Kaizen: Fleet Repair Request & Service Appointment Scheduler
by Kaizen Principles http://www.kaizenae.com/$ 84.43
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Calendar (calendar)
• Fleet (fleet) • Project (project) • Repairs (repair) • Website (website) • Discuss (mail) • Sales (sale_management) • Invoicing (account) • Inventory (stock) • Employees (hr) |
| Lines of code | 116254 |
| Technical Name |
kaz_fleet_repair_request_management |
| Website | http://www.kaizenae.com/ |
| Versions | 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Calendar (calendar)
• Fleet (fleet) • Project (project) • Repairs (repair) • Website (website) • Discuss (mail) • Sales (sale_management) • Invoicing (account) • Inventory (stock) • Employees (hr) |
| Lines of code | 116254 |
| Technical Name |
kaz_fleet_repair_request_management |
| Website | http://www.kaizenae.com/ |
| Versions | 17.0 18.0 19.0 |
Fleet Repair Request & Service Appointment Scheduler
for Odoo
Fleet Repair Request & Service Appointment Scheduler by Kaizen Principles turns your website into a self-service intake desk for vehicle repairsâwhile keeping your internal workflow simple and connected. Customers pick an adviser, choose an available time slot, and submit details (year/make/model, license plate, services, notes, files). Each submission automatically creates a Repair Request with a unique number, schedules a Calendar meeting for both parties, links or creates the Fleet Vehicle, and can trigger a Project Task, Repair Order, and Service Logsâall from one form. Service types display estimated time and charges with live totals, giving customers clarity and your team fast triage. In the portal, clients track status, exchange messages, upload documents, and leave post-service ratings, reducing back-and-forth. Managers define default repair teams, control appointment slots by weekday, and analyze workload via pivot/graph views. The result: cleaner intake, fewer phone calls, shorter cycle times, and end-to-end visibility without adding new menus or complex processes.
© 2025 Kaizen Principles
What's New in Fleet Repair Request & Service Appointment Scheduler for Odoo
Customers book repair appointments on your website
The system creates a repair request and a calendar meeting
Vehicles link automatically by license plate, and staff can create repair orders
Customers track status, share files, and rate the service in the portal
Managers set time slots, manage teams, and view simple reports
Kaizen Principles
Your Partner
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All Features
Online Repair Request Form: A dedicated website form allows customers to submit new repair and service requests, capturing all necessary details.
Vehicle Information Capture: The form includes fields for the vehicle's Year, License Plate, Make, Model, and Current Mileage
Service Type Selection: Customers can select multiple Service Types from a list, with dynamic calculation of estimated Total Charges and Total Service Time (Hours:Minutes)
Appointment Scheduling: Customers can select a preferred Adviser/Appointee and an Appointment Date, then view and select an available Time Slot to book the service
Request Tracking: A dedicated portal allows customers to view the status of their submitted requests
Feedback Mechanism: Upon request closure, an email is sent to the customer to provide Rating (Poor to Excellent) and Comment feedback
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Learn More »Free 30 Days Support
Kazien Principles will provide FREE 30 days support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issues related to this module. This is applicable from the date of purchase.
Fleet Repair Request & Service Appointment Scheduler
Gain full control of repair intake-customers book, track, and collaborate on vehicle service requests in real time through a secure, branded portal. From adviser selection and available time slots to vehicle details, service choices, attachments, and messages, everything is captured once and auto-generated across Odoo: a unique Repair Request, Calendar meeting, linked (or created) Fleet Vehicle, and optional Project Task, Repair Order, and Service Logs. Live estimates show total time and charges up front, while portal updates, file sharing, and post-service ratings reduce calls and speed decisions. Every actionâsubmissions, messages, attachments, and status changesâis logged in Odoo for clear audit trails and accountability. Whether youâre running a busy workshop, coordinating a corporate fleet, or cutting admin back-and-forth, this module centralizes your workflow, shortens cycle times, and elevates customer self-service.
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Book Appointment & Choose Services
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Mark Adviser as Available
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Add Vehicle Details & Submit
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Request Submitted - Reference Generated
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Review Incoming Repair Requests
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Assign Repair Team
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Configure Fleet Teams
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Define Team, Leader & Members
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Select Department
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Set Analytic Account
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Create or Select Analytic Account
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Finalize Assignment & Targets
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Review Service Types & Charges
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Log Timesheets
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Create or Link Vehicle
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Verify Vehicle in Fleet
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Capture Customer Rating
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Create Vehicle Service
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Confirm Service Lines
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Review Vehicle Service Logs
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Link Vehicle to a Product
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Create Repair Order
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Review Repair Orders
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Open Repair Analysis
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Analyze Repairs
Book Appointment & Choose Services
Mark Adviser as Available
Add Vehicle Details & Submit
Request Submitted - Reference Generated
Review Incoming Repair Requests
Assign Repair Team
Configure Fleet Teams
Define Team, Leader & Members
Select Department
Set Analytic Account
Create or Select Analytic Account
Finalize Assignment & Targets
Review Service Types & Charges
Log Timesheets
Create or Link Vehicle
Verify Vehicle in Fleet
Capture Customer Rating
Create Vehicle Service
Confirm Service Lines
Review Vehicle Service Logs
Link Vehicle to a Product
Create Repair Order
Review Repair Orders
Open Repair Analysis
Analyze Repairs
Book Appointment & Choose Services
Enter the subject, pick your adviser, set the date and time, select the required service types, and add vehicle details (year, plate, make). The panel on the right updates total time and charges instantly.
