| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
| Lines of code | 384 |
| Technical Name |
wbl_website_faq |
| License | OPL-1 |
| Website | https://store.weblyticlabs.com |
| Versions | 14.0 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
| Lines of code | 384 |
| Technical Name |
wbl_website_faq |
| License | OPL-1 |
| Website | https://store.weblyticlabs.com |
| Versions | 14.0 15.0 16.0 17.0 18.0 |
Request for a Demo
Website FAQs
The Website FAQ app helps store owners and admins add Frequently Asked Questions (FAQs) to their website easily. It allows customers to see questions and answers related to products on product pages and website questions on the homepage. Admins can organize FAQs into groups, create questions and answers, and assign them to specific product templates or pages. The FAQ setup is simple through the backend, where admins manage FAQ groups and questions. On the frontend, customers see relevant FAQs on product pages and the homepage, which improves the user experience and reduces support queries. The app is mobile-friendly and adapts well to all device screens, ensuring visitors can find answers quickly, whether on a desktop or mobile device.
Website FAQs Benefits
Improves Product Transparency and Knowledge
Increases Website Engagement
Improves Customer Support
Reduced Support Queries
Enhances User Experience
Easy-to-Update FAQs
Website FAQs Features
Create FAQ Groups:
- Admins can easily create and categorize FAQs into different groups via the backend by navigating to Website> Configuration> FAQ Groups. These groups organize FAQs into relevant sections for better navigation.
Add Questions & Answers:
- Admins add questions and answers through the backend by going to Website -> Configuration -> FAQs. They can select an FAQ group, enter questions and answers, and save them for a front-end view.
Assign FAQs to Products:
- On each product template, admins can select relevant FAQ questions and display them under a dedicated FAQ tab on the product page, helping customers get product-specific information easily.
Display FAQs on Homepage:
- FAQs can be shown on the homepage for quick access. Admins go to Website -> Pages, select the homepage, and add FAQ blocks. They open an FAQ wizard to choose questions to display based on their preference.
Responsive Design:
- The FAQs are fully responsive, meaning they look good on any device, desktops, tablets, or smartphones, user experience across all screen sizes.
Easy Management:
- All FAQs and groups are managed from a simple backend interface, making it easy for admins to update questions, answers, or display settings without technical knowledge.
Website FAQs Workflow
- Admin navigates to Website > Configuration > FAQ Groups. Clicks the Create button to add a new FAQ group, entering a group name.
- Admin moves to Website > Configuration > FAQs. Clicks Create to add questions, enter the question, answer, and select the relevant FAQ group.
- For the homepage, the admin navigates to Website > Pages > Home and opens the FAQ tab.
- Admin clicks Add a line, then uses the FAQ wizard to select questions based on preferences for homepage display.
- Customers browse the website and, on product pages, view FAQs related to specific products.
- FAQs on the homepage provide quick answers for general inquiries.
Frequently Asked Questions
Sometimes you need a quick answer to your
question. You can get it right away here.
General
FAQ Groups Option
In the backend, click on FAQ Groups under Website Configuration.
Create FAQ Group
Enter a name for the FAQ group to organize related questions.
FAQ Groups List
In the backend, the admin creates and views FAQ groups.
FAQs Option
In the backend, go to Website > Configuration > FAQs and select FAQs to manage your FAQ list.
Create FAQs
The admin creates FAQs by entering a question and an answer, then assigns them to a group from the available list.
FAQs List
In the backend, the admin can add, edit, and organize FAQs. This helps maintain an up-to-date.
FAQ Tab
Go to Website > eCommerce > Product and select the FAQs tab to manage question and answer content for your products.
Add: FAQs Wizard
The admin selects product-related questions using the Add FAQ wizard in the backend. This helps organize and manage FAQs specific to each product.
Add Questions in the FAQ section
In the backend, the chosen FAQs are now listed under the question section. This allows for efficient editing and updates.
Frequently Asked Questions(FAQs) on Product Page
On the frontend product page, FAQs are organized into groups with questions and answers for quick customer support.
Product Page Responsive View
The product page layout adjusts automatically for different screen sizes, offering a consistent and user-friendly experience on any device.
Pages Option
Navigate to Website > Site > Pages to access the list of website pages. This allows you to view, edit, or create new pages easily.
Website Pages
Choose the home option and click the icon to access relevant homepage controls and adjustments.
FAQ Tab on Backend
Navigate to the FAQ section in the backend website pages for management and configuration. This allows easy editing, addition, or removal of FAQ content.
Add: FAQs Wizard
Admin selects questions based on preference using the Add: FAQ wizard in the backend. This allows for customized FAQ management.
Add Questions in the FAQ section
The selected FAQ question is visible in the FAQ question list on the backend.
Frequently Asked Questions(FAQs) on Website Homepage
FAQs set for homepage display are shown to visitors, improving their experience and reducing support requests.
Website Homepage Responsive View
The FAQ section on the homepage adapts seamlessly to different screen sizes.
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Thank you for exploring our Odoo App. We are committed to continuous improvement to enhance your
experience.
Should you encounter any issues or have feature requests for our Odoo App, please don't hesitate
to contact us at
support@weblyticlabs.com
We eagerly await your notification!
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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