| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Field Service (industry_fsm) • Helpdesk (helpdesk) • Inventory (stock) • Product Lifecycle Management (PLM) (mrp_plm) • Project (project) • Purchase (purchase) • Repairs (repair) • Sales (sale_management) • CRM (crm) • Employees (hr) • Invoicing (account) • Maintenance (maintenance) • Manufacturing (mrp) • Calendar (calendar) • Contacts (contacts) • Timesheets (timesheet_grid) |
| Community Apps Dependencies | Show |
| Lines of code | 29278 |
| Technical Name |
bb_bridgeops_servicepro |
| License | OPL-1 |
| Website | https://bbtech.ae/ |
BridgeOps ServicePro
Advanced service operations for helpdesk, field service, repair, warranty, customer property stock, RFQ comparison, PLM traceability, scrap handling, dashboards, and customer portal workflows.
BridgeOps Product Family
BridgeOps Core, BridgeOps ServicePro, and BridgeOps 360 Suite are designed to work together as a complete operations platform.
BridgeOps Core
Customer inquiry, estimation, costing, manufacturing coordination, quality, and refurbishment workflow.
View AppBridgeOps ServicePro
Advanced service, repair, warranty, helpdesk, field service, customer property, and after-sales operations.
Current ModuleBridgeOps 360 Suite
Complete BridgeOps bundle and installer suite for the full operations and service stack.
Explore BridgeOps 360 SuiteBuilt For
Designed for after-sales teams that need service requests, field work, repairs, warranty, purchasing, stock, and portal visibility in one workflow.
Service Teams
Coordinate service requests, linked records, customer communication, and operational follow-up.
Field Technicians
Track site survey, site work, material usage, technician assignments, and completion.
Repair Centers
Manage repair orders, warranty context, parts, and service history.
Warranty Departments
Register warranties, process claims, issue certificates, and retain support history.
Maintenance Businesses
Control recurring service, field work, material movements, and service dashboards.
Odoo Consultants
Deploy a complete service operations layer connected to stock, purchase, repair, and portal workflows.
Service Operations Dashboard
BridgeOps ServicePro brings helpdesk, field service, repair, warranty, RFQ, customer property stock, PLM, scrap, and portal activity into a service command center.
Service Pro Dashboard
Core Business Workflows
The module extends operational control into after-sales service, field execution, customer property stock, purchasing, warranty, repair, and engineering traceability.
Helpdesk & Service Request Handling
Convert customer issues into trackable service workflows with linked operational records.
- Ticket tracking
- Service conversion
- Customer communication
- Issue categorization
- Service workflow visibility
Field Service Operations
Plan, assign, execute, and report site work with material and technician visibility.
- Site survey
- Site work execution
- Technician assignment
- Material usage
- Site status and reporting
Repair & Warranty Management
Manage repair work, warranty registration, claims, certificates, and customer support history.
- Repair order handling
- Warranty registration
- Warranty claims
- Warranty certificate
- Customer support history
RFQ & Purchase Traceability
Compare vendors and preserve purchase traceability for service and project materials.
- RFQ comparison
- Vendor selection
- Purchase traceability
- Material readiness
Customer Property Stock Handling
Track customer-owned stock from receipt through return, consumption, and traceability.
- Customer property receipt
- Stock inward
- Return
- Consumption
- Traceability
PLM, ECO & Scrap Management
Control engineering changes, revision traceability, and scrap movement for service operations.
- Engineering change traceability
- BOM revision locking
- Scrap weighing
- Stock scrap movement
- Scrap register
Portal & Dashboard
Give internal teams and customers clearer visibility into service progress and linked activity.
- Customer portal pages
- Service dashboard
- Operational visibility
- Linked records and traceability
Service Lifecycle Control
BridgeOps ServicePro connects every service touchpoint, from ticket intake through field work, warranty, repair, stock movement, and reporting.
Request
Capture the ticket, classify the issue, and link the service operation.
Plan
Assign field work, survey tasks, repair activity, materials, and purchase follow-up.
Execute
Record site work, material usage, customer property movements, warranty details, and repair status.
Report
Issue reports, certificates, returns, dashboards, and customer-facing portal updates.
Dashboards & Management Visibility
Screens from the live workflow, grouped by business area for easier review.
Service Pro Dashboard
Service, Warranty, Portal & Traceability
Screens from the live workflow, grouped by business area for easier review.
Customer Properties Consumptions
Customer Properties Receipts
Customer Properties Returns
Field Service Material Use
Field Service Site Survey
Field Service Site Work
Field Service Tasks
Material Usage History Wizard
RFQ Comparison
Warranty Claims Form
Warranty Policies Form
Warranty Registration Certificate
Warranty Registration Form
Warranty Registrations
Warranty Repair Order Form
Warranty Repair Orders
Professional Reports Included
BridgeOps ServicePro includes service, field work, warranty, RFQ, customer property, PLM, scrap, dashboard, helpdesk, and completion reports.
Field Service Site Survey
Field Service Site Work
Field Service Material Use
Warranty Registration Certificate
Warranty Claims Form
RFQ Comparison
Customer Properties Receipts
Customer Properties Returns
Service Pro Dashboard
Technical Specifications
| Specification | Details |
|---|---|
| Database | PostgreSQL native database |
| Deployment | Odoo.sh and On-Premises |
| Editions | Community and Enterprise |
| Architecture | Modular Odoo application suite |
| Reporting | QWeb PDF reports and dashboard views |
| Access Control | Role-based groups and permissions |
| Multi-Company | Supported where enabled |
| Portal | Customer portal pages where applicable |
Binary Bridge Technology Services
Expert Odoo development, customization, and implementation services.
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Field Service (industry_fsm) • Helpdesk (helpdesk) • Inventory (stock) • Product Lifecycle Management (PLM) (mrp_plm) • Project (project) • Purchase (purchase) • Repairs (repair) • Sales (sale_management) • CRM (crm) • Employees (hr) • Invoicing (account) • Maintenance (maintenance) • Manufacturing (mrp) • Calendar (calendar) • Contacts (contacts) • Timesheets (timesheet_grid) |
| Community Apps Dependencies | Show |
| Lines of code | 29278 |
| Technical Name |
bb_bridgeops_servicepro |
| License | OPL-1 |
| Website | https://bbtech.ae/ |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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