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  1. APPS
  2. Field Service
  3. Field Service Management (Community) v 19.0
  4. Sales Conditions FAQ

Field Service Management (Community)

by Binary Bridge Technology Services https://bbtech.ae
Odoo

$ 400.99

v 19.0 Third Party 2
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Inventory (stock)
• Invoicing (account)
• Project (project)
• Sales (sale_management)
• Employees (hr)
Lines of code 950
Technical Name bb_fsm
LicenseLGPL-3
Websitehttps://bbtech.ae
Versions 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Inventory (stock)
• Invoicing (account)
• Project (project)
• Sales (sale_management)
• Employees (hr)
Lines of code 950
Technical Name bb_fsm
LicenseLGPL-3
Websitehttps://bbtech.ae
Versions 18.0 19.0

Field Service Management (FSM)

A simple Field Service app built on Project Tasks (Odoo 19)

This module provides a clean Field Service workflow inside Odoo using Project/Tasks, allowing service teams to manage onsite jobs, scheduling, materials, timesheets, and customer confirmations — all from one place.

BB Tour & Travel Booking Suite

Key Features

  • Dedicated Field Service application menu (separate app)
  • Create and manage Field Service Tasks linked to Projects
  • Technician assignment and scheduling (planned start/end)
  • Track actual start/end time for service jobs
  • Materials tracking (products used during a job)
  • Timesheet integration for labor (if installed)
  • Customer signature capture (job completion confirmation)
  • Optional flow to create Sales Orders / Invoice from service tasks

How It Works

  • Install the module.
  • Open the Field Service app from the dashboard.
  • Create a new service task and mark it as Field Service.
  • Assign a technician, schedule planned dates, and add customer/site details.
  • Add materials and timesheets (optional).
  • Capture customer signature and mark the task done.

Configuration

Go to Settings and configure defaults:

  • Default Field Service Project
  • Default Labor Product (for timesheets)
  • Materials / Timesheets → Sales Order policy (manual/auto)

Screenshots

Explore the key features and interfaces of the Field Service Management (FSM).

Field Service Orders List View

The image displays the Service Orders dashboard within the Odoo Field Service module. It shows a list of active tasks under the "In Progress" stage, featuring columns for Title, Technician, Planned Start/End times, Project, Assignees, Time Spent (25:00), and a Progress bar indicating 52% completion.

Field Service Task Form View

The Odoo Field Service Task Form View provides a comprehensive interface for managing individual service operations, as seen in the task titled "Test". At the top of the form, the workflow status is clearly marked as "In Progress," allowing users to track the real-time stage of the operation. The form is divided into several key data areas, including essential assignment details like the customer, the on-site contact, and the assigned technician, listed here.

Timesheet

Timesheets & Progress Tracking View serves as a centralized hub for monitoring the labor and resources dedicated to a specific service operation, such as the task titled "Test". This interface provides a transparent look at the Timesheets tab.

Material

Material Consumption & Resource Allocation view provides a detailed breakdown of the physical items utilized during a specific service operation.Within the dedicated Materials tab, the system records the consumption of specific products.This interface ensures total financial and logisitical transparency by linking material costs and quantities directly to the task's scheduling and performance data.

Customer Signature & Validation

Customer Signature & Validation view represents the final verification step in the service lifecycle, as shown for the task titled "Test". Within the Worksheet tab, the interface captures an electronic Customer Signature to confirm that the service has been performed to the client's satisfaction.By requiring a signature within the worksheet, Odoo ensures that field operations are formalised and documented, allowing the "Confirm Signature" action to trigger subsequent steps like final report generation or customer invoicing.

Request Installation Support Chat with Expert
Binary Bridge Technology Services Professional Odoo Solutions | Enterprise Security | Expert Support
📧 Email: odoo@bbtech.ae | 📱 WhatsApp: +971 56 128 6321 | 🌐 Website: www.bbtech.ae

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As an IT company I was looking for a Field Service option, this module does exactly what I need and dealing with the developer was super easy.
by
John Reid
on 2/23/26, 8:03 AM



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