Warranty, RMA & Return-to-Vendor - Serial Money Loop | FlexiGoTech
by FlexiGoTech https://flexigotech.com$ 21.71
Warranty · RMA · Return-to-Vendor
Recover every euro of vendor credit — and stop mis-billing warranty repairs.
The money is leaking where native Odoo stops
Odoo treats a warranty as a manual checkbox and a vendor return as a manual accounting wizard — and it never connects the two. So two things quietly cost you money on every repair:
- Repairs get mis-billed. A human ticks "Under Warranty" by hand, so in-warranty units get charged and out-of-warranty ones get repaired for free.
- Vendor credits go unchecked. You send a faulty unit back and the supplier issues a credit note — but nobody verifies it actually equals what you paid for that exact serial. Short-pays, restocking fees and FX just disappear.
One automatic flow — from the sale to the recovered euro
1 · A real warranty clock, per unit
Capture the serial / IMEI at POS, sale or delivery. The unit gets a legal guarantee window computed from the delivery date — EU 2 years (Directive (EU) 2019/771 art. 10) or Spain 3 years (RDLeg 1/2007 art. 120), each carrying its legal citation.
2 · Repairs that decide themselves
Pick the unit on a repair order and the module auto-sets "Under Warranty" from its window: in-window parts are zeroed automatically, out-of-window units route to the billable quotation. No human ticking a box, no wrong bill.
3 · Vendor RMA, by serial
Open a Return-to-Vendor straight from a covered repair: the defective serial ships back on a purchase return, with a clean draft → sent → awaiting credit → closed lifecycle.
4 · The money loop nobody else closes
We reconcile the vendor credit against the original per-serial purchase cost — to the cent — and raise a variance the moment the supplier short-pays. The RMA cannot be closed while money is still owed, so a short credit never vanishes from your reports. This is the feature rivals don't ship.
Also included
- Loaner / replacement tracking — assign a spare serial, with out / due / returned dates and an overdue flag.
- Cited warranty policies — per country, per product; every legal period carries a primary-source citation.
- True i18n — English + Spanish out of the box.
- Runs on Odoo 17.0, 18.0 and 19.0 — Community edition, no Enterprise app required.
See it in the real Odoo UI
The money loop: the vendor short-paid — the Variance is flagged and Close stays blocked until it reconciles.
Repairs decide themselves — the unit's warranty window auto-drives covered-vs-billable.
A real warranty clock, per serial — the end date is computed from the delivery date.
Serial / IMEI · EU 2-year clock · Auto covered-vs-billable · Community · OPL-1
Built by FlexiGoTech — flexigotech.com
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Inventory (stock) • Invoicing (account) • Purchase (purchase) • Repairs (repair) • Discuss (mail) • Sales (sale_management) |
| Lines of code | 530 |
| Technical Name |
flexigo_warranty_rma_rtv |
| License | OPL-1 |
| Website | https://flexigotech.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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