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  1. APPS
  2. Extra Tools
  3. Subscription Management System v 19.0
  4. Sales Conditions FAQ

Subscription Management System

by Softhealer Technologies https://www.softhealer.com
Odoo

$ 68.49

In-App Purchases
v 19.0 Third Party 40
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Versions 13.0 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Versions 13.0 14.0 15.0 16.0 17.0 18.0 19.0
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Community Enterprise Odoo.sh

Subscription Management System

heading

Are you looking for a subscription management system? We provides the subscription system with subscription plans. You can create subscription plans like daily, weekly, monthly & yearly. You can send subscription reminders to customers using email templates. You can set recurring periods on subscriptions to renew it. Customer can manage their subscription plans for themselves directly from portal.
This module also allows businesses to create and manage flexible subscription plans, set customizable billing cycles, and automate email alerts for expirations. Customers can manage their plans via a self-service portal, while detailed reporting features provide valuable insights for strategic decision-making.

Related Modules

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Subscription Management - Website
Advance

Key Features

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Features

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Subscription Product & Plan Management

Create subscription products and flexible plans with daily, weekly, monthly, or yearly billing cycles.

Flexible Billing Cycles

Configure billing frequency, invoice cycles, and subscription duration based on business requirements.

Automatic Invoice Generation

Automatically generate invoices for subscriptions based on configured billing cycles.

Customer Portal for Subscriptions

Allow customers to manage their subscriptions, plans, and renewals from the customer portal.

Automatic Renewal new_tag

Automatically renew subscriptions without requiring manual intervention.

Partial Payment & Installments new_tag

Support partial payments and installment-based subscription billing.

Trial & Grace Periods new_tag

Offer configurable trial periods and grace periods for subscription plans.

Bundle Subscriptions new_tag

Create and manage bundled subscription plans with multiple products or services.

Subscription from Quotations/Sales Orders

Create and manage subscriptions directly from the Quotations/Sales Orders.

Subscription Reports

Analyze subscription performance with dedicated subscription reports.

Promo Code Support

Apply promotional codes and discounts when creating or renewing subscriptions.

Email Notifications

Send automated email notifications to customers about their subscription renewals and expirations.

Auto Payment Processing new_tag

Automatically collect subscription payments using customers' saved payment methods.

Flexible Tax Pricing new_tag

Configure subscription plans with tax-inclusive or tax-exclusive pricing.

Pause & Resume Subscriptions new_tag

Allow subscriptions to be paused and resumed without cancellation.

Referral Discount Program new_tag

Reward customers with referral discounts for successful subscription referrals.

Surveys & Loyalty Program new_tag

Improve customer engagement through subscription surveys and loyalty rewards.

  • Setup
  • Releases
  • FAQs
  • Support
  • Subscription Management
  • Automatic Renewal new_tag_ribbon
  • Payment Processing new_tag_ribbon
  • Partial Payment & Installments new_tag_ribbon
  • Flexible Tax Pricing new_tag_ribbon
  • Trial Periods new_tag_ribbon
  • Grace Periods new_tag_ribbon
  • Pause & Resume Subscriptions new_tag_ribbon
  • Bundle Subscriptions new_tag_ribbon
  • Referral Discount Program new_tag_ribbon
  • Surveys & Loyalty Program new_tag_ribbon

Go to users => select subscription manager/user.


Subscription configurations.


Subscription plan form view.


Subscription remider list view.


Subscription remider form view, You can add remider email template.


Subscription remider with day, week & month.


Subscription plans kanban view.


Subscription reasons list view.


Subscription with payment details.


Inside a product, Tick "Is Subscription Type", Select plan and product type.


Select "Is Subscription Type" in product variant and choose plan.


Create a Quotation and add subscription product by pressiing "Add Subscription Product" button.


After that wizard will opens, Add subscription product in sale order.


Confirm the quotation, You can see smart button of subscription in sale order.


After confirming quotation, subscription smart button will increase by one.


Subscription stage is in progress, Pay the invoice and see subscription details.
You can close subscription plan using the "Close" button.


After subscription expires, You can renew plan using the "Renew" button.


When you press the "Renew" button, this wizared will opens, Click "Ok" to renew the subscription.


Subscription stage is changed to "Renew".


If you want to close subscription plan, Enter the reason in the wizard and subscription will close.


Subscription report looks like below.


Group By subscription plan.


Subscription at customer portal.


Subscription plans at portal.


