The everyday problem

The Quick Reply solution

One-Click Insert

Click the template button in any chatter compose bar, pick a template and it inserts instantly with all placeholders resolved.

Dynamic Placeholders

Use placeholders like partner name, order number or date that resolve to the current record's values when inserted.

Categories & Organization

Organize templates into categories (Sales, Support, HR, etc.). Filter by category in the picker for quick access.

Live Preview

Preview the resolved template body before inserting. See exactly what your message will look like with real record data.

Favorites

Star your most-used templates. Favorites appear at the top of the picker for instant access to your go-to replies.

Model Restrictions

Restrict templates to specific models (e.g. only on Sale Orders) so the picker shows only relevant options per context.

Group Access Control

Restrict templates by user group. Sales templates visible only to Sales, HR templates only to HR managers.

Default Attachments

Attach default files to templates. When inserted, the attachments are automatically included with the message.

Usage Analytics

Track which templates are used most, by whom and on which models. QWeb reports and dashboard views for managers.

Settings Integration

Enable/disable the feature globally from Settings. Configuration via res.config.settings with feature flag support.

Pick and insert in seconds

The template picker opens right inside the chatter compose bar. Browse by category, search by name and preview the resolved body before inserting.

Rich template editor

Create templates with a rich body, dynamic placeholders, model restrictions, group access and default attachments - all from a clean form view.

Usage analytics at a glance

Track which templates get the most use, who uses them and on which models. Identify your team's most valuable replies and optimize your template library.

Faster Responses

One click replaces minutes of typing. Support and sales teams respond faster and handle more conversations per hour.

Consistent Messaging

Every team member sends the same professional message. No more variations in tone, formatting or information included.

Measurable Quality

Usage analytics show which templates work best. Optimize your template library based on real data, not guesswork.

Easy Onboarding

New team members have instant access to proven response templates. No training needed on what to write for common scenarios.

Installation

Configuration

Support Process

Reach our team through your Odoo App Store account for setup help, configuration questions and troubleshooting.

Customization Available

Need custom placeholder types, additional analytics or specific integrations? We offer paid customization services.

Free Updates

Bug fixes and compatibility updates included. Your license covers all patch releases for the purchased Odoo version.