Mark Adviser as Available
Open the contact and tick âAvailable for Appointment / Schedule?â to allow this person to appear in the website booking adviser list.
Add Vehicle Details & Submit
Enter the license plate, make, model, and current mileage. Describe the service request, attach any photos or documents, and click Submit to create the repair request.
Request Submitted â Reference Generated
Your repair request has been received. Keep the shown reference number for follow-up, and check your email/portal for updates and next steps.
Review Incoming Repair Requests
Go to Fleet Repair â Fleet Repair Request to see new submissions in Kanban. Open a card to review details, assign a technician, and continue the workflow.
Assign Repair Team
Open the repair request and choose a Fleet Team (and leader/technician if needed) to take ownership and continue the workflow.
Configure Fleet Teams
Go to Configuration â Fleet Teams to add teams, set a Leader, and mark a team as Default so new web requests auto-assign to it.
Define Team, Leader & Members
Open the fleet team, set the Name and Leader, tick Is Default Team? if this should receive web requests by default, and add your Team Members.
Select Department
On the repair request, choose the responsible Department (e.g., Internal) to route ownership, reporting, and approvals. Set project/analytic later if needed.
Set Analytic Account
Open Analytic Accounts to create or pick the right account, then assign it on the repair request to track timesheets and costs.
Create or Select Analytic Account
From Analytic Accounts, create a new account or pick an existing one (e.g., âInternalâ) to track repair timesheets and costs, then assign it on the request.
Finalize Assignment & Targets
Confirm the Customer, assign Team Leader and Technician, set the Analytic Account and Priority, add an expected Close Date, and monitor Total Hours Spent as timesheets are logged.
Review Service Types & Charges
On the Service Types tab, confirm the selected services, their estimated time, charges, and category. Add or remove lines as needed before proceeding.
Log Timesheets
On the Timesheets tab, add the date, user, description, billable flag, and hours worked. Entries roll up to Total Hours Spent for tracking and billing.
Create or Link Vehicle
Review the vehicle details under Extra Info and click Create Vehicle to add it to Fleet (or link an existing one by license plate) so future services and repairs are tracked.
Verify Vehicle in Fleet
Open Fleet â Vehicles to see the newly created vehicle card in Kanban. Confirm plate, model, and status before proceeding with services.
Capture Customer Rating
Use the Customer Rating tab to record the clientâs rating (Poor â Excellent) and their comment after the service for quality tracking and follow-up.
Create Vehicle Service
Click Create Vehicle Service to generate service log entries for the linked vehicle. The logs are tied to this repair request and appear in Fleet â Services for tracking and billing.
Confirm Service Lines (Wizard)
Review the service types in the Vehicle Service Wizard, adjust if needed, then click Create to generate vehicle service log entries linked to this repair.
Review Vehicle Service Logs
Check the generated service log entries for the vehicle, update details or costs, and use New to add more services as needed. Track progress by stage.
Link Vehicle to a Product
Open the vehicle and set the Product Related field. This product will be used on repair orders and service logs for pricing and reporting.
Create Repair Order
Click Create Repair Order to generate a repair order pre-filled with the customer, vehicle, and related product. Use it to add parts/operations, track costs, and proceed to billing.
Review Repair Orders
Open the Repair Orders list to see the order created from the request, with product, customer, schedule, and status. Open it to add parts/operations and proceed to billing.
Open Repair Analysis
Go to Reports â Repair Analysis to view pivot/graph dashboards of requests by technician, customer, date, priority, and state.
Analyze Repairs (Pivot)
Use the pivot to break down repairs by technician, team, state, priority, customer, or date. Expand rows, change measures, and export to a spreadsheet.
Why Kaizen
You know us as the makers of the Odoo "Fleet Repair Request & Service Appointment Scheduler for Odoo".
Kaizen's Top App Recommendations
Take a look at our other Odoo apps designed to make your life easier with a smooth workflow. Don't miss the chance to uplift your Odoo ERP experience with our apps!
More Apps »
POS Tamara
Pay point of sale orders with tamara payment gateway and refund orders paid with tamara....
Learn More »
UAE Corporate Tax
Get Complete State-specific legislation view of Company income taxes Generate / redraft related journals at any time during the year...
Learn More »
Stock Report PDF
PDF report to print inventory transactions using different fillters...
Learn More »
Payment Provider: Tamara
Integration With Tamara Payment Gateway (E-commerce and Point of Sale)...
Learn More »Kaizen Odoo Services
Upscale your business with expert services from an Odoo Gold Partner.
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