You can active, renew & cancel plans from portal.


Enable the Auto Renew option in the Subscription Plan to automatically renew subscriptions according to the configured billing cycle.


Users can see that the Auto Renew option is automatically enabled in the Plan Information tab of the Subscription Order based on the selected Subscription Plan.


The Auto Expire Subscription scheduled action automatically expires subscriptions that have reached their configured expiration date.


The Auto Expired Subscriptions automatically renews eligible expired subscriptions that have Auto Renew enabled


A chatter log is automatically created in the old order, indicating that the old subscription has been renewed, along with the reference number of the newly created subscription.


Open the renewed Subscription Order. The chatter displays a log indicating which previous subscription order it was renewed from.


The renewed Subscription Order is automatically created in the In Progress stage, and an unpaid customer invoice is generated automatically.


Open the Invoice. Users can view the Subscription Reference Number directly on the invoice for easy tracking and identification.


Go to the Order Summary page on the website.


Proceed with the payment using the saved payment details to complete the subscription payment.


The payment has been completed successfully.


Go to the Subscription Order List View. The new subscription order created from the website will be visible in the list.


Open the newly created Subscription Order to view its details, plan information, and billing records.


Open the invoice created from the new Subscription Order to view the billing details, payment status, and subscription reference information.


Click the Payment Transactions smart button to view and verify the payment transaction details associated with the subscription order.


Click the View Cart button on the website to review the selected subscription, pricing, and order details before proceeding to checkout.


Review the Order Summary to verify the subscription details, then click the Checkout button to proceed with the payment process.


Complete the payment using the saved payment details to finalize the subscription order.


The payment has been completed successfully.


Go to My Account on the website to access and manage your subscriptions, orders, invoices, and account information.


Click Subscriptions from My Account to view and manage all your active, expired, and renewed subscription orders.


Open the Subscription List View, then select the newly created and paid Subscription Order to view its details.


Open the Subscription Order to view the Payment Information, including the installment details.


Go to the Subscription Order in the backend and open the linked invoice from the order to view its billing and payment details.


Open the invoice to view the payment details. Users can see that two payment records and one payment transaction have been created according to the configured installment plan.


Users can view the complete Installment History from the Installment History tab in the Subscription Order, including payment status.


In My Account on the website, users can view their Installment Details, showing that one installment has been paid while the remaining installment is still pending for payment.


Go to Sales -> Settings and configure the Default Plan Tax Status under the Subscription Tax Configuration settings to define the default tax behavior for subscription plans.


Set the Portal Display Tax Policy to control how subscription prices are displayed on the customer portal. You can choose to display prices dynamically based on the customer's fiscal position or use the static catalog price.


Set the Global Enforcement Policy to control how taxes are displayed across subscriptions. You can choose from the following options:
Based on Plan/Subscription Configuration: Uses the tax display setting configured on the selected subscription plan or subscription.
Force Tax Inclusive Globally: Always displays prices inclusive of taxes, regardless of the plan configuration.
Force Tax Exclusive Globally: Always displays prices exclusive of taxes, regardless of the plan configuration.


Configure the following Subscription Tax Configuration settings:
Set Default Tax Status to Tax Exclusive.
Set Portal Tax Display Policy to Dynamic (Respect Customer's Fiscal Position).
Set Global Enforcement Policy to Based on Plan/Subscription Configuration.


Go to the Subscription Plan and verify that the Default Tax Status is set to Tax Exclusive.


Go to the Product and assign the appropriate Subscription Plan.


Go to the Subscription Order, add or select the subscription product.


Open the Subscription Product and set the Tax Status to Tax Inclusive. Assign the Subscription Plan to the Product to link it with the appropriate subscription configuration.


Go to the Customer Form View, open the Sales & Purchase tab, and verify the customer's Fiscal Position.


Set the appropriate Fiscal Position for the customer in the Sales & Purchase tab of the Customer Form.


Create a Subscription Order, select the desired subscription product, and choose the appropriate customer for the order.


Choose a customer with a configured Fiscal Position to apply the appropriate tax rules.


Open the Fiscal Position and verify the configured Tax Type to ensure the correct tax mapping is applied to the subscription order.


By selecting a customer with a configured Fiscal Position, the appropriate tax is automatically applied according to the Global Enforcement Policy and the customer's fiscal position settings.


Go to Sales -> Settings and enable the Trial Period option to allow subscription plans to offer a configurable free trial period.


