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  1. APPS
  2. CRM
  3. WhatsApp Integration v 18.0
  4. Sales Conditions FAQ

WhatsApp Integration

by ProcessDrive India Pvt Ltd https://www.processdrive.com
Odoo

$ 58.23

v 18.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • CRM (crm)
• Contacts (contacts)
• Discuss (mail)
• Inventory (stock)
• Purchase (purchase)
• Sales (sale_management)
• Calendar (calendar)
• Invoicing (account)
Lines of code 1921
Technical Name whatsapp_integration_pd
LicenseOPL-1
Websitehttps://www.processdrive.com
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • CRM (crm)
• Contacts (contacts)
• Discuss (mail)
• Inventory (stock)
• Purchase (purchase)
• Sales (sale_management)
• Calendar (calendar)
• Invoicing (account)
Lines of code 1921
Technical Name whatsapp_integration_pd
LicenseOPL-1
Websitehttps://www.processdrive.com
  • Description
  • License
Supports:
Community
Enterprise
Availability:
On Premise
Odoo Online
Odoo.sh

Seamlessly integrate WhatsApp messaging directly into your Odoo system. Send automated and personalized messages from Sales Orders, Purchase Orders, CRM Leads, and Stock Pickings. Enhance customer communication, streamline operations, and keep your clients informed in real time

Odoo Whatsapp

Processdrive
odoo@processdrive.com WhatsApp +91 9944180573

Features

Effortless Connection

Link your WhatsApp account to Odoo with a simple QR code scan directly within the Odoo interface

Automated Messaging

Send pre‑defined, template‑based messages from various Odoo documents, saving time and ensuring consistency.

Message Logging

Keep a clear, organized record of all sent WhatsApp messages and their statuses within Odoo for easy tracking and auditing.

Bulk Messaging

Instead of sending the same message individually, you can broadcast it to multiple contacts or customer groups at the same time.

Real‑time Status

Monitor your WhatsApp connection status directly from Odoo settings, ensuring you're always connected and ready to communicate.

Dynamic Content

Personalize messages using dynamic data from your Odoo records (e.g., customer name, order number, product details).

How It Works

Our Odoo WhatsApp Integration simplifies your communication workflow in a few easy steps.

Step 1:
Connect your WhatsApp by scanning the QR code in Odoo settings → Linked Devices.
Step 2:
Configure message templates for Sales Orders, Shipping Updates, Lead Follow-ups, etc.
Step 3:
Send messages directly from Sales Orders, Purchase Orders, CRM Leads, or Stock Pickings.
Step 4:
Track communication — all messages are logged with delivery status in Message logs history.

Screenshots

Step 1: WhatsApp Connection Setup (QR Code)

Link your WhatsApp account by scanning a QR code directly in Odoo settings.

Connect WhatsApp
Step 2: Sending a Message from a Sales Order

Send personalized WhatsApp messages from Sales Orders with a single click.

Configure Templates
Step 3: WhatsApp Message Log

Track all sent messages and delivery statuses in a dedicated log.

Send Messages

Installation

📁 Step 1: Copy Module

Copy the odoo_whatsapp_integration folder into your Odoo custom addons path.

/opt/odoo/custom/addons/odoo_whatsapp_integration
⚙️ Step 2: Install App

Activate Developer Mode → Go to Apps → Update Apps List → Install WhatsApp Integration.

🚀 Step 3: Restart Odoo

Restart your Odoo service for changes to take effect.

sudo systemctl restart odoo

Configuration

Go to: WhatsApp → Configuration → WhatsApp Settings to manage connection status and backend URL.

Troubleshooting

Connection Problems

Ensure the backend service is running and reachable. Check status in Odoo settings.

Messages Not Sending

Validate recipient’s number (with country code) is a WhatsApp account.

Placeholder Issues

Confirm template placeholders (e.g., {{ field_name }}) match Odoo fields.

Tip

Compare Odoo logs with your Node service logs to isolate issues quickly.

License

This module is released under the Odoo Proprietary License v1 (OPL-1).

Author

ProcessDrive — www.processdrive.com

Our Odoo Services

Customization
Implementation
Support
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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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