| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Employees (hr) |
| Lines of code | 307 |
| Technical Name |
hr_phone_extension |
| License | OPL-1 |
| Website | https://www.tecpill.com/ |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Employees (hr) |
| Lines of code | 307 |
| Technical Name |
hr_phone_extension |
| License | OPL-1 |
| Website | https://www.tecpill.com/ |
| Versions | 16.0 17.0 18.0 19.0 |
HR Phone Extension Management
Streamline internal phone extension management for your organization with seamless employee integration.
ð Module Highlights
- Comprehensive phone extension tracking and management system
- Seamless integration with Odoo HR employee records
- Intuitive interface for easy extension assignment and search
- Public employee directory with extension visibility
- Department-wise extension organization and filtering
Key Features
ð Centralized Extension Management
- â Dedicated interface for managing all phone extensions
- â Complete extension records with detailed information
- â Smart search and filtering capabilities
- â Extension availability status tracking
- â List, Kanban, and Form views for easy navigation
ð¥ Employee Integration
- â Bi-directional linking between employees and extensions
- â Extension information visible in employee profiles
- â Public employee view with extension access
- â Department-wise extension organization
- â Quick assignment and reassignment features
ð¯ User-Friendly Interface
- â Intuitive forms and views for easy data entry
- â Advanced search with multiple filter options
- â Group by department, extension range, or employee
- â Clean and organized menu structure
- â Responsive design for mobile and desktop
ð§ Technical Excellence
- â Mail/Chatter integration for activity tracking
- â Activity logging and communication history
- â Proper security access controls and rules
- â Clean, maintainable, and well-documented code
- â Ready for future VOIP system integration
Description
HR Phone Extension Management is a comprehensive solution designed to streamline internal communication within your organization. This module seamlessly integrates with Odoo's HR system to provide a centralized platform for tracking and managing employee phone extensions. With this module, businesses can:
- Maintain a complete directory of phone extensions with employee assignments
- Quickly search and locate employee extensions by name, department, or extension number
- Track extension availability and status for better communication management
- Organize extensions by department for improved internal structure
- Provide public access to employee extensions for easy internal lookups
- Log activities and communications related to extension assignments
- Prepare infrastructure for future VOIP integration and call management features
Installation Notes
ð¦ Installation Requirements
- â Odoo Version 17.0
- â HR module (automatically installed as dependency)
- â Mail module (automatically installed as dependency)
- â Base Odoo installation with no special requirements
â Easy Installation Process:
- Download the module from Odoo Apps Store
- Install via the Apps menu in your Odoo instance
- Navigate to Employees â Configuration â Phone Extensions
- Start creating extension records and assigning them to employees
- All dependencies are automatically handled during installation
â¹ï¸ Post-Installation Notes:
- The module adds new menu items under Employees section
- Security groups and access rights are automatically configured
- Extension records can be created immediately after installation
- The module is ready for future VOIP integration features
Usage Guide
How to Create and Assign Extensions
Navigate to Employees â Configuration â Phone Extensions and create new extension records. Each extension can be assigned to an employee and includes:
- Extension number (unique identifier)
- Employee assignment (optional, can be assigned later)
- Department information (auto-filled from employee)
- Extension status (active/inactive)
- Additional notes and details
- Activity tracking through chatter integration
Searching and Filtering Extensions
Use the powerful search and filter capabilities to quickly find extensions:
- Search by extension number, employee name, or department
- Filter by assigned/unassigned status
- Group by department or extension range
- Use quick filters for common queries
Managing Extension Assignments
Extensions can be easily assigned and reassigned to employees:
- Assign directly from the extension record
- Assign from the employee profile
- View all extensions assigned to an employee
- Track assignment history through activity logs
Use Cases
- ð¢ Corporate Offices: Manage internal phone systems for multi-floor offices with hundreds of employees, ensuring everyone can be easily reached.
- ð Call Centers: Track agent extensions and assignments for better call routing, management, and performance monitoring.
- ð Remote Teams: Organize virtual extensions for distributed teams across different locations, maintaining seamless communication.
- ð Multi-location Companies: Manage extensions across different office locations from a single centralized interface.
- ð¥ Healthcare Facilities: Track department-specific extensions for doctors, nurses, and administrative staff for quick emergency contact.
- ð« Educational Institutions: Manage extensions for faculty, administrative staff, and departments across campus buildings.
Future Roadmap
ð Planned Features and Enhancements:
- VOIP system integration for direct calling from Odoo
- Call logging and history tracking
- Extension availability scheduling and calendar integration
- SMS and email notifications for missed calls
- Mobile app support for on-the-go extension management
- Advanced analytics and reporting dashboards
- Call queue management and routing rules
- Integration with popular VOIP providers
Support
For support and assistance, contact us at admin@tecpill.com or call us at +973 38 07 04 04
Visit our website: www.tecpill.com
Credits
Authors: Sayed Ameen Moosa
Sayed Mohamed Ebrahim
Technology Pill Business Solution
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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