Open the Subscription Order and navigate to the Plan Information tab, where you can view the configured Trial Period details for the selected subscription plan.


Go to the Subscriptiom Plans and configure the trial period and its duration.


Select the configured trial period plan in the subscription order, and verify the trial duration details under the plan information section.


Go to the subscription plan and configure the grace period by setting the grace days.


The subscription order is currently in progress and is close to its expiration date.


Execute the scheduled action 'Auto Expired Subscription' to process and update all subscriptions that have reached their expiration date.


The expired subscription has been successfully transitioned into the grace period stage after applying the configured grace days.


Enable the 'Allow Pausing' option in the subscription plan.


Go to the subscription order and the Pause button is now visible on the subscription form. Click the Pause button on the subscription.


The subscription order will now be moved to the Paused stage/status after clicking the Pause button. After pausing the subscription, the Resume button becomes visible on the subscription order, allowing the user to reactivate it when needed.


Enable the 'Is Bundle Subscription' option in the subscription plan configuration to allow bundled subscription products under this plan.
Configure the bundle details under the Bundle tab by adding the required bundled products and defining their quantities and pricing rules as per the subscription plan.


Create a subscription order and select the configured bundle plan. After the order is created, the bundle lines are correctly populated and visible under the Bundle Lines tab in the subscription order form view.


Create the invoice for the subscription order and verify that all configured bundle lines are included in the generated invoice.


Open the subscription plan and navigate to the Survey & Loyalty tab.


Enable the 'Loyalty Discount on Renewal' option in the Survey & Loyalty tab of the subscription plan.


Disable the 'Loyalty Discount on Renewal' option, then configure the Referral Promo Program and Reward Program in the Survey & Loyalty tab of the subscription plan.


Configure the Referral Program and define the appropriate Reward Rules.


Go to Configuration and select Subscription Referral.


Set the Subscription Referral Code in the Subscription Referral configuration.


Go to the Configuration menu and select Plan Features.


Add a name for the Plan Feature and save the record.


Go to the website, create a subscription order using the product configured with the referral program, and proceed to the payment page. Verify that the configured Subscription Referral Code is automatically applied during checkout.


Version 19.0.3.0.0 | Released on : 06th July 2026

New Automatic renewal without manual action
New Auto-payment via saved payment methods
New Partial payment & installment support full
New Tax-inclusive : exclusive plan pricing
New Trial period
New Grace period
New Subscription pause
New Bundle subscriptions Full
New Subscription Referrals discount
New Surveys & Loyalty Program

Version 19.0.2.0.0 | Released on : 29th November 2025

Fixed Minor Bug Fixed.

Version 19.0.1.0.0 | Released on : 25th August 2025

Initial Initial Release.

Is this application compatible with Odoo Enterprise as well as the Community edition of Odoo?

  • Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.

Is this application compatible with odoo.com(odoo saas/online)?

  • No, this application is not compatible with odoo.com(odoo saas/Odoo Online)

Can I get a demo of the module before making a purchase?

  • Yes, to test this module, please contact us at sales@softhealer.com.

I want some customization in this app. How can I request it?

  • Please contact us at sales@softhealer.comto request customization.

Do I get free support?

  • Yes, we provide free lifetime support for the version you purchased.

Do I get free updates?

  • Yes, you will receive lifetime free updates for the version of the module you purchased.

Do we need to install any additional libraries to use this module?

  • No, there is no need to install any additional libraries.

Do I have to buy the module for each version?

  • Yes, for version 12 and above, you need to purchase the module separately for each version you intend to use.

If I purchase a module in the wrong version, can I exchange it for another version or get a refund?

  • No, exchanges or refunds are not allowed. Please make sure to select the correct version before purchasing.

Do you provide free language translation support?

  • You can contact us at support@softhealer.com for language translation support. We use Google Translator tools to provide translations in multiple languages, so the accuracy may vary. We welcome your suggestions to help improve translations.

Please email us for support at support@softhealer.com

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Multi-Languages

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We have added some predefined languages (English, German / Deutsch, Arabic, Spanish / Español, French / Français, Chinese) in the module. If you want to add other languages, you can contact us at support@softhealer.com . We use Google Translator tools for multiple languages, so possible translations may not be accurate. We welcome suggestions to make the translations more accurate at support@softhealer.com.

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Odoo Apps Dependencies • Invoicing (account)
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Lines of code 3503
Technical Name sh_subscription
LicenseOPL-1
Websitehttps://www.softhealer.com
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