Odoo 19 eCommerce
Product Questions & Answers.
Let customers ask questions right on the product page. Answer publicly or privately from the backend, and notify the customer by email the moment it's answered.
| Product Question & Answer Ask, answer, publish, and notify — right on the product page | $10 |
Key benefits
Answer once, help every future buyer
Every question you answer becomes a reason for the next customer to trust the product.
Ask right on the product page
No separate portal or ticket system — customers ask exactly where they're deciding to buy.
Public or private answers
Publish useful answers for everyone to see, or reply privately when it's only relevant to that customer.
Customer gets emailed automatically
The moment you publish an answer, the customer receives an email — no manual follow-up needed.
Manage every question in one place
A dedicated backend list with pending/answered/published filters, plus a Q&A tab right on the product form.
Stat buttons on the product form
See public and pending question counts right from the product's own page — no digging through menus.
Turn it off per product
Not every product needs Q&A — disable it individually with a single checkbox.
Features
Everything included in one module
Checkout capture, moderation, publishing, and notification — all included.
How it works
From question to published answer in three steps
No external service, everything runs inside Odoo.
Customer asks
A logged-in customer types a question on the product page and submits it — it lands as Pending in your backend instantly.
You answer and choose visibility
Write the answer from the product's Q&A tab or the dedicated list, and decide: Public for everyone, or Private for just that customer.
Publish and notify
One click publishes the answer to the product page and emails the customer automatically — done.
Screenshots
See it running inside a real Odoo database
Actual screens from a live test store — not mockups.
Compatibility
Works with your Odoo setup
Why buyers choose it
Questions that get answered, not lost in email.
Pre-sale questions sent by email or contact form get buried and often go unanswered — costing you the sale. This module puts the question right where the buying decision happens, and makes sure the customer actually finds out when you've answered it.
Good fit for stores with configurable or technical products, where shoppers commonly hesitate before buying without an answer.
Every published answer stays on the page, quietly answering the same question for every future visitor.
FAQ
Frequently asked questions
Yes. As soon as you publish an answer, an email is sent automatically to the customer who asked.
Yes. Set the visibility to Private and only the customer who asked will ever see the answer — it stays hidden from the public product page.
Yes, a single checkbox on the product form turns Q&A on or off per product.
Any logged-in customer. Guests see a clear prompt to log in before asking, keeping questions tied to a real account.
You can contact the developer directly for setup support or customization requests — a real person, not a queue.
More apps
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Odoo 19 apps for ecommerce, delivery, WhatsApp and store automation.
Order Notes / Special Instructions Website Cash on Delivery Website Google Tag Manager Product Label Builder Pro Browse all appsReady to stop losing sales to unanswered questions?
Ask, answer, publish, and notify — right where the buying decision happens.
Buy Now — $10| Availability |
Odoo Online
Odoo.sh
On Premise
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| Odoo Apps Dependencies |
•
Discuss (mail)
• eCommerce (website_sale) • Website (website) • Invoicing (account) |
| Lines of code | 535 |
| Technical Name |
tr_website_product_qa |
| License | OPL-1 |
| Website | https://www.technicalrajni.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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