Send invoices and quotes straight to your customer’s WhatsApp — one tap from paid
Turn WhatsApp into your billing and sales channel: invoices with a tap-to-pay button, quotes that close, order confirmations that reassure — and every reply landing back in Odoo Discuss, nothing stranded on someone’s personal phone. All native to Odoo Community, on your own Meta number, with zero markup on a single message.
*bold* · commands /buttons /list /location /contactReal two-way conversations live inside Odoo Discuss — not a separate WhatsApp window to babysit.
Get paid, keep every customer, own the channel
Three outcomes, one module — on Odoo Community, on your own Meta number.
Invoices that get seen — and paid
Put the bill right in their WhatsApp thread: an approved invoice message with the PDF attached and a button that opens that recipient’s own payment page, so ‘here’s your invoice, pay now’ is one tap away.
Your whole team answers with full context
Every reply lands in one shared inbox in Discuss, the customer’s history right on the record. Unknown senders become contacts automatically; photos, docs and voice notes sit inline — so whoever picks up already knows the story.
The Enterprise feature, without the Enterprise bill
Odoo’s official WhatsApp app is Enterprise-only; this brings its core to Community — no reseller cut, no Enterprise upsell, no surprises. Connect your own Meta number, pay Meta directly, and its adepts.wa.* namespace never clashes with Enterprise later.
Messages that send themselves
Drop a Send WhatsApp step into any Odoo Automation Rule and the right message goes out on its own — no one has to remember. Two ready-made rules ship in the box; the free adepts_wa_automation companion adds no-code triggers for dates, birthdays, inbound replies and website forms.
Automated sends are loop-safe by design — a rule that reacts to messages can never trigger itself into a spiral.
Every message that moves money
From an invoice with a Pay Now button to a scrollable product carousel, a quotation PDF or a tappable reply menu — author it once in Odoo and it resolves for each customer at send time.
/buttons and /list.
/location and /contact.
Personalised for every buyer, with barely any setup
Each customer’s name, phone and their own portal or payment link fill themselves in — no field to wire up — so a template is ready the moment you pick it. Map a record field or type a fixed value only when you want to say more, and your demo values double as the examples Meta reviews.
| Type | Resolves to | Needs input? |
|---|---|---|
| User Name | The recipient contact’s name | Automatic |
| User Phone | The recipient contact’s phone | Automatic |
| Portal Link | The record’s own portal URL | Automatic |
| Field of Model | Any field on the record via a drill-down picker (e.g. partner_id.name, amount_total) |
Pick the field |
| Free Text | A fixed value you type once | The value |
Send once. Charged once. Every time.
Every send passes through a row-locked queue with retry and cancel, so a double-click, an overlapping cron run or a retried request can never deliver — or bill you for — the same message twice. Your Meta invoice stays honest, and nothing quietly slips through.
Peace of mind is built in, not bolted on
The parts that keep you out of trouble run on their own: an unsubscribe hits Odoo’s shared blacklist and blocks marketing everywhere, the 24-hour window is enforced automatically, delivery updates are cryptographically verified so they can’t be faked, and a blocked delivery is told apart from a real failure with plain-English guidance.
Live today — no Enterprise licence
Bring your own Meta credentials and go in a few steps: enter them, hit Check Connection to see your verified name and quality rating, then paste the callback URL and verify token back into Meta and sync your templates. No Odoo Enterprise licence, no waiting on anyone.
Install & open Accounts
Install the module and go to WhatsApp → Configuration → Accounts. No Enterprise licence required.
Connect your Meta account
Enter your Phone Number ID, WABA ID, permanent System User token and App Secret, then hit Check Connection to see your verified name and quality rating.
Wire the webhook & sync
Paste the shown Callback URL and Verify Token into your Meta app, subscribe to messages and template updates, then Sync Templates. You’re live.
Grows as your sales do
Add only the free companions you need — each installs quietly alongside its partner app.
adepts_whatsapp_sale — Send WhatsApp from Quotations and Sales Orders with the quotation or pro-forma PDF attached.
adepts_wa_automation — no-code rules for dates, birthdays, inbound replies and website forms (see “Messages that send themselves” above).
Turn WhatsApp into your billing and sales channel
Send invoices and quotes with the PDF attached and a tap-to-pay button, answer buyers in the same Odoo Discuss thread, and let the routine messages send themselves — on Odoo Community, on your own Meta number, with the safety rails already switched on. Questions before you start? We’re one email away.
Email us before you start© Adepts Advanced Solutions. Licensed under the Odoo Proprietary License v1.0 (OPL-1). Not affiliated with, or endorsed by, Meta. WhatsApp is a trademark of Meta Platforms, Inc.
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Invoicing (account) |
| Lines of code | 4350 |
| Technical Name |
adepts_whatsapp |
| License | OPL-1 |
| Website | https://adepts.in |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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