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  1. APPS
  2. Payment Providers
  3. Payment Provider: CCAvenue v 19.0
  4. Sales Conditions FAQ

Payment Provider: CCAvenue

by Odoo IN Pvt Ltd https://www.odoo.com/
Odoo
v 19.0 Third Party 3
Download for v 19.0 Deploy on Odoo.sh
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 445
Technical Name odoo_payment_ccavenue
LicenseLGPL-3
Websitehttps://www.odoo.com/
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 445
Technical Name odoo_payment_ccavenue
LicenseLGPL-3
Websitehttps://www.odoo.com/

CCAvenue Payment Gateway Integration

Configuration on the CCAvenue dashboard

How to Access Credentials?

For your onboarding, we invite you to book an appointment using the link provided. During this session, our team will guide you through the onboarding steps and assist with any setup or clarification you may need:
https://www.odoo.com/book/india-payment-provider

Upon signing in into your CCAvenue dashboard, navigate to Settings → API Keys (located in the top-right corner) where you would find your Production environment credentials.

Please note: Sandbox (UAT) credentials will be shared directly by the CCAvenue support team.

Make sure to note your Environment - use the Sandbox (UAT) credentials for testing and switch to Production once you're ready to go live.

Payment Gateway Access

For Production Environment:
Your database URL (e.g., https://example.com/) must be registered for this merchant account which will be verified before displaying any of the CCAvenue online ordering screens. Requests from any other urls for this merchant account will not be processed.

For Sandbox (UAT) Environment:
Your database URL must also be whitelisted separately in the staging environment by ccavenue support team to initiate payment transactions during testing.

Configure Webhook
  1. Log in to your CCAvenue Merchant Dashboard.
  2. From top right, click the Settings option.
  3. Go to the Dynamic Event Notifications, click on it.
  4. Under Order status echo URL, add your Odoo database URL followed by /payment/ccavenue/webhook
    For example: https://www.example.com/payment/ccavenue/webhook

Note for Sandbox (UAT) Webhooks:
On CCAvenue Merchant Dashboard, the webhook configuration in Settings → Dynamic Event Notifications points to the Production environment only. To configure webhooks for the Sandbox (UAT) environment, you must contact the CCAvenue support team directly to set up your webhook URL.

Refund Configuration

If you plan to process refunds through CCAvenue (in either Sandbox/UAT or Production), Merchant must provide CCAvenue with the public IP address from where the Refund API calls will be initiated. Refund API calls will work only after CCAvenue whitelists the IP address provided.

Refund processing status is updated via a scheduled polling mechanism.
Corresponding scheduled action can be found under Settings → Technical → Automation → Scheduled Actions with the name Payment: CCAvenue Poll Refund Status

Configuration on Odoo

  1. Install the module from the Apps menu.
  2. Now, navigate to the Payment providers by going to either:
    • Accounting → Configuration → Payment Providers
    • Website → Configuration → Payment Providers
    • Sales → Configuration → Payment Providers
  3. Select the provider and configure the Credentials tab.
  4. Set the State to Enabled.

After configuring the details, On your website checkout page, you will see the CCAvenue payment methods (UPI, Card, Netbanking, etc.) based on the configuration you have set in the Payment Provider.

Support

For any queries or support needs, kindly schedule an appointment via the link below. This will allow our team to address your concerns directly and provide the necessary guidance:
https://www.odoo.com/book/india-payment-provider

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