Telegram Bot

v 19.0 Third Party 3

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• CRM (crm) • Discuss (mail) • Calendar (calendar) • Contacts (contacts)
Lines of code	1953
Technical Name	`telegram_bot_m2o`
License	LGPL-3
Website	https://many2one.online

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• CRM (crm) • Discuss (mail) • Calendar (calendar) • Contacts (contacts)
Lines of code	1953
Technical Name	`telegram_bot_m2o`
License	LGPL-3
Website	https://many2one.online

Telegram Bot Integration for Odoo

Create and manage Telegram bots directly from Odoo with full CRM integration

Key Features

Multiple Bots Support

Configure and manage multiple Telegram bots from a single Odoo instance. Each bot can have its own commands, responses, and settings.

Configurable Commands

Create custom commands with multiple response types: text messages, images, documents, locations, and inline keyboard buttons.

CRM Integration

Automatically create leads from Telegram conversations. Link Telegram users to Odoo contacts. All messages are logged in the partner's chatter.

Webhook Integration

Forward unmatched messages to external webhooks (n8n, Zapier, custom APIs) for advanced automation and AI-powered responses.

Screenshots

New bot - Create default commands with one click

Bot with configured commands

List of bot commands

/start command response in Telegram

Architecture

Message Processing Flow

How It Works

Create Bot

Get your bot token from @BotFather in Telegram and add it to Odoo

Configure Commands

Define commands like /start, /help, /price with custom responses and buttons

Start Bot

Click "Start Bot" to activate webhook and begin receiving messages

Inline Keyboards

Create interactive inline buttons with URL links, callback actions, or navigation to other commands. Build complex conversation flows.

Message History

Full logging of all incoming and outgoing messages. Track conversation history, user interactions, and bot performance.

Automatic Contact & Lead Creation

When a user interacts with your bot, the module automatically creates a contact (res.partner) with their Telegram info. When they share their phone number, the system links the Telegram contact to an existing contact or creates a new one. Enable CRM integration to automatically create leads from conversations.

Response Types

Text Messages

Send formatted text with HTML support and variable substitution

Images

Send photos with optional captions

Documents

Share PDF, Excel, or any file type

Inline Buttons

Create interactive keyboard layouts

Variables in Responses

Use placeholders in your response text:

{first_name} - User's first name
{last_name} - User's last name
{user_name} - Telegram username
{full_name} - First + Last name
{chat_id} - Telegram chat ID

Requirements

Odoo 19.0
HTTPS-enabled Odoo instance (required for Telegram webhooks)
Telegram Bot Token (free from @BotFather)

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