| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Sales (sale_management) • Website (website) • eCommerce (website_sale) • Invoicing (account) |
| Lines of code | 2402 |
| Technical Name |
wbl_product_inquiry |
| License | OPL-1 |
| Website | https://store.weblyticlabs.com |
| Versions | 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Sales (sale_management) • Website (website) • eCommerce (website_sale) • Invoicing (account) |
| Lines of code | 2402 |
| Technical Name |
wbl_product_inquiry |
| License | OPL-1 |
| Website | https://store.weblyticlabs.com |
| Versions | 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 |
Inquiry
Request for a Demo
Website Product Inquiry
The Website Product Inquiry app allows customers to ask questions about products seamlessly before purchasing. This app facilitates direct communication between customers and admins through an integrated chat system, enabling user-friendly inquiries about products. This app drives engagement and increases the likelihood of conversion by improving communication and providing potential buyers with the information they need, ultimately contributing to customer satisfaction and sales growth.
Website Product Inquiry Benefits
Customizable Shopping Experience
Improved Customer Engagement
Increased Sales Opportunities
Efficient Inquiry Management
Streamlined Communication
Enhanced Customer Trust
Website Product Inquiry Features
Pre-Sale Inquiry Form:
- Customers can submit inquiries with details like name, email, subject, and message, including file attachments.
Customizable Page Elements:
- Admins can hide or show product inquiry buttons and other product details on shop and product pages.
Admin Controls:
- Admins can enable or disable the add-to-cart button for products, managing visibility as needed.
Integrated Chatbox:
- Facilitates two-way communication between customers and admins, storing messages in the customer's account.
Email Notifications:
- Sends automatic alerts to admins and customers when inquiries are submitted or replied to.
Bulk Inquiry Submission:
- Allows customers to send inquiries for multiple products at once.
Website Product Inquiry Workflow
- 1. Create a new product inquiry type Go to Website -> Configuration -> Product Inquiry
- 2. For general configurations: Go to Website -> Configuration
- 3. To check new messages: Go to Website -> Configuration -> Manage Query
Frequently Asked Questions
Sometimes you need a quick answer to your
question. You can get it right away here.
General
Website Configuration
Access the Product Inquiry by navigating to Website -> Configuration -> and selecting Query Type.
Product Inquiry
Create a new Product Inquiry Type by navigating to Website -> Configuration -> Product Inquiry.
Configuration Settings
Manage product inquiry options by enabling or disabling them.
Shop Page
Display the inquiry symbol on the Shop Page for product inquiries.
Product Inquiry Popup On Shop Page
Complete your product inquiry information and submit the form.
Thank You Popup
Display a thank you popup after form submission.
Product Page
Show the product inquiry button and click to initiate your inquiry.
Product Inquiry Popup On Product Page
Complete your product inquiry information and submit the form.
Show Popup
Display a thank you popup after form submission.
Product Inquiry Tab On My Account
Go to My Account, then click the product inquiry tab
My Inquiry
All inquiries are under processing status.
Communication Inquiry Page
A message has been written and sent by the customer.
Communication Box
Message successfully submitted through the communication box.
Website Homepage Configuration
To manage queries, go to Website -> Configuration and click Manage Query.
Manage Inquiry List
View and manage Inquiry History records.
Manage Inquiry
Inquiry submitted successfully; admin messages have also been sent.
Manage Inquiry
The inquiry was submitted successfully; admin messages have also been sent.
Configuration Settings
Enable the product inquiry button on the product and shop pages; hide the 'Add to Cart' button and price from both pages.
Shop Page
Hide price information on the shop page.
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Product Page
Hide Price and Add to Cart on Product Page After Enabling Setting.
Settings
Enable Additional Options in Product Inquiry Settings.
My Wishlist
After enabling 'Hide Add to Cart' and 'Hide Price' on the wishlist, the price and 'Add to Cart' buttons will be hidden.
Configuration Settings
Enable the product inquiry button on product and shop pages while hiding product attributes and the quantity selection field.
Product Page
After activating the hide settings, the quantity section and product attributes will not appear.
Website Configuration Settings
Enable Inquiry for Multiple Products.
Multi- -Inquiry Icon On the Shop Page
The Multi-Inquiry icon allows you to inquire about multiple items at once.
Productâs Inquiry
Complete the Inquiry fields and then select 'Submit' to send.
Thank You Popup
Show a thank-you message in a pop-up after submitting an inquiry.
My Inquiry; Status List
All selected inquiries are in the processing status.
My Inquiry Details
The communication box provides an overview of multi-inquiry details.
Manage Query Section
Inquiry details are available in the manage query section.
Email Received On Manage Query
The admin received an email regarding the submitted inquiry.
Settings
Go to Settings > Technical > Emails to manage email configurations.
Emails List
email has been sent successfully.
Mail Body
An email was dispatched with details of your product inquiry.
My Inquiries; Receives Message
Received a message from the admin; the user can now write a response.
My Inquiries WIth Communication
interaction between users and admin.
Weblytic Labs Odoo Services
Implementation
Services
Development
Consultation
Developers
Services
Development
Customization
Development
Development
Development
Weblytic Labs - Your one-stop solution
Thank you for exploring our Odoo App. We are committed to continuous improvement to enhance your
experience.
Should you encounter any issues or have feature requests for our Odoo App, please don't hesitate
to contact us at
support@weblyticlabs.com
We eagerly await your notification!
Must Have Apps
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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