| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 203 |
| Technical Name |
digi_support_ticket |
| License | LGPL-3 |
| Website | https://digimonk.in/ |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 203 |
| Technical Name |
digi_support_ticket |
| License | LGPL-3 |
| Website | https://digimonk.in/ |
Support HelpDesk System
The ultimate, lightweight ticket management system for your company.
Key Features
- Role Based Security: Employees can only see and manage their own tickets, while Managers have full access to all tickets.
- Interactive Kanban Board: Track ticket progress visually from 'New' to 'Closed' with locked dragging for strict workflow adherence.
- Built-in Chatter: Seamless communication! Add comments, log internal notes, and attach screenshots directly inside the ticket.
- Auto-Sequencing: Automatically generates professional and unique ticket IDs (e.g., TKT-0001).
- 100% Free & Open Source: Ready to use for businesses of all sizes without any extra enterprise costs.
Please log in to comment on this module