| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) • Invoicing (account) |
| Lines of code | 3055 |
| Technical Name |
token_management |
| License | OPL-1 |
| Website | https://processdrive.com |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) • Invoicing (account) |
| Lines of code | 3055 |
| Technical Name |
token_management |
| License | OPL-1 |
| Website | https://processdrive.com |
| Versions | 18.0 19.0 |
Effortless token management with front desk screens
Token Queue Management with Live Screens
A complete token queue management solution for clinics, hospitals, and labs. Manage departments, appointments, website bookings, payment integration, and real-time displays from a single platform.
+91 9944180573
Features
Department-wise token Management
Detailed Dashboard for Queue Analytics
Automatic token generation
Website booking with slot selection
Payment-integrated token creation
Sale order and Invoice linked tokens
Real-time Front Desk Display Screens
Unified & per-department displays
Settings page with API key management
Purpose-based visitor tracking
User Can Print Confirmed Tokens
API for external system integration
Easy backend interface for staff to manage Tokens.
How It Works
Our Token Queue Management module automates queue handling and reduces operational time by up to 70%. It seamlessly handles multi-user and multi-department environments. With no technical knowledge required, anyone can set up departments, configure time slots, and manage token flow efficiently.
👩💼 Admin / Staff View
Centralized dashboard to monitor queues across all the departments
Track live queues and token status in one unified view.
Manage tokens: Call Next, Skip, Complete Visit
staff can easily manage patient flow with options to Call Next, Skip, or Mark Visit as Complete.
Configure departments, slots, payments and display preferences
Define department details, available time slots, and display screens.
Analytics and reporting on patient flow and wait times
View detailed reports for optimizing staff allocation and reducing wait times.
Front desk display screens with real-time updates
Broadcast active tokens to TVs or monitors at reception areas for both all departments and individual department.
API Configuration to Integrate External Systems
Configure a secure, easy-to-use API to integrate external systems like third-party booking portals, lab systems, etc.
🧑 Patient View
Simple website booking flow with department listing
Patients can browse departments and services easily.
Select preferred date, time slot, and enter contact details
Patients choose their slot and provide basic details for booking.
Payment integration for paid services
Seamless integration with Odoo Sales/Payments for paid tokens.
Automatic token confirmation with print option
After booking, patients receive instant confirmation with print support.
Public queue display screens
Patients can track their token status on public display screens and get live updates of their token progress in the queue.
Installation
📁 Step 1: Copy Module
Copy the token_management folder into your Odoo custom addons path.
⚙️ Step 2: Install App
Activate Developer Mode → Go to Apps → Update Apps List → Install Token Queue Management.
🚀 Step 3: Restart Odoo
Restart your Odoo service for changes to take effect.
🚀 Step 4: Open the Menu
Go to Access Management to create profiles and rules.
License
This module is released under the Odoo Proprietary License v1 (OPL-1).
Author
ProcessDrive — www.processdrive.com
Our Odoo Services
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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