waiting.list - Core waiting list entries with full lifecycle tracking
  • waiting.list.allergen - Allergen master data and tracking
  • res.partner - Extended customer profiles with allergen information
  • Wizard for quick customer addition

Views

  • Comprehensive dashboard view with KPIs and metrics
  • Waiting list management (tree, form, kanban views)
  • Table management interface
  • Allergen management and configuration
  • Customer profile views with allergen display
  • Settings configuration panel

Data

  • Pre-configured allergen database
  • Customer category templates
  • Automated sequence generation
  • Sample configurations for quick start

Security

  • Complete security groups and access rights
  • Record rules for multi-branch isolation
  • Role-based menu access

οΏ½ Screenshots

Waiting List Dashboard

Waiting List Dashboard

Customer Management

Customer Management

Allergen Tracking

Allergen Safety Tracking

Table Assignment

Table Assignment

Reporting

Analytics & Reporting

οΏ½πŸ“‹ Technical Details

Version 18.0.1.26.0
Odoo Version 18.0
License LGPL-3
Category Sales
Dependencies base, mail, survey
Module Type Base/Core module

πŸ”„ Compatibility

  • Odoo Community Edition 18.0
  • Odoo Enterprise Edition 18.0
  • Multi-company environments
  • Multi-currency (through Odoo core)

πŸ“š Additional Modules

For advanced features, consider these companion modules:

🏒 waiting_list_enterprise: Advanced table layouts with pos_restaurant integration, VIP priority, enhanced analytics
πŸ”— waiting_list_foodics: Foodics POS integration for seamless order management
πŸ“Š waiting_list_spreadsheet: Advanced reporting with Odoo Spreadsheet integration
πŸ’¬ whatsapp_waitinglist: WhatsApp notification integration

πŸ† Benefits

For Restaurant Managers

  • Better control over customer flow
  • Reduced wait time complaints
  • Improved table utilization
  • Data-driven decision making
  • Enhanced customer safety with allergen tracking

For Staff

  • Simplified queue management
  • Clear customer information at a glance
  • Easy status updates
  • Quick customer search and retrieval
  • Safety alerts for allergen awareness

For Customers

  • Organized, fair queuing system
  • Clear communication of wait times
  • Recognition of allergen concerns
  • Better overall dining experience
  • Consistent service quality

🎨 Customization

Built with customization in mind:

  • Modular architecture for easy extension
  • Well-structured code following Odoo guidelines
  • Extensible models with proper inheritance
  • Custom views that can be inherited
  • API-ready for third-party integrations

βš™οΈ System Requirements

  • Odoo 18.0 (Community or Enterprise)
  • Python 3.10+
  • Modern web browser (Chrome, Firefox, Safari, Edge)

πŸ’Ό Why Professional Waiting List Management Matters

In today's competitive restaurant industry, customer experience is everything. A well-managed waiting list can be the difference between a frustrated customer who never returns and a loyal patron who recommends your restaurant to friends and family.

This module doesn't just track names on a listβ€”it provides a complete ecosystem for managing customer flow, ensuring safety with allergen tracking, gathering insights about your customers, and optimizing your restaurant's operations. All while maintaining the highest standards of data security and user access control.

πŸŽ‰ Ready to Transform Your Restaurant Operations?

Install now and experience professional-grade queue management with safety-first allergen tracking!

Community Compatible β€’ Professional Grade β€’ Safety First

Developed by Mazen
For support and customization inquiries, contact through Odoo App Store

This module is licensed under LGPL-3. See LICENSE file for details.

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