| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 2087 |
| Technical Name |
umika_whatsapp_business |
| License | OPL-1 |
| Website | https://umikascollections.in/ |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 2087 |
| Technical Name |
umika_whatsapp_business |
| License | OPL-1 |
| Website | https://umikascollections.in/ |
Umika WhatsApp Business
Meta Cloud API Live Chat Integration
Connect Odoo directly to your WhatsApp Business accounts using the official Meta Cloud API. Chat with your customers in real-time from a dedicated, responsive, WhatsApp-style inbox within your Odoo dashboard.
One Unified Inbox for Customer Success
No third-party gateways required. Direct connection to Meta Cloud API means maximum speed, security, and the lowest possible messaging rates.
Key Features
Real-Time Webhook
Instant inbound message synchronization using verified webhooks. Securely parses message payloads and signature verification.
WhatsApp-Style Inbox
Familiar left-side conversation list and right-side chat panel view built on OWL. Includes unread badges, conversation search, and contact links.
Multi-Number Setup
Configure and manage multiple WhatsApp Business numbers. Designate a primary channel for global communications while keeping others active.
Message Status Sync
Track message delivery status in real-time. Know exactly when your messages are Sent, Delivered, Read, or Failed.
Rich Media Support
Receive text, images, videos, audio, documents, stickers, coordinates/locations, and message reactions directly inside the chat thread.
Contact Mapping
Link conversations to standard Odoo Contacts (res.partner) with one click, providing vital customer history during chat sessions.
How to Get Started
Enter Meta API Credentials
Navigate to WhatsApp > Configuration and input your Access Token, Phone ID, WABA ID, and App Secret.
Configure Webhook URL
Copy the generated webhook URL ([your-odoo-url]/whatsapp/webhook) and register it in your Meta App Dashboard under WhatsApp Webhooks.
Start Conversing!
Open the WhatsApp Inbox in Odoo. As customers message your number, they will instantly appear in the left list ready to reply.
Specifications & Support
| Odoo Versions Supported | 19.0 (Community & Enterprise) |
|---|---|
| API Gateway | Official Meta Cloud API (No third party subscription required) |
| License | OPL-1 (Odoo Proprietary License) |
| Author | Umika's Collections |
| Technical Support | Bug fixes and setup guidance included |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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