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  1. APPS
  2. Extra Tools
  3. Multi-User Switcher PRO - Impersonate Users Without Logout | Full Audit Log v 19.0
  4. Sales Conditions FAQ

Multi-User Switcher PRO - Impersonate Users Without Logout | Full Audit Log

by Odoo DevHouse https://apps.odoo.com/apps/modules/browse?author=Odoo%20DevHouse
Odoo

$ 150.00

v 19.0 Third Party 1
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Lines of code 898
Technical Name multi_user_switcher
LicenseOPL-1
Websitehttps://apps.odoo.com/apps/modules/browse?author=Odoo%20DevHouse
Versions 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Lines of code 898
Technical Name multi_user_switcher
LicenseOPL-1
Websitehttps://apps.odoo.com/apps/modules/browse?author=Odoo%20DevHouse
Versions 18.0 19.0
  • Description
  • License

Multi-User Switcher

Switch between Odoo user accounts without logging out. Perfect for administrators, support teams, and managers who need to quickly impersonate other users while maintaining full audit traceability of every switch.



Key Features
  • One-Click User Switching: Switch between authorized user accounts directly from the systray menu
  • Granular Permissions: Configure exactly which users can switch into which accounts
  • Full Audit Trail: Every switch and restore is logged with timestamp, IP address, and session ID
  • Bulk Permission Management: Grant or revoke switcher permissions to multiple users at once via server action
  • One-Click Restore: Return to your original account with a single click
  • User Avatars: Displays user profile pictures for easy identification
How It Works

1. Systray Switcher Icon

A new exchange icon appears in the top-right systray menu - click to see available users you can switch to.

Systray Switcher Icon - Odoo Interface
Systray Switcher Icon - Odoo Interface
Systray Switcher Icon - Odoo Interface
Systray Switcher Icon - Odoo Interface
Systray Switcher Icon - Odoo Interface
Systray Switcher Icon - Odoo Interface

2. User Selection Dropdown

Select any authorized user from the dropdown - the system instantly switches to that account.

User Selection Dropdown - Odoo Interface
User Selection Dropdown - Odoo Interface
User Selection Dropdown - Odoo Interface
User Selection Dropdown - Odoo Interface
User Selection Dropdown - Odoo Interface User Selection Dropdown - Odoo Interface User Selection Dropdown - Odoo Interface User Selection Dropdown - Odoo Interface

3. Impersonation Active Indicator

When impersonating, a badge shows "Impersonating" - click to return to your original account.

Impersonation Active Indicator - Odoo Interface
Impersonation Active Indicator - Odoo Interface

4. User Switcher Configuration on User Form

Administrators configure allowed switch targets directly on each user's form under the "User Switcher" tab.

User Switcher Configuration - Odoo Interface
User Switcher Configuration - Odoo Interface

Installation & Configuration

  1. Install the Module: Install through Odoo Apps or manually copy to addons path
  2. Restart Server & Update: Restart Odoo and update the app list
  3. Configure User Permissions: Go to Settings -> Users & Companies -> Users
  4. Open User Form: Select a user and click the "User Switcher" tab
  5. Add Allowed Users: In "Allowed to Switch Into", add users this person can impersonate
  6. Bulk Configuration (Optional): Select multiple users in list view -> Action -> Manage Switcher Permissions
Guide: Using Multi-User Switcher

Step 1: Configure Allowed Switch Targets

As an administrator, navigate to Settings -> Users & Companies -> Users.
Open a user's form and click the "User Switcher" tab.
In the "Allowed to Switch Into" field, add the users this person is allowed to impersonate.

Step 2: Bulk Permission Management (Server Action)

To grant or revoke permissions for multiple users at once:

  • Go to Settings -> Users & Companies -> Users
  • Select multiple source users (the users who will gain the ability to switch)
  • Click Action -> Manage Switcher Permissions
  • Choose Grant or Revoke operation
  • Select target accounts (the accounts they can switch into)
  • Click Apply

Step 3: Switch to Another User

After configuration, the user will see a new exchange icon in the top-right systray menu.
Click the icon, select any authorized user from the dropdown, and the system instantly switches to that account.
A success notification appears, and the page reloads with the new user context.

Step 4: Restore Original Account

While impersonating, the systray icon shows an "Impersonating" badge.
Click the icon and select "Return to [Original User Name]" - the system restores your original account instantly.

Step 5: Review Audit Logs

Administrators can review all switch events at Settings -> Technical -> User Switcher -> Switch Audit Logs.
Each log contains:

  • Switched From / Switched To users
  • Action type (Switch / Restore)
  • Timestamp with date and time
  • IP address of the request
  • Partial Session ID for traceability
Pro Tip - Security Best Practices

The module includes a dedicated User Switcher Administrator group. Members of this group can configure switcher permissions for all users and view all audit logs. Regular users can only switch into accounts explicitly allowed by an administrator - they cannot modify their own allowed list.

Use Cases

System Administrators

Quickly test user permissions, views, and access rights without logging out and back in.

Helpdesk & Support Teams

Impersonate customers to see exactly what they see when troubleshooting issues.

Managers & Approvers

Switch between department user accounts to review work before final approval.

Audit & Compliance

Full audit logs provide traceability for compliance requirements like SOX, GDPR, and ISO.

Training & Onboarding

Trainers can switch into trainee accounts to demonstrate correct processes without separate logins.

Multi-Role Employees

Employees with multiple roles can switch between specialized user accounts for different tasks.

Business Benefits

Time Savings

Eliminate the need to log out and back in when switching between user accounts - saves minutes every day.

Audit Compliance

Every user switch is logged with IP, timestamp, and session - full traceability for compliance audits.

Granular Control

Administrators control exactly which users can impersonate which accounts - no security gaps.

Improved Productivity

Support teams resolve issues faster by seeing exactly what the end-user sees.


Do You Need Assistance or Have a Feature Request?

Contact Support
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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