| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) |
| Lines of code | 642 |
| Technical Name |
taqnix_field_service |
| License | LGPL-3 |
| Website | https://taqnix.com |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) |
| Lines of code | 642 |
| Technical Name |
taqnix_field_service |
| License | LGPL-3 |
| Website | https://taqnix.com |
| Versions | 16.0 17.0 18.0 19.0 |
Field Service Management
Plan, assign, track and complete onsite jobs from Odoo with a powerful technician mobile app.
Introduction
The Field Service module is designed for organizations managing on-site technicians for maintenance, installation, inspection, and repair. It connects the Odoo backend with a modern mobile app so office teams and technicians stay fully aligned.
From a single platform, you can create jobs, assign technicians, plan schedules, track progress, capture photos, signatures, and GPS locations and close jobs with complete digital service reports.
- 1 Centralized Job Management: Create, assign, and track all field jobs from one place.
- 2 Mobile-First Execution: Technicians work directly from the mobile app with real-time sync.
- 3 Proof of Work: Capture photos, signatures, timestamps, and GPS location on site.
- 4 Real-Time Visibility: Managers monitor job status and technician activity instantly.
- 5 Paperless Operations: Replace manual forms with fully digital service workflows.
- Plan and assign field jobs directly from Odoo with complete control over customer, location, schedule, and technician assignment.
- Provide technicians with a clean, focused mobile application that allows them to view assigned jobs, follow instructions, and complete tasks efficiently on site.
- Track the status of every job in real time as it moves through the workflow (Draft -> Assigned -> In Progress -> Done), ensuring full visibility for managers.
- Capture photos, notes, customer signatures, and GPS coordinates directly from the job location to provide accurate proof of work and service completion.
- Improve service quality, reduce manual errors, and eliminate paperwork by generating fully digital service reports that are automatically stored and accessible in Odoo.
Odoo Settings for User Access Configuration
Control roles, permissions, and job visibility so technicians and managers stay focused while sensitive data remains protected across Odoo and the mobile app.
Odoo Backend - Job Planning & Control
Manage all field jobs from the Odoo backend with an easy-to-use interface for office staff and managers.
- Job Management: Create jobs with title, customer, location, description and priority.
- Assignment: Assign jobs to specific users/technicians.
- Scheduling: Set scheduled date, start time and end time for each job.
- Status Tracking: Monitor each job through its lifecycle (Draft -> Assigned -> In Progress -> Done).
- Customer Link: Directly link to the customer (res.partner) for contact and address details.
- Chatter & Activities: Track communications, internal notes and activities on each job.
- Views: List, Kanban, Calendar, Graph, and Pivot are different views of the same Job data. Any update in one view is reflected across all views.
Job Detail Form
Each job has a detailed form in Odoo where you can see and edit all information related to the service visit.
- Job Basics: Job title, description, and service category.
- Customer & Location: Customer, contact person and location.
- Assignment: Assigned user/technician and team.
- Schedule: Scheduled date, start time, end time and duration.
- Workflow: Job state and history of changes.
- Documents: Attachments and internal notes.
Mobile App for Technicians
The mobile app is built especially for field technicians. It is simple, fast and focused only on what they need on-site.
- My Jobs: See only jobs assigned to the logged-in technician.
- Create New Jobs: Quickly add and assign new field jobs with scheduled date, time, customer and internal note.
- Job List: Clean list of upcoming and ongoing jobs with status and time.
- Job Detail Screen: View customer name, address, contact, description and scheduled time.
- Quick Actions: Call customer, open location in Maps, start job, complete job.
Dark Theme Views
The Field Service mobile app supports Dark Mode, providing a comfortable and visually clear experience for technicians working at night or in low-light environments. All major screens are optimized with dark theme styling while maintaining the same layout and smooth navigation.
- Assigned Jobs: View upcoming and active tasks with improved readability in dark environments.
- All Jobs: Browse the full list of jobs with clear contrast and reduced eye strain.
- Track Job Status: Monitor job progress and real-time updates with enhanced clarity.
- Completed Jobs: Review finished tasks with consistent dark mode styling.
Calendar & Map Views
Plan, visualize, and manage field jobs using calendar scheduling and interactive map-based views.
The app makes it easy for technicians to understand their day using calendar and map views:
- Calendar View: See jobs by day/week so technicians know their schedule at a glance.
- Current Location: Show the technicians current GPS location on the same map.
- Navigation: Open the job address in Google Maps for turn-by-turn navigation.
- Mark as Done: Once everything is complete, the technician can mark the job as Done.
- Profile Settings: Manage the account, language, theme, and version settings.
Job Execution on Mobile
When a technician opens a job on the mobile app, they can perform all required actions directly from the job detail screen. The app ensures accurate documentation by capturing location, timestamps, and work details in real time.
- Start Job: Records start time with GPS latitude and longitude.
