AI WhatsApp Agent
Integrate AI Agents with WhatsApp Business
Combine the power of AI agents with WhatsApp messaging to provide intelligent, automated customer service with seamless human escalation.
Features
🤖 Intelligent AI Responses
AI agents automatically respond to WhatsApp messages based on configured topics and knowledge base, providing instant 24/7 customer support.
👥 Smart Human Delegation
Automatically or manually delegate conversations to human agents when needed. Configure keywords and interaction limits for seamless escalation.
How It Works
- Configure: Link an AI agent to your WhatsApp Business account
- Automatic Response: AI analyzes and responds to incoming messages
- Smart Delegation: Based on keywords or interaction limits, escalate to humans
- Full Control: Monitor, delegate manually, or resume AI at any time
Key Benefits
⚡ Instant Response
Never miss a WhatsApp message. AI responds immediately 24/7.
🎯 Flexible Configuration
Configure AI behavior, delegation rules, and notification modes.
📊 Full Tracking
Monitor AI interactions, delegation status, and conversation history.
Requirements
- Odoo 19.0 Enterprise
- AI App module (ai_app)
- WhatsApp module (whatsapp)
- Active WhatsApp Business API account
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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