| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Surveys (survey) |
| Lines of code | 2519 |
| Technical Name |
waiting_list_base |
| License | LGPL-3 |
| Website | https://www.odoo.com |
π½οΈ Waiting List - Base Module
π Why Choose This Module?
Streamline your restaurant's waiting list operations with this comprehensive, professional-grade waiting list management system designed specifically for restaurants. Perfect for restaurants of all sizes, from single locations to multi-branch operations.
Comprehensive allergen tracking protects customers and your business
Intuitive interface designed for busy restaurant environments
Real-time analytics and insights for better decisions
Grows from single location to multi-branch operations
β¨ Key Features
π Smart Waiting List Management
- Real-time queue tracking
- Automatic queue numbers
- Status management (Waiting, Ready, Seated, etc.)
- Guest count tracking
- Automatic time tracking
- Notes & special requests
π’ Multi-Branch Operations
- Branch-specific views
- Branch-level security
- Multi-company support
- Hostess assignment tracking
- Isolated data per location
π½οΈ Table Management
- Table configuration & capacity
- Smart table assignment
- Table status tracking
- Branch-based table organization
- Optimal seating suggestions
π₯ Customer Intelligence
- Customer database integration
- Visit history tracking
- Customer categories
- Smart search functionality
- Repeat customer recognition
π Survey Integration
- Customer feedback collection
- Satisfaction tracking
- Customizable surveys
- Built-in Odoo survey module support
π Reporting & Analytics
- Interactive dashboard with KPIs
- Wait time analysis
- Cancellation tracking
- Customer insights
- Exportable reports
π¨ Allergen Management & Safety Tracking
- Comprehensive Allergen Database: Pre-configured with common allergens
- Customer Allergen Profiles: Store permanent allergen information per customer
- Auto-Population: Allergen info appears automatically when customer returns
- Visual Safety Alerts: Prominent warnings when seating customers with allergens
- Bilingual Support: Allergen information in English and Arabic
- Cross-Contamination Prevention: Helps ensure customer safety
π Security & Access Control
Three-Tier Security Model:
π Admin
Full system access and configuration
π Branch Manager
Branch-specific management and oversight
π¨βπΌ Hostess/Host
Waiting list operations only
- Record-level security with automatic data isolation by branch
- Complete audit trail of all status changes with user and timestamp
- Role-based menu access
- Secure customer data handling
π― Perfect For
- Fine Dining Restaurants
- Casual Dining Establishments
- Multi-Branch Restaurant Groups
- Restaurant Chains and Franchises
- Hotels with Multiple Dining Outlets
- Food Courts and Food Halls
- Any business with customer waiting queues
π Quick Start
- Install the Module: Install from Apps menu
- Configure Settings: Set up branches and basic configuration in Settings β Waiting List
- Add Tables: Configure your tables and seating capacity
- Configure Allergens: Review and customize allergen list if needed
- Start Using: Open Waiting List menu and start adding customers to queue
π¦ What's Included
Models
waiting.list- Core waiting list entries with full lifecycle trackingwaiting.list.allergen- Allergen master data and trackingres.partner- Extended customer profiles with allergen information- Wizard for quick customer addition
Views
- Comprehensive dashboard view with KPIs and metrics
- Waiting list management (tree, form, kanban views)
- Table management interface
- Allergen management and configuration
- Customer profile views with allergen display
- Settings configuration panel
Data
- Pre-configured allergen database
- Customer category templates
- Automated sequence generation
- Sample configurations for quick start
Security
- Complete security groups and access rights
- Record rules for multi-branch isolation
- Role-based menu access
οΏ½ Screenshots
Waiting List Dashboard
Customer Management
Allergen Safety Tracking
Table Assignment
Analytics & Reporting
οΏ½π Technical Details
π Compatibility
- Odoo Community Edition 18.0
- Odoo Enterprise Edition 18.0
- Multi-company environments
- Multi-currency (through Odoo core)
π Additional Modules
For advanced features, consider these companion modules:
π Benefits
For Restaurant Managers
- Better control over customer flow
- Reduced wait time complaints
- Improved table utilization
- Data-driven decision making
- Enhanced customer safety with allergen tracking
For Staff
- Simplified queue management
- Clear customer information at a glance
- Easy status updates
- Quick customer search and retrieval
- Safety alerts for allergen awareness
For Customers
- Organized, fair queuing system
- Clear communication of wait times
- Recognition of allergen concerns
- Better overall dining experience
- Consistent service quality
π¨ Customization
Built with customization in mind:
- Modular architecture for easy extension
- Well-structured code following Odoo guidelines
- Extensible models with proper inheritance
- Custom views that can be inherited
- API-ready for third-party integrations
βοΈ System Requirements
- Odoo 18.0 (Community or Enterprise)
- Python 3.10+
- Modern web browser (Chrome, Firefox, Safari, Edge)
πΌ Why Professional Waiting List Management Matters
In today's competitive restaurant industry, customer experience is everything. A well-managed waiting list can be the difference between a frustrated customer who never returns and a loyal patron who recommends your restaurant to friends and family.
This module doesn't just track names on a listβit provides a complete ecosystem for managing customer flow, ensuring safety with allergen tracking, gathering insights about your customers, and optimizing your restaurant's operations. All while maintaining the highest standards of data security and user access control.
π Ready to Transform Your Restaurant Operations?
Install now and experience professional-grade queue management with safety-first allergen tracking!
Community Compatible β’ Professional Grade β’ Safety First
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