- Complete Job: Captures completion time and location coordinates.
- Accurate Time Tracking: Automatically calculates duration and syncs to Odoo for reporting.
- Photos: Add before-and-after photos from camera or gallery.
- Customer Signature: Collect digital signature to confirm completion.
Key Benefits
Everything you need to plan, execute, and prove field work with real-time visibility for managers and a simple mobile experience for technicians.
Complete Field Service Lifecycle
Plan jobs, assign technicians, execute tasks on mobile, and close the job with photos, notes, GPS coordinates, and customer signatures all from a single integrated system.
Real-Time Operations Visibility
Track job statuses (Assigned, In-Progress, Completed) live. Monitor technician locations, job start/end time, travel time, and total duration automatically.
Accurate Time & Location Tracking
The mobile app captures GPS latitude/longitude when the job is started and completed, ensuring proof-of-work and transparent reporting.
Professional Job Execution on Mobile
Technicians can add photos, write notes, attach documents, and collect customer signatures directly from the job detail screen.
Improved Customer Experience
Customers receive on-time service with better communication, accurate updates, and clean digital service reports with signature and photos.
Zero Paperwork 100% Digital
Replace manual forms with digital records, job notes, attachments, and signatures. Everything is automatically saved in Odoo.
Better Control & Accountability
Every job has a complete history timestamps, technician actions, photos, signatures, and GPS logs improving compliance and performance tracking.
Fast Job Assignment & Smart Scheduling
Easily assign jobs to available technicians and manage workload with Odoos planning tools, schedule view, calendar view, and map view.
Instant Office Technician Sync
Changes in Odoo sync immediately with the mobile app, ensuring technicians always have the latest job details and instructions.
Powerful Reporting & Analytics
Access real data on job duration, travel time, technician performance, job status trends, and customer approvals.
Download the Field Service App
Scan the QR code to download the mobile app. You can also click the QR image to open the store page directly.
iOS App (App Store)
Open the App Store page and install on your iPhone/iPad.
Android App (Google Play)
Open the Google Play page and install on your Android device.
Our Services
We deliver end-to-end Odoo solutions from implementation and customization to enterprise grade mobile applications helping teams streamline operations and stay connected in real time.
Odoo Implementation & Customization
Build scalable Odoo solutions aligned with your business workflows, security needs, and reporting goals.
- Custom Module Development: Build scalable apps tailored to your workflows and industry needs.
- UI & Business Logic Enhancements: Forms, lists, kanban, reports, dashboards, and automation.
- Security & Access Control: Roles, groups, record rules, multi-company and data-level permissions.
- Workflow Automation: Approvals, activities, scheduled actions, and smart notifications.
- System Integrations: Payment gateways, SMS/WhatsApp, external APIs, and third-party platforms.
- Data Migration & Imports: Clean mapping and migration from Excel/legacy systems into Odoo.
- Support & Maintenance: Ongoing support, performance tuning, and upgrade assistance.
Mobile App Development for Odoo
High-performance Flutter / native apps that connect seamlessly to your Odoo modules and field workflows.
- Flutter / Native Applications: High-performance Android & iOS apps aligned with Odoo processes.
- Secure Authentication: Role-based access with session/OAuth login and controlled permissions.
- Offline-First Capability: Work without connectivity and sync automatically when online.
- Media & Attachments: Capture photos, upload documents, add notes, and collect signatures.
- GPS & Navigation: Location capture, map view, and one-tap routing for site visits.
- Push Notifications: Real-time alerts for assignments, approvals, and status updates.
- Barcode / QR Scanning: Fast scanning for inventory, lots/serials, and warehouse locations.
Types of Odoo Mobile Apps We Build
We develop purpose-built mobile applications that integrate seamlessly with Odoo, based on your modules, roles, and operational requirements.
- Field Service / Technician App: Jobs, checklists, photos, signatures, GPS proof of work.
- Sales Team App: Leads, visits, quotations, orders, and follow-up activities.
- Delivery / Driver App: Route planning, proof of delivery, and real-time status updates.
- Warehouse / Inventory App: Receiving, picking, packing, transfers, and barcode scanning.
- POS Companion App: Order flow support, kitchen/queue screens, and operations visibility.
- Manufacturing / Shop Floor App: Work orders, time tracking, and material consumption.
- Maintenance App: Assets, preventive schedules, breakdown requests, and job logs.
- HR & Attendance App: Check-in/out, requests, approvals, and employee self-service.
- Customer Portal App: Orders, invoices, payments, support tickets, and service history.
- Inspection / Audit App: Digital forms, evidence capture, compliance reporting, and approvals.
Professional Support
Get fast assistance, implementation guidance, and ongoing support for your Odoo setup and mobile app rollout.
Note: Screenshots shown above are sample screens from the Odoo backend and the Field Service mobile app. You can customize forms, fields and workflow according to your business needs.
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