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  1. APPS
  2. Sales
  3. Customer Credit and Delivery Management v 19.0
  4. Sales Conditions FAQ

Customer Credit and Delivery Management

by Hamdek https://www.hamdek.com
Odoo

$ 17.64

v 19.0 Third Party
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Invoicing (account)
• Sales (sale_management)
• Discuss (mail)
Community Apps Dependencies Show
Hamdek Sale Base
Lines of code 656
Technical Name hdk_credit_management
LicenseOPL-1
Websitehttps://www.hamdek.com
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Invoicing (account)
• Sales (sale_management)
• Discuss (mail)
Community Apps Dependencies Show
Hamdek Sale Base
Lines of code 656
Technical Name hdk_credit_management
LicenseOPL-1
Websitehttps://www.hamdek.com
  • Description
  • License

Customer Credit and Delivery Management

Strengthen accounts receivable and sales governance in Odoo with computed credit exposure, payment-term-driven grace periods, and clear At Risk, On Hold, and Lockdown states—without renaming your data model or breaking standard Odoo flows.

Key Features

Total Credit Exposure

Total Credit Used combines open receivables, the residual of confirmed sales orders not yet fully invoiced, and draft customer invoices—aligned with commercial entities and child contacts.

Grace Period on Terms

Flag one line per payment term as the grace period. Partner grace days drive overdue logic together with configurable min / max tolerance days.

Risk States

Automatic At Risk (beyond grace), On Hold (limit or tolerance breach), and Lockdown (severe overdue)—with documented priority so teams know what blocks next.

Sales Enforcement

On Hold and Lockdown block order confirmation; users with the right groups can use Override Credit Limit under defined rules (Lockdown: Sales Manager).

Invoice Posting (Optional)

Enable Block invoice posting under Sales settings to stop validating customer invoices while the partner is On Hold or Lockdown, with the same override model.

Delivery & Credit Hold

Manual Credit Hold blocks key delivery operations. Optional hold delivery till payment ties outgoing pickings to invoice payment on the order.

Configuration Guide

  1. Install hdk_sale_base first, then hdk_credit_management (also requires Stock and Accounting).
  2. User groups: under Settings → Users, grant Credit Limit to users who may set limits on contacts, and over_credit (override group) to those allowed to use the override checkbox on orders/invoices.
  3. Contacts: open a customer (commercial partner), set Credit Limit, optional tolerance Min (days) / Max (days), and Credit Hold when you need an immediate stop regardless of computed state.
  4. Payment terms: on Accounting → Configuration → Payment Terms, mark exactly one line per term with Grace Period so overdue logic uses the intended days.
  5. Sales settings: open Settings → Sales, under Hamdek Sales Configuration open Credit Management, and enable Block invoice posting on credit hold if finance should mirror sales blocking on draft invoices.
  6. Sales orders: use Hold delivery till payment when shipment must wait until invoices tied to the order are paid.
  7. Monitor: review computed Total Credit Used, Total Receivable Amount (including Sale Orders), Days Outstanding, and status flags on the partner form.

Behavior Summary

  • At Risk: oldest overdue posted receivable exceeds the grace period; confirmation/posting generally still allowed (warning context on partner change).
  • On Hold: triggered when exposure exceeds the credit limit or tolerance rules after grace; blocks confirmation/posting unless overridden per group rules.
  • Lockdown: severe overdue beyond grace + max tolerance; strictest block; only Sales Manager may override.
  • Credit Hold: manual switch; blocks delivery confirmation, assignment, and validation for that customer (website order context can be excluded in code paths).
  • Website: checks skip e-commerce transaction context where website_order_tx is present, so storefront flows are not blocked by the same server-side checks.

Support & Expert Services

sales@hamdek.com

www.hamdek.com

© 2026 Hamdek. All rights reserved.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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