Reminder Frequency Setup
Configure reminder email frequency as Daily, Weekly, or Monthly, ensuring timely follow-ups for unpaid invoices after the due date.

Global Penalty Configuration
Define centralized penalty rules for all customers using either a fixed amount or a percentage of the outstanding balance, with automatic application on a daily, weekly, or monthly basis after the due date.
Apply penalties on the total invoice amount or individual invoice line items

Automatic Penalty Application on Overdue Invoice
When an invoice remains unpaid after its due date, the system automatically applies a penalty based on the configured rules. The penalty can be defined as a fixed amount or a percentage and can be applied either on the total invoice amount or on individual invoice line items.

Automated Payment Reminder Email
Once the invoice crosses its due date, the system automatically sends a payment reminder email to the customer based on the configured frequency (Daily / Weekly / Monthly).

Enable Journal for Penalty Accounting
The Enable Journal feature allows businesses to control how penalty entries are accounted for by forcing all penalty lines to follow the selected Sales Journal instead of inheriting accounts from the original product or its category.

Journal-Based Penalty Line Verification
As shown in the invoice below, the main product line follows its own accounting logic (Stock Interim / Product Category account), while the penalty line strictly follows the selected Customer Invoices journal configuration.

Customer-Specific Penalty
By enabling Apply different penalty on the customer form, users can configure a separate penalty type and value specifically for that customer. This ensures flexible penalty handling for special customers, contracts, or negotiated terms.

Customer Penalty Priority Validation
As demonstrated in the invoice below, although a global penalty amount was configured, the system correctly applied the customer-specific penalty defined on the contact record.