| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Field Service (industry_fsm)
• Discuss (mail) • Timesheets (timesheet_grid) • Project (project) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 501 |
| Technical Name |
mjb_tag_fsm_not_started |
| License | OPL-1 |
| Website | https://www.majorbird.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Field Service (industry_fsm)
• Discuss (mail) • Timesheets (timesheet_grid) • Project (project) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 501 |
| Technical Name |
mjb_tag_fsm_not_started |
| License | OPL-1 |
| Website | https://www.majorbird.com |
FSM Not Started Alert
Automatically tag Field Service tasks that have not been started after one day — so dispatchers can spot and act on stalled work orders before customers notice.
$5 / monthby Majorbird — Odoo Silver Partner
⚠ The Problem
FSM tasks pile up in the queue and some never get started. Without a visible flag, dispatchers have no quick way to identify which tasks are overdue to begin — leading to missed SLAs, frustrated customers, and reactive fire-fighting instead of proactive dispatch management.
✓ What It Does
| Trigger | Action | Result |
|---|---|---|
| FSM task open > 1 day, not started | Apply Not Started tag via daily cron | Task flagged in kanban & list view |
| Dedup guard active | Tag applied once per task lifecycle | No repeated tagging on subsequent cron runs |
| Native project.tags used | Tag visible across FSM and Project views | Filter & group by Not Started instantly |
★ Key Features
🏷 Automatic Not-Started Tagging
Daily cron scans all open FSM tasks not yet started and applies the Not Started tag — visible in kanban, list, and calendar views.
🔒 Smart Dedup Guard
Metadata Boolean (x_tag_not_started_applied) prevents the cron from re-tagging tasks that have already been flagged, keeping data clean across runs.
🔍 Dispatcher Visibility
Filter or group FSM task lists by the Not Started tag to instantly surface overdue work orders — no custom reports needed.
⚙ Engine-Powered
Satellite of MJB Record Tag Rule Engine. Requires the engine module for shared tag infrastructure.
⚙ Configuration
Install the engine module first — this satellite depends on it.
Install mjb_tag_fsm_not_started. The daily cron activates immediately — no further configuration needed.
In FSM Tasks, filter by tag Not Started to see all stalled tasks at a glance. Dispatch or escalate as needed.
ℹ Scope & Limitations
- Triggers via daily cron only — not real-time; tasks are flagged on the next cron run after the 1-day threshold
- Requires Odoo Field Service app (industry_fsm) — Enterprise feature
- Tags open tasks only — does not tag completed, cancelled, or archived tasks
- Does not send notifications — tagging only (pair with a chatter or reminder satellite for alerts)
- Dedup is per task lifetime — once tagged, task is not re-tagged even if tag is removed manually
- Requires MJB Record Tag Rule Engine module as dependency
🆕 First Version — Feedback Welcome
This is v1.0.0 of this satellite. The 1-day threshold and tag name can be customised in the cron definition. If you need a shorter threshold, a different tag, or real-time triggering, we welcome your feedback via Odoo's support system.
About Majorbird
Odoo Silver Partner — Manufacturing, Inventory & Accounting Automation
Offices in Vietnam, China, Mexico, and the Middle East.
www.majorbird.comOdoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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