AI WhatsApp & Email Order Parser
Turn messy WhatsApp messages, incoming emails, and API payloads into clean Odoo quotations, RFQs, and CRM leads using configurable AI providers.
Built for Odoo Community and Enterprise with multi-company, multi-language, and review-first controls.
Why this module?
Sales and purchase teams often receive requests through informal channels: WhatsApp texts, email threads, mixed Arabic/English messages, supplier offers, customer quote requests, and incomplete product descriptions. This module captures those messages and converts them into structured Odoo records.
Core Features
WhatsApp Gateway API
Receive WhatsApp messages from any middleware or gateway using a secure token-based JSON endpoint.
Incoming Email Parsing
Use Odoo incoming mail servers and aliases to parse customer or supplier emails directly inside Odoo.
AI Document Routing
Let AI decide whether to create a sales quotation, purchase RFQ, CRM lead, or keep the message for manual review.
Provider Choice
Configure OpenAI, Google Gemini, Anthropic Claude, DeepSeek, or any OpenAI-compatible endpoint with your own API keys.
Product Matching
Match Odoo products by internal reference, barcode, product name, and descriptions for both sellable and purchasable items.
Clean Email Filters
Block newsletters, no-reply senders, old emails, short bodies, and irrelevant messages before they call AI.
Confidence Controls
Keep low-confidence messages visible for review, preserve unmatched product requests, and auto-create draft documents when automation is enabled.
Multi-Language Ready
Designed for Arabic/English mixed text and includes starter translations for Arabic, Spanish, French, German, and Chinese.
What AI can create
- Draft sales quotations from customer quote or order requests
- Purchase RFQs from supplier offers, vendor quotes, or procurement messages
- CRM leads or opportunities from general enquiries when CRM is installed
- Manual review records when confidence, products, or intent are unclear
Configuration and control
Create AI providers, choose model dropdowns, set parser profiles, configure API tokens, and control automation per team or channel.
Parser profile with AI provider, languages, automation, sales defaults, and inbound channel settings.
Email filters keep newsletters, no-reply senders, old emails, and irrelevant messages out of the queue.
Custom prompt controls let each business tune parsing behavior for its products and sales process.
Review confidence thresholds help preserve useful borderline messages without storing obvious junk.
Included AI Providers
OpenAI
Use current OpenAI model IDs from dropdowns and avoid invalid display-label model names.
Google Gemini
Native Gemini Generate Content API support with configurable endpoint and timeout.
Anthropic Claude
Claude Messages API support for high-quality structured extraction.
DeepSeek and Compatible APIs
DeepSeek plus OpenAI-compatible endpoints for flexible deployment and cost control.
Choose the AI provider from a clean dropdown and keep API keys in Odoo configuration.
Model dropdowns reduce configuration mistakes and make setup easier for non-technical users.
Incoming order review
Review captured messages, AI confidence, matched products, source channel, customer details, and generated Odoo documents from one operational queue.
General tab shows source, intent, confidence, document routing, and raw customer request.
Customer tab captures extracted name, email, phone, address, delivery details, and payment notes.
Parsed lines show requested products, matched Odoo products, quantities, prices, and confidence status.
When rules pass, the module creates a native Odoo quotation ready for review and confirmation.
Business Benefits
- Reduce manual quotation and RFQ entry from informal messages
- Keep WhatsApp, email, and API orders in one Odoo workflow
- Prevent junk emails from polluting the operations queue
- Use confidence scores and unmatched-product note lines to review automation
- Support multilingual teams and Arabic/English mixed messages
- Keep traceability with raw AI responses and source message links
Typical Workflow
- Customer sends a WhatsApp message or email with requested products and quantities.
- Odoo receives the message through the inbound API or incoming mail server.
- Filters reject obvious junk before any AI call.
- AI extracts customer, vendor, intent, lines, delivery date, notes, and confidence.
- Odoo matches products and creates the correct draft business document when rules pass.
Contact
For questions, support, or customization requests, contact adilak389@gmail.com.
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Purchase (purchase) • Sales (sale_management) • WhatsApp Messaging (whatsapp) • Invoicing (account) |
| Lines of code | 2332 |
| Technical Name |
ai_order_parser_ad |
| License | OPL-1 |
| Website | https://github.com/aadilakbar |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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