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Inspection Management System (ISO/IEC 17020) | ISO 17020 Conformity Assessment Body Management System | Internal Audit Management System | Equipment Calibration Management System | Testing Equipment Management System

by
Odoo

$ 699.00

v 19.0 Third Party 1
Availability
Odoo Online
Odoo.sh
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Odoo Apps Dependencies • Contacts (contacts)
• Discuss (mail)
• Employees (hr)
• Invoicing (account)
• Sales (sale_management)
Lines of code 6327
Technical Name bb_inspection_management
LicenseLGPL-3
Websitehttps://bbtech.ae
Versions 18.0 19.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Contacts (contacts)
• Discuss (mail)
• Employees (hr)
• Invoicing (account)
• Sales (sale_management)
Lines of code 6327
Technical Name bb_inspection_management
LicenseLGPL-3
Websitehttps://bbtech.ae
Versions 18.0 19.0

BB Inspection Management Suite (ISO/IEC 17020)

End-to-end inspection lifecycle solution for inspection bodies requiring structured compliance, controlled records, and measurable inspector performance. From inspection request capture through certificate issuance with QR verification, ISO-aligned risk assessment, timesheets, equipment calibration, inspector competency management, internal audit, and comprehensive dashboards.

BB Inspection Management Suite

Complete Inspection Lifecycle Management

The BB Inspection Management Suite is an all-in-one ISO/IEC 17020 solution designed for inspection bodies that need structured compliance, controlled records, and measurable inspector performance. It covers the full workflow from Inspection Request through Inspection Order, Checklist Execution, Findings/NCR, Technical Review & Approval, Certificate Issuance with QR verification, and ISO-aligned controls including risk assessment, timesheets, equipment calibration, and inspector competency management.

A) Inspection Requests → Inspection Orders

Structured request capture and one-click conversion to inspection orders:

  • Request Capture: Customer (partner), contact, site address, requested date, inspection types (multi-select), machine type, and description/notes
  • One-Click Confirm: Action to create Inspection Order from request; all key fields copied (partner, machine type, types, site)
  • Multi Inspection Types: Support for multiple inspection types per request with primary type (first selected)
  • Man-Days Estimation: Automatic total man-days using man-days matrix (machine type × inspection type); displayed on request and order
  • Re-Certification Requests: Option to link request to existing certificate for re-certification flow

B) Inspection Order Lifecycle / Workflow

Complete state machine from planning to closure:

  • States: Draft → Planned → In Progress → Under Review → Approved → Certificate Issued → Done (plus Cancelled)
  • Planning Fields: Scheduled datetime, inspectors, technical reviewer, authorized signatory, assets/equipment, scope notes
  • Checklist Template: Template mapped to inspection types; generates execution checklist before start
  • Quotations: Create quotations from man-days matrix; smart buttons for quotations linked to order
  • Smart Buttons: Traceability to risk assessment, timesheet, findings, checklist, quotations, certificate
  • Equipment Block: Cannot start if required equipment is non-compliant; reason shown in overview

C) Controlled Checklists

Templates and execution with full traceability:

  • Checklist Templates: Mapped to inspection types; section, clause, control, criteria, answer type (Pass/Fail, Yes/No, Text, Number, Selection)
  • Generate Execution Checklist: Create execution checklist from template with one action; copy all lines
  • Execution: Notes, evidence attachments, result (Pass/Fail/Yes/No/N/A), value text/number/selection per line
  • Line Note Wizard: Structured note entry with clause/control context; tracking of last changed by/on
  • Checklist Import Wizard: Import checklist templates from CSV (control, section, clause, criteria, answer_type, is_mandatory); creates template and lines

D) Findings / NCR

Nonconformity and corrective action tracking:

  • Severity: Minor, Major, Critical
  • Description & Evidence: Required description; evidence attachments
  • Corrective Action: Free-text corrective action; responsible party (partner); due date
  • State Workflow: Open → In Progress → Closed; closure date and closure notes
  • Reinspection Required: Flag for follow-up inspections

E) Compliance Evidence

ISO/IEC 17020 aligned records and reports:

  • Risk Assessment Tab: Structured risk assessment per order; assessed by, reviewed by; printable PDF report
  • Inspection Timesheet Tab: Timesheet per order with lines (employee, date, hours, activity); printable PDF report
  • COI Declarations: Conflict of interest declarations per inspector per order; statement, has conflict, conflict details; state workflow (Draft → Submitted → Accepted/Rejected)
  • Impartiality: Inspector impartiality declared; COI check before starting inspection

F) Testing Equipment & Calibration

Equipment register and calibration certificate lifecycle:

  • Equipment Register: Name, code, serial no, manufacturer, model, category, location, responsible person
  • Status: Active, Quarantine, Retired
  • Calibration Certificates: Issue date, expiry date, issued by, certificate file; states: Draft, Active, Expired, Suspended, Withdrawn
  • Revision Chain: Replaces / Replaced By for certificate versions
  • Expiry & Quarantine: Auto-expire on date; equipment moves to Quarantine when certificate expires
  • Block Inspection Start: When required equipment has no valid certificate or certificate expires before scheduled date; reason shown in order overview
  • Expiry Notifications: Cron-based notifications for expiring equipment certificates

G) Certificates & Verification

Controlled certificate issuance and public verification:

  • Certificate Issuance: Created from approved inspection order; issue date, expiry date, signatory
  • QR Token & Verification URL: Unique token per certificate; public verification URL (e.g. /bb_inspection/verify/{token})
  • Revision Chain: Replaces / Replaced By (same cycle corrections)
  • Re-Certification Chain: Re-Certified From / Re-Certifications (new cycle after expiry)
  • States: Draft, Issued, Revised, Withdrawn, Expired
  • Expiry Notifications: Cron-based reminders for expiring certificates
  • Re-Certification Flow: Create new request/order from existing certificate; link new certificate to previous

