CloudTalk Integration

In-App Purchases

v 19.0 Third Party 27

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Contacts (contacts) • Discuss (mail)
Technical Name	`odoo_cloudtalk_integration`
License	See License tab
Website	https://www.cloudtalk.io
Versions	18.0 19.0

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Contacts (contacts) • Discuss (mail)
Technical Name	`odoo_cloudtalk_integration`
License	See License tab
Website	https://www.cloudtalk.io
Versions	18.0 19.0

Description
License

CloudTalk Integration for Odoo

AI business calling software for teams using Odoo CRM

CloudTalk brings crystal‑clear VoIP calling directly into Odoo CRM. Your team can dial prospects and customers from any Odoo record with one click—no copy‑pasting numbers or switching tabs. Every call, voicemail, note and tag is captured automatically in Odoo, giving you a complete history of interactions and saving hours of manual data entry.

Integrate Now

https://dashboard.cloudtalk.io/menu/account/integrations/add/odoo

Click‑to‑Call & Caller ID

Agents can place and receive calls inside Odoo. Incoming calls display customer details and previous notes so every conversation starts with context.

Automatic Call Logging

All outbound and inbound calls—along with notes, dispositions, call recordings and tags—are logged in Odoo CRM as timeline entries.

One‑Click Contact Sync

Import your Odoo contacts into CloudTalk with one setup, then keep customer details up‑to‑date with two‑way sync.

AI Voice Agents

Offload routine tasks like outbound reminders or first‑round qualification calls. AI Voice Agents follow scripts & gather information during repetitive calls so humans can focus on the tasks that matter most.

Parallel Dialing

Maximize outbound productivity by dialing up to 10 leads at once. CloudTalk's Parallel Dialer skips voicemails automatically and connects reps only to real prospects.

Unified Customer View

With every call tied to the relevant contact or opportunity, everyone on your team sees the same notes and history. That means better collaboration, faster decision‑making and a more personal experience for your customers.

Conversation Intelligence

CloudTalk transcribes calls, summarizes them, and analyzes sentiment and talk‑to‑listen ratios. Use these insights to coach your sales reps and support agents, improve messaging, and stay on top of follow‑ups.

Power Dialer

Create outbound calling campaigns and let CloudTalk dial prospects automatically, helping your team connect faster and focus on conversations instead of searching for numbers.

Call Flow Designer

Set up intelligent call flows, routing rules, and IVR menus tailored to your business needs—all inside CloudTalk.

Advanced Analytics

Track metrics like average wait times, abandoned call rates, and team performance to optimize operations and deliver a better customer experience.

Ready to Transform Your Odoo CRM with CloudTalk?

Integrate Now

https://dashboard.cloudtalk.io/menu/account/integrations/add/odoo

Book a Demo

https://www.cloudtalk.io/demo

Setup Guide

https://help.cloudtalk.io/en/articles/11703488-configure-odoo

Need help? Contact us at support@cloudtalk.io

Apache License
Version 2.0, January 2004
http://www.apache.org/licenses/

Copyright 2025 CloudTalk

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

    http://www.apache.org/licenses/LICENSE-2.0

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