Technician App is a modern field service management solution designed to help technicians and field teams manage tasks efficiently from anywhere. Fully integrated with Odoo, the app enables real-time task updates, customer interaction, media documentation, and seamless communication between field and office teams.

The application is built for industries such as field services, construction, maintenance, inspections, installations, and remote support operations where accurate documentation and live coordination are essential.

With an intuitive mobile-first interface and offline-friendly workflow, technicians can capture site updates, collect customer signatures, navigate using live maps, and upload service documentation directly from the field.

Key Features of the Mobile Application

• Secure MPIN Authentication:
  • Additional security layer for mobile users
  • Device-based MPIN verification
  • Secure login validation
  • Prevent unauthorized mobile access
• Smart Task & Field Service Management:
  • Instant access to assigned field service tasks
  • Advanced sorting and filtering options
  • Search tasks by customer, project, stage, or notes
  • Quick access to task details, attachments, and updates
  • Smooth mobile workflow designed for field technicians
• Real-Time Communication & Chatter Integration:
  • Embedded secure webview for live chatter interaction
  • View notes, updates, attachments, and internal communication in real time
  • Keep field teams and office staff aligned instantly
  • Faster collaboration without switching applications
• Media Capture & Site Documentation:
  • Capture multiple photos and videos directly from the app
  • Upload site progress updates instantly
  • Built-in image editing tools including:
    • Drawing and annotations
    • Arrow indicators and highlights
    • Crop and rotate
    • Text notes and markings
  • Add custom notes or descriptions before uploading
  • Share updates externally through email or WhatsApp
  • Automatic chatter posting for complete task visibility
• Customer Signature Collection:
  • Capture customer signatures digitally on-site
  • Attach signatures directly to field service tasks
  • Improve service verification and approval workflows
  • Store signed records securely within Odoo
• Live Location & Navigation Support:
  • Automatic geo-location tagging for captured media
  • View customer and task locations directly on maps
  • One-tap navigation with live directions
  • Improve technician routing and field coordination

Benefits for Field Service Teams

• Construction & Site Operations

Site engineers and technicians can upload real-time progress photos and videos with geo-location tracking, allowing project managers and clients to review updates instantly.

• Maintenance & Installation Teams

Technicians can document completed work, capture customer approvals through signatures, and maintain accurate service records directly from mobile devices.

• Remote & Hybrid Workforce

Field and office teams remain connected through live updates, centralized communication, and instant media sharing without relying on constant emails or meetings.

• Improved Documentation & Accountability

All media, signatures, locations, and updates are securely attached to tasks, creating a complete and transparent service history.

For more details, please refer to the screenshots below.