Standout Features

Standout Features

Everything the connector automates, grouped by area — each feature tied to a clear business outcome.

🛒 Order Management

• Automatic Order Import — eBay sales are pulled into Odoo every few minutes and turned into structured order records, so your team starts the day with orders waiting, not waiting to be typed in.
• One-Click Sale Orders — Each eBay order can automatically become a native Odoo Sale Order with the right products, quantities, prices, and shipping address, ready to fulfill.
• Auto-Confirm on Payment — When eBay marks an order PAID, the matching Odoo sale order can confirm itself automatically, kicking off your normal delivery workflow without a click.
• Returns & Cancellations — Buyer cancellations and return requests flow into Odoo and update the related order automatically, keeping both platforms aligned in real time.

📦 Inventory Sync

• Scheduled Stock Push — Odoo stock levels are pushed to eBay on a regular cycle so listings always reflect what you can actually ship.
• Flexible Quantity Modes — Choose what eBay sees — Actual On-Hand, Forecasted, or Available (On-Hand − Reserved) — to match your real fulfillment strategy.
• Safety-Stock Buffer — Hold back a set quantity from eBay to protect against overselling across channels
• Efficient Bulk Updates — Quantities are sent to eBay in batches, so even large catalogs sync quickly and stay within eBay’s limits.

🏷️ Product Catalog Sync

• Publish from Odoo — Send products to eBay directly from the product form or in bulk, with no trips to the eBay listing tool..
• Rich Listing Control — Manage condition, item specifics, categories, photos, and listing format (Fixed Price or Auction) per listing.
• Package Dimensions & Weight — Store shipping weight and box dimensions on the product so eBay shipping calculations stay accurate.
• Business Policies — Reuse your eBay Payment, Return, and Fulfillment policies on listings for consistent, compliant publishing

👤 Customer & Buyer Sync

• Automatic Customer Creation — First-time eBay buyers are matched by email and, if new, created as Odoo customers automatically — your CRM grows without manual entry.
• Full Shipping Details Captured — Name, address, city, postal code, and country are imported straight from the eBay order onto the customer record.
• No Duplicate Contacts — Existing buyers are recognized and reused, keeping your customer list tidy.

💰 Financial & Commission Handling

• Transaction Import — eBay sales, fees, refunds, and payouts are pulled into Odoo daily as dedicated transaction records, giving you a clear money trail.
• Fee & Clearing Accounts — Assign specific accounts for eBay fees and a clearing account for payouts, so the financial picture stays accurate.
• Built-In Reconciliation — A Reconcile wizard helps match eBay payouts to your Odoo entries, turning month-end close from a chore into a check.
• Payout Journal — Route eBay settlements through a chosen bank or cash journal for clean cash-flow tracking.

🔐 Security & Authentication

• Official OAuth 2.0 — Connect using eBay’s secure authorization flow; no passwords are ever stored.
• Automatic Token Refresh — The connector renews its own access tokens in the background, so your connection never silently expires.
• Verified Webhooks — Every incoming eBay event is cryptographically validated against eBay’s public key before processing.
• Credential Protection — API keys and tokens are restricted to an eBay Admin security group, hidden from regular users.

📋 Monitoring & Audit Logs

• Full Sync Log — Every API call is recorded with status, timing, and payloads, giving you a complete, searchable audit trail.
• Error Queue — Failed operations are captured in one place with their error details, so nothing fails silently
• Webhook Event Log — See every notification eBay sent and whether it was processed.
• Live Dashboard — The Overview control center surfaces listing counts, order counts, and pending errors at a glance.

⚙️ Scheduled Automation

• Hands-Off Order Pulling — New orders are fetched automatically on a short cycle, with an overlap window so none slip through the cracks.
• Automatic Tracking Upload — When you ship in Odoo, tracking numbers are sent back to eBay on their own.
• Self-Healing Retries — A retry job reprocesses temporary failures from the error queue automatically.
• Maintenance Built In — Token refresh, webhook processing, analytics pulls, and old-log cleanup all run as managed background jobs — set once, forget forever.

Exploring the module: (How to)

Exploring the module: (How to)

Follow these steps to go from a fresh install to live, automated eBay selling inside Odoo. You’re assumed to know Odoo basics but to have never used this module before.

Step-by-Step Setup Guide

• Install the Module From the Apps menu, search for Axiom eBay Compass and click Install. It depends on Odoo’s standard Sales, Inventory, and Accounting apps, which Odoo installs alongside it if needed. Technical name: axiom_ebay_compass │ Version: 19.0.2.0.0
• Create an eBay Account Record Open the Axiom eBay Compass app and go to Configuration → eBay Accounts, then create a record. Give it an Account Label, choose the Environment (Sandbox for testing, Production for live), and enter your eBay developer credentials: App ID (Client ID), Cert ID (Client Secret), RuName, and Dev ID.
• Configure Key Settings On the same form, set your Primary Marketplace, Default Warehouse, and optionally an eBay Pricelist and Price Margin (%). For finance, set the eBay Payout Journal, eBay Fees Account, and eBay Clearing Account. Then choose your automation switches: Auto-Create Sale Orders, Auto-Confirm Sale Orders (if PAID), Auto-Publish Products to eBay, Quantity Mode, and a Safety Stock Buffer.
• Connect to eBay ClickConnect to eBay on the account form. You’ll be redirected to eBay to sign in and grant permission. Once you approve, eBay sends you back to Odoo and the account status changes to Active — the connector now manages its own login and token refresh from here on.
• Test the Connection Click Test Connection. A success notification confirms Odoo can talk to eBay using your credentials. If it fails, the message tells you why (most often a credential or environment mismatch) so you can fix it before going further.
• Turn On Event Notifications (Webhooks) On the account form, click Generate Webhook Token, then copy the account’s Webhook Endpoint. In your eBay Developer Notifications settings, register that endpoint and the verification token. eBay will send a validation challenge, which the connector answers automatically. Endpoint: https://your-odoo-domain.com/ebay/webhook/ Even without webhooks, the scheduled pull jobs act as a reliable polling fallback — so orders still arrive on their own.
• Enable Products & Publish Your Catalog On any product, open the eBay section and tick Sync to eBay, then set the Default eBay Condition, eBay Listing Description, and package weight/dimensions. To publish, either click Publish to eBay on the product, or go to Listings → Publish to eBay to bulk-publish many products at once — choosing the account, marketplace, listing format, duration, and business policies in the wizard.
• Watch Orders Flow In Once you’re live, new eBay sales appear automatically under Orders → eBay Orders, usually within a few minutes. Each one carries the buyer, line items, pricing, and shipping address; the buyer is created or matched as a customer; and — if enabled — an Odoo Sale Order is generated and confirmed the moment eBay reports the order as PAID. No manual entry, no duplicates
• Keep Inventory in Sync Inventory sync runs automatically after setup. Odoo stock levels are pushed to eBay on a regular cycle using your chosen Quantity Mode and Safety Stock Buffer, with scheduled reconciliation as a fallback. When you ship an order in Odoo, the tracking number is uploaded back to eBay on its own — no extra steps.
• Monitor, Reconcile & Sync Manually Check the Overview dashboard for listing counts, order counts, and pending errors at a glance. For deeper troubleshooting, use Technical → Sync Logs, Technical → Error Queue (auto-retries), and Technical → Webhook Events. To force an update anytime, click Sync Now on the account to pull orders and push inventory immediately, or use Finance → Reconcile to match eBay payouts against your Odoo entries.