| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) • Invoicing (account) • Purchase (purchase) |
| Lines of code | 743 |
| Technical Name |
contact_validation |
| License | OPL-1 |
| Website | https://softiqtechnologies.com/ |
| Versions | 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) • Invoicing (account) • Purchase (purchase) |
| Lines of code | 743 |
| Technical Name |
contact_validation |
| License | OPL-1 |
| Website | https://softiqtechnologies.com/ |
| Versions | 17.0 18.0 19.0 |
Contact Validation
Advanced contact data quality enforcement · Odoo v17 · v18 · v19
Contact Validation
Does your Odoo database contain duplicate contacts, invalid phone numbers, missing Tax IDs or inconsistently formatted names? Contact Validation solves all of that with a single, easy-to-configure settings panel. Enforce mandatory fields independently for Customers and Vendors, auto-prepend country codes to local phone numbers, block duplicates across phone, mobile, email and Tax ID before they are saved, validate email addresses and Tax ID character lengths, and auto-format contact names to UPPERCASE or Title Case — all without any custom development. Works seamlessly on Odoo v17, v18 & v19 — Community and Enterprise — on Odoo.sh and On Premise deployments.
Better Business Out
Key Features
International Phone Auto-Formatting
Automatically prepends your default country code (+254, +256, etc.) to bare local numbers on save. Numbers already starting with + are never touched — clean E.164 format every time.
Duplicate Contact Prevention
Detects duplicates across phone, mobile, email and Tax ID before saving. Phone is cross-checked against existing mobile fields and vice versa. Displays existing contact details in the error dialog.
Mandatory Field Enforcement
Independently configure required fields for Customers and Vendors: Phone, Mobile, Email, Tax ID (companies only), Salesperson, Payment Terms and Contact Image — separate rules per role.
Auto Name Formatting
Enforce consistent name casing across all contacts. Choose between No Change, UPPERCASE or Title Case — applied uniformly on every save to both customers and vendors.
Phone Digit Length Validation
Set a minimum local subscriber digit count for your market. Longer international numbers are accepted automatically. Set the value to 0 to disable the rule. Applies to both Phone and Mobile fields.
Tax ID / PIN Validation & Auto-Uppercase
Enforce an exact character count for Tax ID (companies only). Tax ID is always auto-uppercased on save — no matter how the user typed it. Applies to both customer and vendor company contacts.
Email Format Validation
Validates email addresses against the user@domain.com pattern on save. Clear, actionable error messages tell the user exactly what is wrong and how to correct it.
Safe Contact Duplication
When duplicating a contact in Odoo, identity fields (phone, mobile, email, Tax ID) are automatically cleared on the copy — preventing accidental data cloning and silent duplicate records.
Screenshots — See It In Action
Odoo v18 Enterprise · UI may vary slightly across versions
Configuration Panel — Sales > Configuration > Settings > Customer Validation
Company Customer Validation
Individual Customer Validation
Email Format Validation
Phone Digit Length Validation
Tax ID / PIN Character Length Validation
Duplicate Contact Detection
Phone / Mobile Validation Error Dialog
See Contact Validation live on your own Odoo instance. Our team will walk you through every feature and help you configure it for your business.
Configuration Settings Panel
Navigate to Sales > Configuration > Settings > Customer Validation. All rules configurable with simple toggles and number inputs — no code required.
Company Customer Validation
When a contact is saved as a Company customer, all configured mandatory fields are checked. Tax ID is enforced for companies only.
Individual Customer Validation
Individual contacts are automatically exempt from Tax ID requirements. All other configured mandatory fields are still enforced.
Email Format Validation
Email addresses are validated against the user@domain.com pattern. The error dialog shows exactly which email failed.
Phone / Mobile Digit Length
Configure the minimum subscriber digit count for your local market. Longer international numbers are still accepted.
Tax ID / PIN Character Length
Set the exact character count required for your Tax ID format. Tax ID is always auto-uppercased on save. Applies to company contacts only.
Duplicate Contact Detection
When a matching phone, mobile, email or Tax ID is detected, a dialog shows the existing contact's full details. You can still save if it is a different person.
Release Notes
- Performance: all settings read once per save batch (not per record)
- Fix: phone normalisation on write() now cleans spaces/dashes before prefix check
- Fix: phone/email validation scoped to customers and vendors only
- Security: removed public read access on config model
- Fix: vendor settings moved to Purchase > Settings (was Inventory)
- Auto Name Formatting — UPPERCASE & Title Case
- Default Country Code configuration for phone/mobile
- Mandatory fields per customer — Phone, Mobile, Email, Tax ID (companies), Salesperson, Payment Terms, Image
- Mandatory fields per vendor — independent configuration
- International phone auto-prefix (country code prepend)
- Phone / Mobile minimum digit length validation
- Tax ID exact character length enforcement + auto-uppercase
- Email format validation (user@domain.com)
- Duplicate detection — phone, mobile, email, Tax ID cross-checked
- Safe contact duplication — identity fields cleared on copy
- Multi-company support — separate config per company
- Compatible with Odoo v17, v18, v19 — Community & Enterprise
Frequently Asked Questions
Which Odoo versions are supported?
Will it affect contacts that already exist in the database?
Can I configure different rules for Customers vs Vendors?
What happens when I import contacts via CSV?
Does the phone auto-format break numbers that already have a country code?
Does Tax ID validation apply to individual contacts?
Can the duplicate check be turned off?
Does it work in a multi-company Odoo setup?
How do I get support or request a customisation?
Support & Contact
Vendor: SoftIQ Technologies Ltd.
Website: softiqtechnologies.com
Support Email: support@softiqtechnologies.com
Sales Email: sales@softiqtechnologies.com
Response Time: 24–48 hours
Timezone: EAT (UTC+3) · Nairobi, Kenya
License: OPL-1
Need Custom Validation Rules?
We can add your specific business rules, integrate with your existing workflows, or provide team training. Custom field-level rules, region-specific Tax ID formats, industry-specific mandatory fields — all available.
Contact us for customisation and bulk licensing.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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