End-to-End Courier Workflow

Manage courier requests from draft to delivery with a complete workflow including confirmation, collection, dispatch, out-for-delivery, and delivered stages.

Smart Pricing Calculation

Automatically calculate courier charges using package weight, volumetric dimensions, distance rules, and additional priority charges for accurate billing.

Detailed Shipment Information

Capture complete sender and receiver details, package line items, parcel images, customer notes, and delivery signatures in one centralized shipment record.

Portal Tracking & Customer Access

Let customers track shipments through the portal or public tracking page using the tracking number, with real-time status visibility across every delivery stage.

Invoicing, Ratings & Reports

Generate invoices directly from courier requests, monitor payment and invoice status, collect customer ratings after delivery, and print professional courier PDF reports.

Access Courier Management Module

Open the Courier Management module directly from the Odoo dashboard to start managing courier requests, shipment operations, tracking details, invoicing, and delivery workflows from one place.

Analyze Courier Performance from Dashboard

The dashboard gives a complete overview of courier operations with total revenue, total requests, in-transit shipments, total shipment weight, status distribution, top customers by revenue, and recent courier requests for faster business monitoring.

Assign Courier Management Access Rights

Configure user permissions by assigning the Courier Manager access right from the user settings. This helps control who can manage courier requests, shipment processing, pricing, invoicing, and delivery operations.

Create Courier Request with Sender and Receiver Details

Create a courier request by selecting the Sender and Receiver partners. The module automatically helps organize shipment information including contact details, addresses, pickup data, delivery workflow, and request tracking in a single form.

Manage Package Lines with Weight and Dimension Details

Add package line items to define shipment products, quantities, unit prices, weight, dimensions, volumetric weight, and pricing details. This helps ensure accurate courier charge calculation, shipment handling, and invoice preparation.

Send Shipment Tracking Email to Customers

The module keeps complete courier request details such as tracking number, delivery stage, invoice status, and payment information, while also sending a customer email notification with a Track Your Shipment button for quick online tracking access.

Public Shipment Tracking Portal

Customers can enter the tracking number on the public tracking page to view real-time shipment status, route progress, requested date, expected delivery date, and final delivery confirmation in a simple interface.

Filter and Group Courier Requests Easily

Quickly manage courier records with advanced search options, filters, and group-by controls. Users can organize requests by stage, priority, responsible user, sender, receiver, type, status, and transit progress for faster operational tracking.

Print Courier Request and Summary Reports

Generate printable courier documents directly from the request form, including the Courier Request report and Courier Summary Report. This helps users share shipment details, charges, and operational records in a professional PDF format.

Customer Portal with Charges, PDF, and Delivery Rating

The customer portal displays complete shipment progress, tracking information, sender and receiver details, package lines, and charges summary in one view. Customers can also download the courier PDF and submit delivery ratings and feedback after successful shipment completion.