Standout Features

Standout Features

Six core automation use-cases, each engineered for production reliability with clear business outcomes.

• Automatic Order Import from Faire: A retailer places an order on Faire at any hour. Faire fires a webhook → Odoo receives it within seconds → the order is queued → a cron processes it within 2 minutes → a Sale Order is created with correct products, pricing, shipping address, customer record, and commission line → Faire is notified the order is accepted. All without human involvement.
  • Business value: Staff arrive to orders already confirmed and ready to pick. SLA commitments met automatically.
• Real-Time Inventory Sync to Faire: When stock is fulfilled in Odoo, the stock.quant record is updated → a hook fires immediately → Faire is called via the inventory-levels API → Faire shows accurate units to retailers — within seconds.
  • Business value: Retailers browsing Faire always see accurate stock. No overselling. No cancelled orders due to stockouts.
• Product Catalog Push to Faire: A brand adds new product variants in Odoo with wholesale prices, descriptions, and images. A daily cron or manual push button syncs them: new products POST to the Faire API, existing ones PATCH — variant IDs stored back in Odoo for future syncs..
  • Business value: New products go live on Faire without logging into the Faire portal. Wholesale prices stay consistent.
• Automatic Retailer: / Customer Sync When a new retailer places their first order on Faire and does not yet exist in Odoo, the system checks by Faire Retailer ID, then by email — and auto-creates a new res.partner with full address, country, phone, website, and customer rank. Delivery address is created as a child partner.
  • Business value: CRM stays up to date automatically. Every Faire retailer becomes an Odoo customer without manual data entry.
• Commission Fee Accounting: Faire's commission fee on each order is read from the processing_fee field in the Faire order JSON and automatically created as a negative Sale Order line using the configured Commission Service Product. No taxes applied. Net revenue is shown correctly from the moment the order arrives
  • Business value: Finance teams see true net revenue per Faire order in Odoo. Month-end reconciliation with Faire statements matches automatically.
• Order Cancellation Handling: When a retailer cancels an order on Faire before it ships, Faire fires an ORDER_UPDATED webhook with state=CANCELLED → Odoo processes it → if the Sale Order is not yet in a terminal state, action_cancel() is called → the order is cancelled in Odoo automatically.
  • Business value: No manual tracking of cancellations. Cancelled orders are handled in real time, keeping Odoo and Faire in sync

Exploring the module: (How to)

Exploring the module: (How to)

Follow the steps below to configure and use the Faire Wholesale Connector from installation through to live order processing.

Step-by-Step Setup Guide

• Install the Module: Download and install faire_connector from the Odoo Apps Store. No additional dependencies beyond the base Odoo 19 Sales and Inventory modules are required. Technical name: faire_connector | Version: 19.0.1.0.0
• Configure Your Faire API Credentials: Go to: Settings → Faire Connector → Configuration. Enter your Faire API Key (available from the Faire Seller Portal under Developer Settings). Save and test the connection to confirm successful authentication.
• Set Up the Commission Service Product: Create a Service-type product in Odoo to represent Faire commission fees (e.g., 'Faire Commission'). Assign it in: Settings → Faire Connector → Commission Product. This product will be used as the negative line item on every imported Sale Order.
• Register Your Webhook Endpoint on Faire: In the Faire Seller Portal, navigate to Developer → Webhooks. Add your Odoo instance URL as the webhook endpoint. The connector listens at: /faire/webhook. Select the following events: ORDER_CREATED, ORDER_UPDATED, ORDER_CANCELLED. Endpoint: https://your-odoo-domain.com/faire/webhook
• Enable Products for Faire Sync: On each product you want to publish to Faire, open the product form and tick the 'Publish on Faire' checkbox (faire_enabled = True). Set the wholesale price on the relevant pricelist. Only enabled products will be included in catalog pushes.
• Run Initial Product Catalog Push: Go to: Faire Connector → Products → Sync to Faire. This performs a full initial push of all faire_enabled products. New products will POST to the Faire API; existing ones will PATCH. Variant IDs are stored back in Odoo automatically.
• Verify Inventory Sync is Active: Real-time inventory sync activates automatically after installation. Any change to stock.quant in Odoo will instantly trigger a PATCH call to Faire's inventory-levels API. A 15-minute batch reconciliation cron runs as a fallback — no configuration needed.
• Monitor Incoming Orders: Once the webhook is live, incoming Faire orders appear in Odoo's order processing queue within seconds of being placed. Navigate to: Sales → Orders → Faire Queue to monitor pending and processed orders. All orders include customer, product, pricing, shipping address, and commission lines.