In standard Odoo, the website shop only supports one identity per login. A sales agent who logs in can only buy for themselves - there is no way to place an order on behalf of a customer without switching accounts or using the back-end, which requires an internal user licence.

• Agents visiting clients in the field cannot use the webshop to order for them
• Orders placed by the agent land on the agent's own account, not the customer's
• The customer's pricelist and fiscal position are ignored - wrong prices apply
• No traceability of which agent processed which sale
• Workarounds (back-end access, paper notes) are slow, costly, and error-prone

This module adds an Agent Shop page to the website. An agent (a portal user flagged as Is Agent) logs in, picks a customer from their assigned list, and is redirected to the standard webshop - but every cart action, price calculation, and checkout step now runs under the selected customer's identity. The sale order is created for the customer with their pricelist, fiscal position, billing and shipping address, while the agent is recorded on the order for commission tracking.

A salesperson physically visits retail clients to take restocking orders. Without this module, they take notes on paper or switch to the Odoo back-end (which needs an internal licence) - slow and error-prone.

With Multi Agent Shop: the salesperson logs into the company website on their tablet, opens Multi Agent Shop, selects Pepe's Kiosk from the dropdown, and browses the shop - adding items while walking the client's shelves. Pepe's pricelist and fiscal position apply automatically. When they tap Checkout, the order is placed under Pepe's Kiosk with the correct billing/shipping address, and the salesperson appears as the agent on the order for commission tracking.

Field Sales Teams

Salespersons visiting clients on-site can take orders in real time on a tablet without needing internal Odoo access or paper forms.

Wholesale Distributors

Distributors managing multiple retail accounts can order products on each account's behalf with the correct wholesale pricelist applied automatically.

B2B Sales Networks

Sales networks with dedicated account managers can let each rep handle their own client portfolio through the webshop with full isolation and tracking.

Assisted Purchasing

Customer service agents can assist customers who are not tech-savvy by placing orders on their behalf from the webshop, applying the right prices.

Commission Tracking

Every order and invoice carries the agent reference, making it easy to calculate commissions by filtering orders by agent in the back-end.

Reseller Networks

Resellers who manage their own sub-customers can order stock through the supplier's webshop for each end client independently.

Faster Order Entry

Agents place orders directly in the webshop during client visits - no paper forms, no back-office data entry, no lag between visit and order.

Correct Prices Every Time

Customer-specific pricelists and fiscal positions are applied automatically - agents cannot accidentally quote the wrong price or tax rate.

No Extra Internal Licences

Agents work with Portal access - significantly cheaper than internal user licences, especially for large sales forces.

Full Agent Traceability

Every order and invoice carries the agent reference, giving management clear visibility into each agent's sales performance and enabling accurate commission calculations.