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  1. APPS
  2. WhatsApp
  3. Odoo WhatsApp Team Inbox v 19.0
  4. Sales Conditions FAQ

Odoo WhatsApp Team Inbox

by Smartron Solutions Pvt Ltd https://smartronsolutions.co.uk/
Odoo

$ 60.00

v 19.0 Third Party
This module requires Odoo Enterprise Edition.
Apps purchases are linked to your Odoo account, please sign in or sign up first.
You bought this module and need support? Click here!
  • Description
  • Manifest
  • License
Smartron Solutions Pvt Ltd
ODOO 19 ENTERPRISE • WHATSAPP TEAM INBOX

One Beautiful Inbox for Every WhatsApp Conversation

Manage customer conversations, agents, labels, attachments and connected Odoo business records from a fast, responsive workspace inspired by WhatsApp Web.

Team AssignmentAssign, change or release
Rich MessagingFiles, media and voice
Odoo ConnectedCRM, Sales and Invoices
Fully ResponsiveDesktop, tablet and mobile
✓ Odoo 19 Enterprise ✓ Meta Cloud API ✓ Optional ApiChat Integration ✓ Light & Dark Mode
MODERN TEAM WORKSPACE

Conversations, Messages and Customer Context Together

Switch conversations instantly, read complete history and act on customer information without leaving the inbox.

Smartron Solutions WhatsApp Team Inbox for Odoo 19
BUILT FOR REAL SUPPORT AND SALES TEAMS

Everything Agents Need in One View

💬

Unified Conversations

Last message, unread count, status, agent, labels and pinned chats at a glance.

🔍

Powerful Search

Search by customer, number, company, message content or conversation tag.

🏷

Status & Labels

Track New, In Progress, Pending, Awaiting Response and Closed conversations.

👥

Agent Ownership

Assign conversations with native channel membership and a complete audit history.

CONTROL & CONTEXT

Filter, Assign and Open Odoo Records

Agents can focus their queue and jump directly to the related customer, opportunities, quotations, orders, invoices and support tickets.

  • Status and agent filters
  • Pinned priority conversations
  • Assignment and release controls
  • Clickable business counters
  • Contact details and activity history
WhatsApp conversation filters, assignment and linked Odoo records

Rich WhatsApp Messaging

  • Send and receive complete message history
  • Sent, delivered and read indicators
  • Image preview with full-screen viewer
  • Download documents with original filenames
  • Inline audio and video playback
  • Drag-and-drop and multi-file upload
  • Browser voice-message recording
  • Recording timer and one-click voice send
  • Automatic latest-message scrolling
  • Provider-aware Meta and ApiChat delivery

Designed for Every Screen

A focused conversation workflow from desktop to mobile.

01

Find the Chat

Search, filter or select an unread conversation.

02

Take Ownership

Assign the agent and set conversation status.

03

Reply Richly

Send text, files, images, videos or voice.

04

Act in Odoo

Open the related sales, CRM or support record.

Technical Information

SpecificationDetails
Odoo Version19.0 Enterprise
Technical Namess_whatsapp_inbox
Core IntegrationOdoo Enterprise WhatsApp / Meta Cloud API
Optional ProviderApiChat-compatible when its addon is installed
License / PriceOPL-1 / USD 60.00
SMARTRON SOLUTIONS PVT LTD

Professional Odoo Services

⚙ Odoo Customization
💻 Odoo Implementation
🧩 Odoo Integration
👥 Dedicated Developers
Smartron Solutions Pvt Ltd

Developed by Smartron Solutions Pvt Ltd

Odoo ERP customization, implementation, integrations and dependable ongoing technical support.

✉ support@smartronsolutions.co.uk
🌐 smartronsolutions.co.uk

WhatsApp Team Inbox for Odoo 19 Enterprise • Smartron Solutions Pvt Ltd

Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • CRM (crm)
• Helpdesk (helpdesk)
• Invoicing (account)
• Sales (sale_management)
• WhatsApp Messaging (whatsapp)
• Calendar (calendar)
• Contacts (contacts)
• Discuss (mail)
Lines of code 750
Technical Name ss_whatsapp_inbox
LicenseOPL-1
Websitehttps://smartronsolutions.co.uk/
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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