| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• AI (ai_app) • Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 3173 |
| Technical Name |
lu_ai_rag_helpdesk |
| License | See License tab |
| Website | https://www.link-up.co.kr |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• AI (ai_app) • Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 3173 |
| Technical Name |
lu_ai_rag_helpdesk |
| License | See License tab |
| Website | https://www.link-up.co.kr |
AI RAG â Helpdesk
Helpdesk domain RAG partitioning for the AI RAG pipeline. Scopes retrieval to support knowledge bases for faster, more accurate ticket resolutions.
Built for AI RAG â Helpdesk
Auto-Tagging
Helpdesk file sources are automatically partitioned to the helpdesk domain.
Fallback Chain
Falls back to global index when no helpdesk-specific documents match.
Helpdesk Domain Partitioning
Extends lu_ai_rag with a helpdesk domain code. Support manuals, troubleshooting guides, and resolution playbooks are indexed in a dedicated partition for accurate ticket-resolution suggestions.
Two-Stage Fallback
When helpdesk-scoped retrieval returns insufficient results, the pipeline automatically widens the search to the global index â ensuring no useful context is missed.
Pricing & Bundle
| This module | $43 â Helpdesk domain pack |
| Tier | Tier 2 (AI RAG) |
| Required core | lu_ai_rag â $299 framework, auto-included |
| Total at purchase | $342 (this pack + RAG framework) |
| Already own lu_ai_rag? | You only pay $43 for this additional domain pack. |
| Full Tier 2 bundle | $299 â framework + all 6 domain packs included |
System Requirements
| Odoo Version | 19.0 Enterprise |
| Required Modules | lu_ai_rag, helpdesk |
FAQ
Do I need the Helpdesk module installed?
Yes. This sub-module depends on helpdesk and lu_ai_rag. Install both before adding this bridge.
Questions before you install?
Our team is happy to help you get started.
customer-care@linkup2017-2020.odoo.comLinkup Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Linkup Infotech.inc, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Linkup License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The right and license to use and incorporate the software, in whole or in part, to develop its website/ mobile app (including the integration of all or part of the Licensor’s software into Licensee's own software) on one domain only, solely for the own personal or business use of the Licensee. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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