Purchase Order Helpdesk Ticket (CodeTrade)
by CodeTrade India Pvt. Ltd. https://www.codetrade.io/$ 75.41
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Purchase (purchase)
• Invoicing (account) • Discuss (mail) |
| Lines of code | 1205 |
| Technical Name |
purchase_order_helpdesk_codetrade |
| License | OPL-1 |
| Website | https://www.codetrade.io/ |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Purchase (purchase)
• Invoicing (account) • Discuss (mail) |
| Lines of code | 1205 |
| Technical Name |
purchase_order_helpdesk_codetrade |
| License | OPL-1 |
| Website | https://www.codetrade.io/ |
| Versions | 16.0 17.0 18.0 19.0 |
Purchase Order Helpdesk
Community
Enterprise
Odoo.sh
Purchase Order Helpdesk
Purchase Order Helpdesk is a comprehensive solution to generate a purchase order directly from the helpdesk ticket and vice versa generate a helpdesk ticket from the purchase order.
This module enhances the standard Odoo Purchase module by adding advanced features for purchase order follow-up, vendor issue tracking, and helpdesk-driven procurement workflows.
Seamless integration with Odoo Purchase, Inventory, and Accounting.
View DemoSeamless setup in minutes.
No complex coding. Just install and immediately gain control over your purchase and helpdesk integration.
Key Features
Bidirectional Link
Generate Helpdesk Tickets directly from Purchase Orders, and dynamically spawn native Purchase Orders directly from Helpdesk Tickets.
Product Synchronization
Easily inherit products from Purchase Orders directly into your Support Tickets for precise vendor issue and procurement tracking.
Smart Communication
Instantly reply via email directly from the ticket view or send a pre-filled WhatsApp message to the vendor instantly.
Complete Configuration
Manage complex backend configurations for your Helpdesk Teams, Stages, Types, and Tags natively inside a robust Configuration UI.
Native Odoo Integration
Works directly with Odoo using settings-based configuration and native purchase order workflows.
Enable Feature Access
Enable the Purchase Helpdesk Ticket Management option to control user access. The Manager role is the primary authority for handling and approving tickets, while Team Leads can also approve.
Helpdesk Configuration Settings
Enable the management of product lines directly inside Helpdesk settings.
Helpdesk Ticket Creation
Instantiate Helpdesk Tickets and fill in complex granular details.
Purchase Order Creation From Ticket with product lines.
Click on Create Purchase Order and directly create Purchase Order from Helpdesk Ticket View.
Purchase Order Smart Button
Easily track your generated Purchase Orders directly against the Ticket.
Created Purchase Order from Ticket
The Purchase Order created from ticket contains the same order lines as defined in the Helpdesk ticket.
Create Ticket from Purchase Order
Click the "Create Ticket" button on any Purchase Order to mirror the flow.
Helpdesk Ticket Smart Button
Easily track your generated Tickets directly against the Purchase Order.
Linked Tickets Kanban View
View all Tickets in Kanban View from that Purchase Order
Purchase Order Filter
In Helpdesk tickets filter with domain of purchase order.
Helpdesk Ticket Filter
In Purchase Order/RFQ filter with domain Helpdesk Tickets.
Helpdesk Ticket PDF Download.
Download PDF of the created Ticket.
Version 1.0 : 19.0.0.0.0
6 May 2026
This Odoo app cannot be used with Odoo Online (SaaS).
Yes! You get 60 Days of Free Support included with your purchase. Reach us at support@codetrade.io.
Each major Odoo version requires a separate purchase. Separate versions are available for Odoo 17, 18, and 19.
Download the module .zip from the Odoo App Store, extract it into your addons directory, and install it from the Apps menu after activating developer mode.
Contact us at support@codetrade.io and we'll resolve it within our support window.
Language Translation
Our Services
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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