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Website Product Inquiry

by
Odoo

49.90

v 18.0 Third Party
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Website (website)
eCommerce (website_sale)
Invoicing (account)
Lines of code 2359
Technical Name wbl_product_inquiry
LicenseOPL-1
Websitehttps://store.weblyticlabs.com
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Website (website)
eCommerce (website_sale)
Invoicing (account)
Lines of code 2359
Technical Name wbl_product_inquiry
LicenseOPL-1
Websitehttps://store.weblyticlabs.com
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0

Website Product Inquiry

The Website Product Inquiry app allows customers to ask questions about products seamlessly before purchasing. This app facilitates direct communication between customers and admins through an integrated chat system, enabling user-friendly inquiries about products. This app drives engagement and increases the likelihood of conversion by improving communication and providing potential buyers with the information they need, ultimately contributing to customer satisfaction and sales growth.

Website Product Inquiry Benefits

Customizable Shopping Experience

Improved Customer Engagement

Increased Sales Opportunities

Efficient Inquiry Management

Streamlined Communication

Enhanced Customer Trust

Website Product Inquiry Features

Pre-Sale Inquiry Form:

  • Customers can submit inquiries with details like name, email, subject, and message, including file attachments.

Customizable Page Elements:

  • Admins can hide or show product inquiry buttons and other product details on shop and product pages.

Admin Controls:

  • Admins can enable or disable the add-to-cart button for products, managing visibility as needed.

Integrated Chatbox:

  • Facilitates two-way communication between customers and admins, storing messages in the customer's account.

Email Notifications:

  • Sends automatic alerts to admins and customers when inquiries are submitted or replied to.

Bulk Inquiry Submission:

  • Allows customers to send inquiries for multiple products at once.

Website Product Inquiry Workflow

  • 1. Create a new product inquiry type Go to Website -> Configuration -> Product Inquiry
  • 2. For general configurations: Go to Website -> Configuration
  • 3. To check new messages: Go to Website -> Configuration -> Manage Query
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Frequently Asked Questions

Sometimes you need a quick answer to your
question. You can get it right away here.

General

We provide technical support to resolve installation, configuration, and functionality-related issues. Support details are outlined in our support policy. We also customize our Odoo App to meet your business needs.
Yes, our modules are designed to be multi-language compatible. Follow the provided guidelines to configure language settings within Odoo.
Follow our step-by-step installation guide for each module. Generally, it involves downloading the module, placing it in the add-ons folder, and updating the module list in Odoo.
Our extensions are regularly updated to support the latest stable Odoo versions. For compatibility details, refer to the product description page.
Compatibility varies. Refer to the documentation or contact our support team for specific details on integrating our modules with third-party extensions.
Refer to the refund policy of Odoo for detailed information on eligibility and conditions for refunds. We strive to address concerns and provide satisfactory solutions.
Yes, our modules are designed to be responsive and compatible with various devices. Follow best practices for mobile optimization within your Odoo instance.

Website Configuration

Access the Product Inquiry by navigating to Website -> Configuration -> and selecting Query Type.

Product Inquiry

Create a new Product Inquiry Type by navigating to Website -> Configuration -> Product Inquiry.

Configuration Settings

Manage product inquiry options by enabling or disabling them.

Shop Page

Display the inquiry symbol on the Shop Page for product inquiries.

Product Inquiry Popup On Shop Page

Complete your product inquiry information and submit the form.

Thank You Popup

Display a thank you popup after form submission.

Product Page

Show the product inquiry button and click to initiate your inquiry.

Product Inquiry Popup On Product Page

Complete your product inquiry information and submit the form.

Show Popup

Display a thank you popup after form submission.

Product Inquiry Tab On My Account

Go to My Account, then click the product inquiry tab

My Inquiry

All inquiries are under processing status.

Communication Inquiry Page

A message has been written and sent by the customer.

Communication Box

Message successfully submitted through the communication box.

Website Homepage Configuration

To manage queries, go to Website -> Configuration and click Manage Query.

Manage Inquiry List

View and manage Inquiry History records.

Manage Inquiry

Inquiry submitted successfully; admin messages have also been sent.

Manage Inquiry

The inquiry was submitted successfully; admin messages have also been sent.

Configuration Settings

Enable the product inquiry button on the product and shop pages; hide the 'Add to Cart' button and price from both pages.

Shop Page

Hide price information on the shop page.

Product Page

Hide Price and Add to Cart on Product Page After Enabling Setting.

Settings

Enable Additional Options in Product Inquiry Settings.

My Wishlist

After enabling 'Hide Add to Cart' and 'Hide Price' on the wishlist, the price and 'Add to Cart' buttons will be hidden.

Configuration Settings

Enable the product inquiry button on product and shop pages while hiding product attributes and the quantity selection field.

Product Page

After activating the hide settings, the quantity section and product attributes will not appear.

Website Configuration Settings

Enable Inquiry for Multiple Products.

Multi- -Inquiry Icon On the Shop Page

The Multi-Inquiry icon allows you to inquire about multiple items at once.

Product’s Inquiry

Complete the Inquiry fields and then select 'Submit' to send.

Thank You Popup

Show a thank-you message in a pop-up after submitting an inquiry.

My Inquiry; Status List

All selected inquiries are in the processing status.

My Inquiry Details

The communication box provides an overview of multi-inquiry details.

Manage Query Section

Inquiry details are available in the manage query section.

Email Received On Manage Query

The admin received an email regarding the submitted inquiry.

Settings

Go to Settings > Technical > Emails to manage email configurations.

Emails List

email has been sent successfully.

Mail Body

An email was dispatched with details of your product inquiry.

My Inquiries; Receives Message

Received a message from the admin; the user can now write a response.

My Inquiries WIth Communication

interaction between users and admin.

Weblytic Labs Odoo Services
Weblytic Labs - Your one-stop solution

Thank you for exploring our Odoo App. We are committed to continuous improvement to enhance your experience.
Should you encounter any issues or have feature requests for our Odoo App, please don't hesitate to contact us at

Support Email support@weblyticlabs.com

We eagerly await your notification!

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