OE Service: Mail Message Log
Unified message console with bulk actions, smart filters, thread tools, and customer smart buttons - manage every chatter message in one workspace.
Features
Unified Conversation Console
Manage every mail.message in one workspace with live previews, customer badges, and AI tags for quick triage.
Bulk Actions Toolbar
Mark read, toggle star, move conversations, and resend failed emails - all in one click from the list view.
Compliance-Safe Editing
Edit message bodies with full audit trails, timestamps, and user tracking so you know exactly who changed what.
Move & Forward Wizards
Reassign messages to any model, notify new followers, and clean up empty leads or opportunities in one workflow.
Shared Inbox Filters
Needaction, starred, error, and shared inbox filters keep priorities clear for service, finance, and sales teams.
Conversation Membership
Let users join or leave conversation follower lists with one click and automatically sync message followers.
Scheduled Cleanup
Automatically purge old notifications with configurable retention control to keep your database lean.
Smart Search & Group By
Search messages by content, filter by date shortcuts (Last 7/30 Days), and group by model, partner, or author.
See It in Action
Global Language Support (20+)
Available in 20+ languages: es_ES, fr_FR, it_IT, pt_BR, nl_NL, da_DK, de_DE, pl_PL, ar_001, zh_CN, ru_RU, ja_JP, tr_TR, id_ID, th_TH, vi_VN, ko_KR, pt_PT, sv_SE, cs_CZ.
Premium Support & 90-Day Warranty
90 days of free technical support and bug fixes included with your purchase.
Contact SupportBuilt by Odoo Engineering
| Availability |
Odoo Online
Odoo.sh
On Premise
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| Odoo Apps Dependencies |
Discuss (mail)
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| Community Apps Dependencies | Show |
| Lines of code | 3558 |
| Technical Name |
oe_mail_message_log |
| License | OPL-1 |
| Website | https://odooengineering.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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