$ 40.00
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Discuss (mail) • Invoicing (account) |
| Lines of code | 965 |
| Technical Name |
sale_order_helpdesk_codetrade |
| License | OPL-1 |
| Website | https://www.codetrade.io/ |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Discuss (mail) • Invoicing (account) |
| Lines of code | 965 |
| Technical Name |
sale_order_helpdesk_codetrade |
| License | OPL-1 |
| Website | https://www.codetrade.io/ |
| Versions | 16.0 17.0 18.0 19.0 |
Sales Order Helpdesk
Community
Enterprise
Odoo.sh
Sales Order Helpdesk
Sales Order Helpdesk is a comprehensive solution tto generate a sale order directly from the helpdesk ticket vice versa they can generate a helpdesk ticket from the sale order.
This module enhances the standard Odoo Sales module by adding advanced features for sales order management, including order tracking, delivery management, and invoicing.
Seamless integration with Odoo Sales, Invoicing, and Accounting.
View DemoSeamless setup in minutes.
No complex coding. Just install and immediately gain control over your sales and helpdesk integration.
Key Features
Bidirectional Link
Generate Helpdesk Tickets directly from Sale Orders, and dynamically spawn native Sale Orders directly from Helpdesk Tickets.
Product Synchronization
Easily inherit products from Sale Orders directly into your Support Tickets for precise and granular customer service tracking.
Smart Communication
Instantly reply via email directly from the ticket view or send a pre-filled WhatsApp message to the customer instantly.
Complete Configuration
Manage complex backend configurations for your Helpdesk Teams, Stages, Types, and Tags natively inside a robust Configuration UI.
Native Odoo Integration
Works directly with Odoo using settings-based configuration and frontend enforcement.
Enable Feature Access
Enable the Sales Helpdesk Ticket Management option to control user access. The Manager role is the primary authority for handling and approving tickets, while Team Leads can also approve.
Helpdesk Configuration Settings
Enable the management of product lines directly inside Helpdesk settings.
Helpdesk Ticket Creation
Instantiate Helpdesk Tickets and fill in complex granular details.
Sale Order Creation From Ticket with product lines.
Click on Create Sale Order and Directly create Sale Order from Helpdesk Ticket View.
Sale Order Smart Button
Easily track your generated Sale Orders directly against the Ticket.
Created Sale Order from Ticket
The Sale Order created from ticket with orderlines same as we defined in Helpdesk ticket.
Create Ticket from Sale Order
Click the "Create Ticket" button on any Sale Order to mirror the flow.
Helpdesk Ticket Smart Button
Easily track your generated Tickets directly against the Sale Order.
Linked Tickets Kanban View
View all Tickets in Kanban View from that Sale Order
Sale Order Filter
In Helpdesk tickets Filter with domain of sale order.
Helpdesk Ticket Filter
In Sale Order/Quotation Filter with domain Helpdesk Tickets.
Helpdesk Ticket PDF Download.
Download PDF of the created Ticket.
Version 1.0 : 19.0.0.0.0
9 April 2026
This Odoo app cannot be used with Odoo Online (SaaS).
Yes! You get 60 Days of Free Support included with your purchase. Reach us at support@codetrade.io.
Each major Odoo version requires a separate purchase. Separate versions are available for Odoo 17, 18, and 19.
Download the module .zip from the Odoo App Store, extract it into your addons directory, and install it from the Apps menu after activating developer mode.
Contact us at support@codetrade.io and we'll resolve it within our support window.
Language Translation
Our Services
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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