H) Inspector Management

Inspector profiles and competency tracking:

  • Inspector Profile: Linked to HR Employee; name, department, job title, contact
  • Authorization Level: Trainee, Supervised, Independent, Lead Inspector
  • Competence / Qualification: Assessments with criteria, category, result, evidence attachments; assessment scheduling (last/next assessment date)
  • Authorization Scope: By inspection type via competency scope; inspector authorizations with scope, level, issue/expiry date
  • Inspector KPI Dashboard: Total inspections, done/cancelled/open counts; open findings linked to inspector's orders; last 30 days hours from timesheets

I) Internal Audit (ISO/IEC 17020)

Internal audit program and execution:

  • Internal Audit Program: By year and body type (Type A, B, C); draft, active, closed
  • Internal Audit: Audit type (Management System, Technical Activity, Witnessing, Report Review); lead auditor, auditors, scope, criteria
  • Planning & Checklist: Checklist template (purpose: internal audit); generate execution checklist from template
  • Findings: Internal audit findings with severity, corrective action, closure; closure rule: cannot close audit with open findings
  • States: Draft → Planned → In Progress → Reporting → Closed (and Cancelled)
  • Internal Audit Report PDF: Printable report

J) Dashboards & Reporting

Operations and inspector KPIs, reports, and exports:

  • Operations Dashboard: KPI tiles (orders by status, open findings, expiring certificates); charts (inspections by month, by status, findings by severity); tables (latest inspections, expiring certificates)
  • Inspector KPI Dashboard: Dedicated dashboard per inspector with counts and hours
  • List / Pivot / Graph: Reporting views for orders, findings, certificates where relevant
  • PDF Reports: Inspection Order report, Inspection Certificate report, Equipment Certificate report, Risk Assessment report, Timesheet report, Internal Audit report

Frequently Asked Questions

Q: How does the inspection request convert to an order?
A: Use the Confirm action on a draft Inspection Request. The system creates an Inspection Order with customer, site, machine type, and inspection types copied from the request. Man-days are computed from the man-days matrix (machine type × inspection type). You can also create re-certification requests by linking to an existing certificate.
Q: Can inspections be blocked if equipment is non-compliant?
A: Yes. When required test equipment is linked to an inspection order, the system checks that each equipment has a valid active certificate that does not expire before the scheduled date. If not, the Start action is blocked and the reason is shown in the order overview.
Q: How does certificate verification work?
A: Each certificate receives a unique QR token. A public verification URL (e.g. /bb_inspection/verify/{token}) allows external parties to verify the certificate without logging in. The QR code can be printed on the certificate for quick scanning.
Q: Can I import checklist templates from CSV?
A: Yes. Use the Checklist Import Wizard. Select the inspection type, provide a template name and version, and upload a CSV with columns such as control, section, clause, criteria, answer_type, and is_mandatory. The wizard creates the template and all lines.
Q: How does the internal audit closure rule work?
A: You cannot close an internal audit while it has open findings. All findings must be closed before the audit can be moved to Closed state. This ensures ISO/IEC 17020 compliance for internal audit completion.

Screenshots

Explore the key features and interfaces of the BB Inspection Management Suite:

Operations Dashboard

Operations dashboard - KPI tiles, charts (inspections by month, status, findings), and latest activity tables

Dashboard charts and expiring certificates table

Configuration

Inspection Types management

Machine Types management

Man-days matrix (machine type × inspection type)

Checklist Templates with lines

Inspector profiles and authorization scope

Inspection Requests

Inspection requests list with customer, types, machine type, man-days

Inspection request form - customer, site, requested date, inspection types, machine type

Inspection Orders

Inspection orders kanban with workflow states

Inspection order list view

Inspection order form - workflow, planning, smart buttons

Checklist execution with pass/fail, notes, evidence

Findings / NCR list and form

Risk assessment tab and report

Inspection timesheet and report

COI declarations

Inspection certificates with QR verification

Professional Support & Services

Support Services

Binary Bridge Technology Services provides comprehensive support for the BB Inspection Management Suite. Our team of experts ensures smooth implementation, customization, and ongoing maintenance of your inspection management system.

Installation & Implementation Support

We offer professional installation services to get your inspection management system up and running quickly. Our implementation team will:

  • Install and configure the module according to your ISO/IEC 17020 requirements
  • Set up inspection types, machine types, man-days matrix, and checklist templates
  • Configure inspector authorizations, equipment registers, and compliance settings
  • Migrate existing inspection data if applicable
  • Train your team on using the system effectively

Customization Services

Need additional features or modifications? Our development team can customize the module to match your specific business processes:

  • Custom fields and workflows tailored to your inspection body
  • Integration with third-party systems (lab software, document management, etc.)
  • Custom reports and dashboards for your specific KPIs
  • Additional inspection types or certificate formats
  • Branded certificate and report templates

Ongoing Support & Maintenance

Our support team is available to assist with:

  • Technical issues and bug fixes
  • System updates and version upgrades
  • Performance optimization and database maintenance
  • User training and best practices guidance
  • Feature enhancements and module updates

Enterprise Security & Compliance

We understand the importance of data security in conformity assessment. Our solutions include:

  • Role-based access control and security configurations
  • Data encryption and secure backup strategies
  • Compliance with data protection regulations
  • Audit trail and logging for inspection and certificate actions
  • Controlled record management aligned with ISO/IEC 17020
Request Installation Support Chat with Expert
Binary Bridge Technology Services Professional Odoo Solutions | Enterprise Security | Expert Support
odoo@bbtech.ae | +971 56 128 6321 | www.bbtech.ae

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