| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Live Chat (im_livechat) • Discuss (mail) • Website (website) |
| Lines of code | 344 |
| Technical Name |
live_chat_availability |
| License | OPL-1 |
| Website | https://www.bizople.com/ |
| Versions | 14.0 15.0 16.0 17.0 18.0 19.0 |
Website Live Chat Availability
With Helpdesk Ticket Support
Main Features
- This module helps to create the ticket for the customer if the support team is not available for live chat.
- The module will allow to set the customer support team available time under availability tab.
- The current time of customer will be matched with live chat channel availability time.
- If the time zone is in between the set time than it will display live chat otherwise it will display form to create a ticket.
- Ticket will be generated in helpdesk app and customer will receive ticket reference number in email.
Set TimeZone
Channel Availability
Live Chat
Live Chat Form
Generate Ticket Number In Website And Helpdesk
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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