PRODUCT WARRANTY MANAGEMENT
Track and manage your product warranties efficiently.
Add detailed descriptions here about how your module works,like how to register a warranty, track expiry dates, and manage claims.
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KEY HIGHLIGHTS
Easy Warranty Registration
Register product warranties directly from sales or purchase orders.
Automated Expiry Alerts
Receive automatic notifications before warranty expiration.
Claim Management System
Handle warranty claims and track their resolution status easily.
Warranty Renewal Wizard
Renew expired warranties and generate renewal invoices instantly.
Warranty Certificate Report
Generate printable PDF certificates for each registered warranty.
Product Integration
Seamlessly integrates with product, sales, and purchase modules.
Manage Warranty Access for Every User
The Product Warranty Management module introduces a dedicated Warranty Access tab in the user settings. Administrators can assign roles like User or Manager to define warranty permissions. This ensures secure and organized handling of warranty operations across departments.
Configure Warranty Settings Easilys
Customize how warranties apply to products and sales orders, set renewal intervals, and define notification templates to automate warranty renewals directly from Odoo.
Product Configuration Settings
Define warranty behavior for products, variants, and categories, set renewal intervals, and manage notification templates to streamline warranty operations directly within Odoo.
Product Warranty and Renewal Details
Configure warranty duration, renewal limits, and automatic warranty creation directly from the product form to maintain complete control over product warranty lifecycle in Odoo.
Product Variant Warranty Details
Manage warranty and renewal configurations for each product variant, including warranty duration, renewal limits, and automatic creation options, ensuring precise control over variant‑specific warranty management in Odoo.
Free Warranty Registration Form
Create and manage new warranty records with customer, product, and warranty period details. Easily configure free or paid warranty types, assign warranty teams, and track renewal history for complete warranty lifecycle management in Odoo.
Paid Warranty Registration View
Track and manage paid warranty records with detailed customer, product, and renewal information. This view displays warranty duration, renewal history, and payment details, helping businesses maintain transparent and organized paid warranty operations in Odoo.
Warranty Invoice Creation
Generate customer invoices automatically for paid warranty renewals, capturing product details, renewal amounts, and payment status. This view ensures smooth financial tracking and transparent billing for warranty operations within Odoo.
Warranty Registration Receipt
Provide customers with a clear and professional warranty receipt containing product, model, and serial details along with warranty start and end dates. This document ensures transparency and serves as proof of warranty registration within Odoo
Warranty Creation from Sale Order
Automatically generate warranty records directly from sales orders by selecting the desired source type. This configuration streamlines warranty creation, ensuring accurate linkage between product sales and warranty activation within Odoo.
Automatic Warranty Creation on Sale Order Confirmation
Enable automatic warranty generation when a sales order is confirmed, linking product details and customer information seamlessly. This feature ensures instant warranty activation and reduces manual effort, keeping warranty records synchronized with sales transactions in Odoo.
Warranty Records Tree View
Display all warranty records in a structured tree view showing receipt number, partner, product, serial number, warranty duration, and status. This organized layout allows quick tracking and management of active, expired, or invoiced warranties directly within Odoo.
Purchase Order Warranty Settings
Configure warranty creation directly from purchase orders by selecting Apply Warranty On: Product and Create Warranty From: Purchase Order. This ensures that every purchased item automatically generates a warranty record upon confirmation, streamlining vendor warranty tracking and renewal management in Odoo.
Purchase Order Warranty Integration
Automatically link warranty creation with purchase orders, capturing vendor, product, and serial details upon confirmation. This setup ensures that every purchased item includes warranty tracking, simplifying vendor warranty management and record maintenance in Odoo.
Purchase Warranty Form View
Manage vendor warranty details directly from the purchase form, including product information, warranty duration, and renewal history. This view enables tracking of free or paid warranties for purchased items, ensuring complete after‑sales support and vendor accountability within Odoo.
Warranty Renewal Wizard
Renew existing warranties effortlessly using the renewal wizard, which auto‑fills product, partner, and serial details. Enter the renewal start date and amount to extend warranty coverage, ensuring smooth continuation of vendor or customer warranty management within Odoo.
Post‑Renewal Warranty Record
View updated warranty details after renewal, including new start and end dates, renewal count, and invoice linkage. This screen confirms successful warranty extension and provides a clear audit trail of renewal actions, ensuring accurate lifecycle tracking within Odoo.
Warranty Renewal and Notification Settings
Configure warranty renewal intervals and automated notifications for renewals and registrations. This setup ensures timely alerts for warranty expiration and customer communication through predefined email templates, streamlining warranty management in Odoo.
Warranty Claim Form View
Record and manage warranty claims efficiently by capturing customer, product, and issue details. This form allows assigning responsible teams, defining deadlines, and tracking claim progress, ensuring smooth resolution and accountability within Odoo’s warranty management workflow.
Warranty Claim History
Track all warranty claim activities and communications in one place. This view displays claim creation dates, subjects, customer details, and product information along with automated email notifications. It provides a complete audit trail for warranty registration and claim handling within Odoo.
Warranty Claim Stages
Define and track the lifecycle of warranty claims through structured stages for better workflow visibility.
Warranty Certificate Management Menu
Access and manage warranty certificates efficiently through the Warranty menu. This section provides options for creating new certificates, tracking expired warranties, managing renewals, and viewing registration details. The certificate list displays key fields such as certificate number, product name, customer, manufacturing date, and status, offering a clear overview of warranty documentation in Odoo.
Warranty Certificate Detailed View
Review and manage individual warranty certificates with complete product and customer details. This view includes certificate number, warranty reference, product name, serial number, and manufacturing date, along with a customizable warranty template for professional documentation. Users can upload lab test results or inspection certificates directly to maintain compliance and traceability.
Warranty Validation Error
This message indicates that the system detected a duplicate serial number during warranty creation. Odoo prevents multiple warranties for the same product serial to maintain data integrity and avoid overlapping coverage periods. The error reads: “You cannot create more than one warranty with the same serial number. Please renew existing warranty.”
Automatic Warranty Creation from Sales & Purchase Orders
Warranty Renewal and Expiry Notifications
Warranty Claim Tracking and Resolution Workflow
Warranty Certificate Generation and Printing
Product Serial Number Validation and Renewal Control
Customer Warranty Registration via Email Templates
Vendor Warranty Integration for Purchased Items
Multi‑User Access and Role‑Based Warranty Management
FAQ
It automates warranty creation from sales or purchase orders, tracks expiry dates, and manages renewals and claims — all within Odoo for seamless after‑sales support.
Yes, the module sends warranty registration and renewal emails using predefined templates, ensuring timely communication with customers.
Absolutely. It works smoothly with both editions and supports Odoo versions 16, 17, 18 and 19.
Yes, vendor warranties can be tracked directly from purchase orders, allowing you to manage both customer and supplier warranties in one place.
The system validates serial numbers to prevent duplicate warranties. You can renew existing warranties through the renewal wizard instead.
Every claim is recorded with timestamps, responsible teams, and resolution status, providing a complete audit trail for accountability.
Yes, you can modify email templates, certificate layouts, and renewal intervals directly from the configuration settings.
It includes role‑based access control, allowing administrators, sales teams, and service staff to manage warranties securely.
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